Recharge Subscriptions
Recharge Payments Trusted Subscription App
Rating
4.6
feedback
1,885
chart
#2,199
All reviews
Rating Breakdown
Review RSS Feed
June 22, 2021
I had an issue with the subscription widget as my website was a little unique... the tech support consistently emailed me until the issue was figured out and resolved. They were also very kind and patient. Very nice people to work with.
June 30, 2021
Everyone was extremely responsive and helpful with solving a few issues we were having. I am happy with the service.
June 22, 2021
It's working great! Doing exactly what we need and growing our recurring sales. love how it integrates with our transactions
June 22, 2021
Great platform for subscriptions. Plenty of integrations as well. They helped us migrate all of our subscriptions over so that we could manage them in one place and better understand our data. Their analytics gives great insight to what's going in with your subscription business. We're overall happy with the app.
June 22, 2021
With a growing subscription business, Recharge has been extremely helpful and valuable to our company. There are comprehensive analytics that Recharge compiles for us as well that help us with forecasting and with our retention efforts. Our rep Tyler is very knowledgable and willing to help at the drop of a hat.
June 21, 2021
After a few teething problems with initial set up I contacted the support team and a guy named Gordon was able to get us up and running within the hour. He was helpful, patient and made the process a lot less daunting than it had seemed initially. Moving forward, we're looking forward to growing our subscription side of the business with ReCharge and won't hesitate to reach out to the support team should we need any further help.
June 21, 2021
Best-in-class recurring payment (subscription) integration on the market. ReCharge has everything you need wether you are just starting out or have an already established business. Exceptional customer service who always go above and beyond. Extensible platform with an amazing api allows for customization and scale as your business grows. I couldn't recommend ReCharge enough!
June 21, 2021
As far as we're concerned, this is the #1 subscription software on Shopify. Enough robust rules and customization to suit your needs, and solid support
June 21, 2021
We've been using this app for almost a year now. Our Rep Tyler is really helpful and always willing to get on a call with us to work out our development ideas. The app works as designed and they have been great about making it fit our VERY customized setup. Would recommend!
June 18, 2021
We've been using the app for a long time, but I can easily say the customer service is A1. Less than 24 hours (8 to 12 hours) to be answered and you feel they really want to help and make it simple for you.
June 18, 2021
Customer service during set-up was quick and effective. Prefer this app above others in the app store.
June 18, 2021
Great customer support so far. Still need to test the app itself. We hope recharge can help us grow our business.
Sept. 13, 2021
This review is for Meredith for assisting me with my concern regarding a refund. Charlotte Turner [email protected] - Exceed Time Limit for Refund
June 17, 2021
Alicia was so helpful when I needed some guidance around adding subscription products - she gave me instructions and support, and extra tips to help me out - cheers!
March 7, 2022
We had to run a bulk update through ReCharge which usually takes several business days. I explained to the team that our issue was a bit time sensitive and we needed the update done on a specific date -- they were very responsive and were able to accomodate my request! Matt and Nevena were in particular very helpful.
June 16, 2021
L'assistance est très réactive et à l'écoute ! Ils mont aidé à régler un gros bug d'affichage sur mon site en quelques heures !
June 16, 2021
While I wish I had the option to set the 1st charge date to the correct billing date automatically, I was able to reach out to CS and Brandon took care of me so quickly and accurately.
June 16, 2021
The app always works fine. Support is always in real-time, very professional and result focused. Very fair in pricing and accommodative. Special thx to Gordon
Using app
Over 2 years
Total reviews
1
Average rating
5.0
June 15, 2021
Gordon was nothing short of amazing. I was new to the app and overwhelmed. He helped me with all my questions and even notified me of a feature that just launched. Every company needs a Gordon!!
June 16, 2021
I can always count on ReCharge to quickly answer and to execute accurately. Thanks for all your help!! Alicia J & Nevena were a great help this week.