Recharge Subscriptions App
All reviews
Review RSS feed
We've used Recharge as our subscription provider partner for several years and have been impressed with its functionality and particularly the account support we've received! Would definitely recommend.
Thank you so much for this! A few years in and still going strong - that means a lot to us. We're really glad both the platform functionality and your account support have impressed you along the way. We appreciate the recommendation and look forward to continuing to be a great partner for you!
Excellent experience ~ far and away the customer service is exceptional with tech issues getting fast and high quality responses so we can resolve things quickly and quietly.
Thank you for this! Fast, high quality responses that let you resolve things quickly and quietly - that's exactly the experience we want every merchant to have. Really glad it's been landing that way for you. We appreciate the kind words and the 5 stars!
Jaden W was so perfect to walk me through my questions, taught me processes and really cared about the way customers experience our brand on our site. I went in thinking my questions were dumb but he made me feel validated and seen. I cannot sing his praises enough!
Thank you so much for taking the time to share this! Jaden W is going to be so happy to read this and we will absolutely make sure he sees it. Feeling validated and supported when you reach out for help is so important to us, and knowing that came through for you genuinely means a lot. No question is ever a dumb one, and we're really glad Jaden was able to make that clear while also walking you through everything thoroughly. Thank you for being such a wonderful Recharge merchant!
Thank you for the 5 stars, Pharmalynk Marketplace! We truly appreciate your support and are glad to be part of your subscription business. Reach out anytime you need us!
Thank you so much for the 5 stars, LEVO Oil Infusion! We really appreciate your support and are happy to have you with us. Don't hesitate to reach out anytime!
I had a great experience dealing with Recharge support, especially with the rep Nena. She was able to help me identify why I had subscription pricing errors and clearly, in a detailed way, told me how I can fix it. I was able to do that very quickly.
Thank you so much for this thoughtful review! Diagnosing a pricing issue and then explaining it clearly enough for you to fix it yourself right away - that's exactly the kind of support experience we want every merchant to have. Nena will be so happy to hear this and we'll make sure she sees it. We're really glad you reached out!
zachery was a great help to me to!
Thank you so much for the shout out to Zachary - and we're so glad you've had a five star experience with Recharge! We appreciate your review.
Juan was awesome and so helpful with all the tech issues we have with our customers' subscription
Thank you for sharing this! Subscription tech issues can get complicated fast and we're really glad Juan was there to work through all of it with you. We'll make sure he hears this. We appreciate the kind words!
Very helpful and prompt
Helpful and prompt - two things we genuinely care about delivering every time. Thank you for noticing and for taking the time to share. We appreciate the 5 stars!
Juan was incredibly helpful in helping us solve our issues over a few days. We are very happy with this app overall!
Thank you so much! Working through tricky issues over multiple days takes patience on both sides, and we're really glad Juan was able to stay with you through it to a resolution. We'll make sure he sees this. So happy to hear you're enjoying the app overall!
They are very good. They take care of everything. :)) I am very happy with them.
Thank you for the kind words! Taking care of our merchants is what we're here for, and it's wonderful to know you feel that way. We're so glad you're happy with Recharge!
Thank you for the 5 stars, CigarClub.com! We really appreciate your support and are glad to be part of your subscription business. We're here whenever you need us!
Made the mistake of moving away from recharge at the start of the year. Couldn't get back quickly enough. Recharge are the best at what they do!
Welcome back! We're so glad you found your way back to us, and we truly appreciate you sharing that. We'll keep working hard to be worth it. Thank you for the kind words and the 5 stars!
Thank you for the 5 stars, BioTrustDev! We're grateful for your support and happy to have you with us. Don't hesitate to reach out anytime you need assistance!
Onboarding was really easy and great!
Easy and great onboarding is exactly the experience we aim to create from day one! So glad it landed that way for you. Welcome to Recharge and thank you for the kind words!
Thank you for the 5 stars, KNESKO! We truly appreciate your support and are glad to be part of your subscription business. We're here whenever you need us!
Was able to use live chat to be able to clarify what had happened on a customers account where three accidental charges were triggered. An explanation was given so I now feel able to go back to the customer
Really glad we were able to give you a clear picture of what happened on that customer account. Understanding the why is just as important as the fix, especially when you need to follow up with a customer yourself. Thank you for reaching out and for the kind review!
Fast and great communication
Fast and great communication - two things we truly care about. Thank you for noticing and for taking the time to share! We appreciate the 5 stars.
Thank you for the 5 stars, Kerotin! We're really glad to have you with us and appreciate your support. Reach out anytime you need anything!
Everything works completly fine, and if it dont.... support helps and fixes the problem for you on the same day. incredible. so happy with you
This review genuinely made us smile! Same day resolution is the goal and we're so happy to hear that's been your experience. Thank you for the enthusiastic feedback and for being such a happy Recharge customer!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.