Recharge Subscriptions App
Recharge Payments Trusted Subscription App
Rating
4.8
feedback
1,994
chart
#1,924
All reviews
Jan. 4, 2022
This is the best solution we've found for handling subscriptions on the Shopify service, given that they aren't supported natively. There is a bit of setup required but the support staff are very helpful in getting you up and running.
Dec. 30, 2021
Excellent app and fantastic support. After looking at many different options I am glad I found Recharge Subscriptions
Dec. 27, 2021
Bryan was absolutely amazing as a customer service agent! I had a trouble setting up a workflow for a client and it was so hard to figure out where I had gone wrong. Bryan went above and beyond to help me resolve the issue(s) we were having and get it working immediately for our customers.
Dec. 23, 2021
I had a glitch with Subscription Details pop up. My design didn't show up as intended. The pop up appeared but would be very difficult to read. I couldn't find why my design wasn't showing up and I couldn't find a way to remove the pop up completely. I emailed on 23rd of December and within an hour the issue was resolved. I honestly didn't think I'd get a response till after Christmas. But I am grateful to have had this little annoying design flaw fixed quickly. Big thank you to Hector!
Dec. 22, 2021
Quick customer service. My issues got resolved in a minute. very handy app. I will recommend it to others
Dec. 22, 2021
Superb app with excellent support. We are lucky enough to have great customers who love our product, and this subscription app is core to our success.
Dec. 22, 2021
Thanks a lot to Dora. She supported me really well with my technical issue. It was solved quickly and easily and she gave me further tips.
Aug. 20, 2024
Often when I reach out to ReCharge they will fix the problem for me. It's great! This allows me to get back to the customer so much quicker- Thanks Amber!
Dec. 21, 2021
Received excellent service from Tigist when experienced an issue with a customers account. She responded promptly.
Dec. 21, 2021
Great app, great support. UI/UX could be better for both customers and admin. Will continue to use and recommend.
Dec. 21, 2021
We have used this app for over a year and only ever had 1 problem with it. That one problem was on our end, but their customer support still helped us get it fixed within 2 hours regardless.
Using app
Almost 2 years
Total reviews
2
Average rating
5.0
Dec. 21, 2021
Bryan Nguyen provided excellent support and quickly helped me with resolving my issue and getting the most from the app.
Dec. 17, 2021
Recharge allows us to offer subscriptions with a lot of customization. Also great customer service. Thanks!
Dec. 17, 2021
ReCharge is the best subscription app around, and everyone knows it. The thing that really sets them apart though is their support. Would absolutely recommend to anyone looking to utilize subscriptions for their store.
Dec. 16, 2021
Support was great and was able to answer my questions very quickly and get things working the way they are supposed to!
Dec. 16, 2021
Great customer support when we were having an issue. I'd recommend it because they have thought of a lot of scenarios in their programming and they're willing to help when something doesn't go according to plan.
Dec. 16, 2021
With many thousand products to go live Milica was very helpful with our onboarding. Thanks for your help.
Dec. 14, 2021
Quick response time and gave clear instructions on how to fix our issue! We always have a great experience with the Recharge support team.
Dec. 14, 2021
The Recharge team was instrumental in getting us set up with Recharge quickly in the busiest time of the year. Our Growth Account Manager was fantastic at answering any questions in a timely manner, complete with Loom videos to show how to set things up following best practices.
Dec. 13, 2021
I had an issue installing the app and Meredith and the team very efficiently took care of all for me, I would recommend the Customer Services