All reviews

Rating Breakdown

  • 5
    88% (1,746 ratings)
  • 4
    5% (104 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (16 ratings)
  • 1
    6% (113 ratings)

Reviews with Text

  • 92% (1,835)
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5 / 5 Share

Jan. 4, 2022

This is the best solution we've found for handling subscriptions on the Shopify service, given that they aren't supported natively. There is a bit of setup required but the support staff are very helpful in getting you up and running.

Store

Carveco

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 30, 2021

Excellent app and fantastic support. After looking at many different options I am glad I found Recharge Subscriptions

Using app

About 1 hour

Total reviews

24

Average rating

5.0

5 / 5 Share

Dec. 27, 2021

Bryan was absolutely amazing as a customer service agent! I had a trouble setting up a workflow for a client and it was so hard to figure out where I had gone wrong. Bryan went above and beyond to help me resolve the issue(s) we were having and get it working immediately for our customers.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2021

I had a glitch with Subscription Details pop up. My design didn't show up as intended. The pop up appeared but would be very difficult to read. I couldn't find why my design wasn't showing up and I couldn't find a way to remove the pop up completely. I emailed on 23rd of December and within an hour the issue was resolved. I honestly didn't think I'd get a response till after Christmas. But I am grateful to have had this little annoying design flaw fixed quickly. Big thank you to Hector!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2021

Quick customer service. My issues got resolved in a minute. very handy app. I will recommend it to others

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2021

Superb app with excellent support. We are lucky enough to have great customers who love our product, and this subscription app is core to our success.

Store

Haskapa

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 22, 2021

Thanks a lot to Dora. She supported me really well with my technical issue. It was solved quickly and easily and she gave me further tips.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 20, 2024

Often when I reach out to ReCharge they will fix the problem for me. It's great! This allows me to get back to the customer so much quicker- Thanks Amber!

Using app

Over 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2021

Received excellent service from Tigist when experienced an issue with a customers account. She responded promptly.

Using app

Almost 6 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 21, 2021

Great app, great support. UI/UX could be better for both customers and admin. Will continue to use and recommend.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 21, 2021

We have used this app for over a year and only ever had 1 problem with it. That one problem was on our end, but their customer support still helped us get it fixed within 2 hours regardless.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 21, 2021

Bryan Nguyen provided excellent support and quickly helped me with resolving my issue and getting the most from the app.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 17, 2021

Recharge allows us to offer subscriptions with a lot of customization. Also great customer service. Thanks!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2021

ReCharge is the best subscription app around, and everyone knows it. The thing that really sets them apart though is their support. Would absolutely recommend to anyone looking to utilize subscriptions for their store.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2021

Support was great and was able to answer my questions very quickly and get things working the way they are supposed to!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2021

Great customer support when we were having an issue. I'd recommend it because they have thought of a lot of scenarios in their programming and they're willing to help when something doesn't go according to plan.

Using app

About 1 year

Total reviews

5

Average rating

4.2

5 / 5 Share

Dec. 16, 2021

With many thousand products to go live Milica was very helpful with our onboarding. Thanks for your help.

Store

Revital

Using app

7 months

Total reviews

7

Average rating

4.6

5 / 5 Share

Dec. 14, 2021

Quick response time and gave clear instructions on how to fix our issue! We always have a great experience with the Recharge support team.

Using app

Over 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 14, 2021

The Recharge team was instrumental in getting us set up with Recharge quickly in the busiest time of the year. Our Growth Account Manager was fantastic at answering any questions in a timely manner, complete with Loom videos to show how to set things up following best practices.

Store

KITSCH

Using app

3 months

Total reviews

28

Average rating

4.5

5 / 5 Share

Dec. 13, 2021

I had an issue installing the app and Meredith and the team very efficiently took care of all for me, I would recommend the Customer Services

Using app

4 days

Total reviews

1

Average rating

5.0