Recharge Subscriptions App
All reviews
Great onboarding help! Arlon was amazing! So knowledgeable! Very happy to begin this partnership with Recharge!
The customer support for this app is excellent! Every time I have needed help or had a question they are highly responsive and get the task resolved quickly. The app itself is also very user friendly and works as it should.
Very easy to setup the app to work, but due to the way our site was designed, we needed some custom functionality. The customization in the app is quite limited so we needed some assistance - we contacted Recharge support and they directed us to their merchant dev program, where we ended up finding Nick from e-shop Genius. They helped us setup the app to function exactly as we wanted, and all for free! Nick was very responsive to our questions.
Amazing customer service support team and app - they provided fast replies and went over and above to help with our migration from woocommerce to Shopify
Great customer support team! I've been impressed with how quickly and proficient everyone is along with the high level support of the senior level staff. Superb!
We needed a way to manage our growing subscription business with our Shopify store and landed on ReCharge. As with all integrations, there are things to learn and watch out for - make sure to sync your products and test any changes(!) - but that is usually just par for the course for IT projects. The team at ReCharge has been very responsive to our requests for technical assistance and also have resources providing input on general strategy and opportunities to improve customer experience, which we don't usually see from other Shopify third-party app providers. We're still learning and customizing our setup, but so far things are looking good!
Easy to get started and simple set up of subscribe and save subscriptions. Great launch support and service.
Support staff was super helpful and informative. Stuck with of dev team from integration to launch. We hope to see this level communication continued as we progress.
Have worked with recharge for about 3 years now and have recently started with Gordon, our account manager - he's brought fantastic expertise & support to the business. Really great app & team!
So far this app does everything it promises to do, and Jairus was an excellent, capable, and talented expert who helped with a complicated migration. Highly recommended!
Nick from the e-shop Genius was great! We were able to get 5 hours of dev time free of charge just for being Recharge customers. He was incredibly responsive and solved the issue I was having with my Recharge widget right away- like within a few days. Great dev work!
The team at Recharge have been excellent to work with during the transition process from our old subscription app. The features that recharge include, allow our customers to easily access their account portal and customize their subscriptions as they see fit. Overall, we would highly recommend Recharge for other e-commerce businesses!
Recahrge is great with great support Team. They helped us with our 3 websites now we are using the check out cart by recharge and we are very happy . We manage multivitamins subscriptions Would recommend to anyone , I believe that is the best service on the market .
Recahrge is great with great support. They helped up launch our new website with great expertise. Would recommend to anyone
We have worked with Recharge since we launched our Shopify site in 2020. They have continued to improve their app and we have always had a good experience with their support teams.
I had a great experience working with Nick from e-Shop Genius. I needed to troubleshoot some coding for my subscription checkout and he was very responsive and helped me find a solution.
We use Recharge to process monthly and yearly charges as part of our membership program. Everyone we've worked with has been great help, especially Gordon. Recharge is easy to navigate for customers and for us on the backend. The few times we've needed help with something we have received it in a timely manner.
We made the switch from a popular subscription service to Recharge and it was the best move ever!! Our subscriptions have gone way up already in just a week. The support team is by far one of the best support teams I've worked with. I was able to get the migration and setup done with the help of their team and I'm not a developer, just a somewhat tech savvy person. I've had a few user-error things happen and they've helped me quickly and always respond right away. So happy we made the switch and I know my customers are too!
Zach and Bryan and the rest of the team that helped us migrate over, have been great to work with! It only took me a few weeks to migrate over! You just need to stay on top of both your old app and new app and make sure your .csv is staying up-to-date on two platforms side-by-side. Tedious? Yes! Especially if you don't know what you are doing. However, they explain everything and response time is FAST! Once we migrated over, small little issues arose but those were handled just as fast! After migration, I realized that my current Shopify theme wasn't looking too great and needed help switching themes. Well, once again, contacted Recharge and BOOM! - Bryan and his team helped me with integrating our new theme and adding the necessary widgets/links. Having the Recharge subscription app is like having a Mercedes Benz with their Top of the Line Service providers - making sure all the bells and whistles are working at Top Performance. Keep in mind we are a small company too! Recharge could have easily put us on the back burner knowing we aren't going to be making them much money anytime soon. (I know other apps that do this!) I just wish I would've migrated over SOONER! Thanks guys! Ocean blessings from The Oceanista Family Southern California
Works great! We use it in 3 different stores :) Every time you need support, they reply and help you ASAP!
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