Recharge Subscriptions
Recharge Payments Trusted Subscription App
Rating
4.6
feedback
1,912
chart
#3,243
All reviews
Rating Breakdown
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July 25, 2024
The process of switching over to Recharge started off a little rocky, but once Vinse took over the process for us, everything went perfectly, doing everything that needed to be done, taking the workload away from us. The switchover was executed without fault. As well as things going without a hitch from a practical sense, Vinse also made us feel confident there wouldn't be any problems, as the start of the process left us a little nervous as a small business, but everything was great.
Thank you for the five star review! - Ty Bailey | VP of Services
July 23, 2024
I had an issue with the widget not showing up on my site, and Norm was able to help me quickly identify the problem. The expertise and prompt assistance made the process smooth and efficient. I appreciate the support and highly recommend their services.
Thank you for taking the time to leave a review! - Ty Bailey | VP of Services
July 23, 2024
Hi, Sydney was very helpful and helped us fix our issue of working with manage subscriptions. She took it upon herself to take time out of her day and solve the issue. Thank you and give her a raise!
Thank you for taking the time to leave a review - and for the shout out to Sydney! - Ty Bailey | VP of Services
July 21, 2024
Support is fantastic!
We appreciate your shout out to the Support team! - Ty Bailey | VP of Services
July 19, 2024
Vinse was a fantastic resource while we were migrating; thanks again!
Thank you for the review - and the shout out to Vinse! - Ty Bailey | VP of Services
July 19, 2024
An easy implementation experience. Very grateful for the team that walked us through every step of the way with diligence. Excited for the stats to come!
Thank you for your feedback and five stars! - Ty Bailey | VP of Services
July 18, 2024
Max helped us troubleshoot an issue with our coupon code. He gave very detailed instructions and helped me every step of the way. I really needed and appreciate his support!
Thank you for taking the time to leave a review! - Ty Bailey | VP of Services
July 17, 2024
Great Customer Service! Jenalyn helped me set up the product page and fixed some issues with the widget. Now we will test the app and see how it goes. Thanks!
We appreciate your five star review and shout out to Jenalyn! - Ty Bailey | VP of Services
July 12, 2024
Nick from e-shop genius was amazing to work with and handled everything perfectly.
We appreciate you leaving a review! - Ty Bailey | VP of Services
July 11, 2024
Très bon service
Thank you for your review! - Ty Bailey | VP of Services
July 10, 2024
Recharge's customer service team is unrivaled. No matter how small you are as a business, they make you feel like you're their only customer.
We appreciate the shout-out to our hardworking support team! - Ty Bailey | VP of Services
July 10, 2024
Thank you for the five star review! - Ty Bailey | VP of Services
July 10, 2024
We had been dealing with the unfortunately complicated conversion between Shopify and Recharge. We really didn't want to change anything, but we basically had no choice but to convert. Already the recent price increases makes Recharge inaccessible for small businesses, but it was like we had no choice. Dealing with Recharge support was super confusing, as they were talking to us like we were developers (when that's really not the case and we asked them to explain things in plain English/layman's terms). It sounded like it would be super easy, but in reality, it wasn't. When we ran into troubles and our website stopped working properly, Recharge luckily referred us to Nick at e-shop Genius. This 5-star review is only for Nick and his work. He helped us fix the website super quickly and got everything back on track seamlessly. He is responsive, expeditious, and friendly. We couldn't have done it without him!
We appreciate you taking the time to leave a review of your experience with Recharge! - Ty Bailey | VP of Services
July 9, 2024
Fast customer service. Randy was very helpful!
Thank you for the five stars! - Ty Bailey | VP of Services
July 8, 2024
Kick ass service. Loved it
Thank you for taking the time to leave a review! - Ty Bailey | VP of Services
July 8, 2024
Irving was so fast to respond and resolved my issue quickly!
Thank you so much for your review! - Ty Bailey | VP of Services
July 8, 2024
Parfait ! Retour rapide
We appreciate your review! - Ty Bailey | VP of Services
July 5, 2024
Thank you so much for your review! - Ty Bailey | VP of Services
July 4, 2024
Eduardo M really went above and beyond on the support for me, his help saved me so much stress and i cannot thank him enough! He is a super hero!
We appreciate you taking the time to leave a review - and for the shout out to Eduardo! - Ty Bailey | VP of Services