All reviews

Rating Breakdown

  • 5
    88% (1,746 ratings)
  • 4
    5% (104 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (16 ratings)
  • 1
    6% (113 ratings)

Reviews with Text

  • 92% (1,835)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 23, 2021

I had an issue with processing a refund for a customer, Joey from ReCharge Support provided a quick response, with multiple ways to fix my issue. He was able to help fix my issue within minutes. Thank you for your help!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 3, 2025

Duska is a hero, I am an idiot. My problem is solved and I have learned some new skills, every day's a school day!

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 23, 2021

Great app and especially great onboarding support by Milena. Recharge is a highly flexible subscription app

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 22, 2021

I had a couple of glitches today but Adam B. in the support team was super fast in replying and very helpful. I'm up and running again.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2021

We updated our shipping terms and April M was super helpful in updating all of our existing subscriptions. They were faster to respond than expected and we had resolution within an hour or two.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 21, 2021

Tigist installed the code in a matter of minutes. Easy as can be. I would recommend this app to anyone.

Using app

Over 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 19, 2021

Breanna W. Recharge Support Engineer - SUPER HELPFUL GAL! She have me the best online help I have ever received.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2025

Had some trouble with customer not being able to update their payment method after switching from Braintree to authorize.net. Jovanah and Nikola jumped in and helped me with it, and in no time I was able to get things going again for my customer! Thanks a lot!

Using app

About 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2022

This app is continuously making improvements with the platform and as such the tech support team is able and eager to help. UPDATE: We greatly appreciate the help from Vinse across multiple brands which we have. Without him we would still be spinning our wheels!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2021

I reached out for support on assistance on my Recharge account. It continuously kept giving me an error. Joey responded FAST!. He provided a few suggestions to try. IT FINALLY WORKED!!! I emailed him right away and again, was quick to respond. Thank you for resolving my issue, Joey!

Using app

Almost 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 18, 2021

crystal was extremely helpful. She helped resolved my issue and was very quick in coming back to me.

Store

Bazoo

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 17, 2021

We really enjoy using Recharge to run our subscription service. The customer support is always top notch and makes life much less stressful then it could be otherwise.

Using app

Almost 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 17, 2021

Responsive and helpful. Provided additional information and resources why issue is happening. Thank you!

Store

Maev

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 17, 2021

Usamos Recharge para servicio de suscripción a nuestra tienda de té. Es muy fácil de instalar y de configurar. Y el servicio de soporte es muy rápido y muy bueno

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2021

I switched from another website platform where the recurring order system was really not working well. Recharge has been a breath of fresh air. The cost is very reasonable even for low volume shops like mine, while still offering great customer service when help is needed. I was able to import my current subscribers to my Shopify site easily, and customers have a lot of tools available to them. Recharge also can read line item properties generated by variant apps, which is something that other apps are missing. Highly recommend!

Using app

About 1 month

Total reviews

11

Average rating

4.6

5 / 5 Share

Nov. 16, 2021

We use the Recharge app all the time and it is very convenient to use. It has all the information I need to assist customers.

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 16, 2021

I appreciate Recharge's simple workflow and stellar client support. The UI is very friendly and can be learned quickly. Their technical support crew is always on the ball. A+++++ They constantly follow up and keep us up to date on all technical issues, as well as offer real-time strategic solutions.

Using app

Over 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2021

This app has really helped us provide a great subscription service for our customers and would highly recommend it. Great service!

Store

Rviita

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 16, 2021

Recharge was able to get back to me regarding my inquiry in less than 24 hours and explained to me the issues so we don't meet them again. Great customer service.

Using app

Over 4 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 15, 2021

The app is not the most intuitive and a bit tricky to set up... BUT it definitely works, and it works great. Thanks especially to the excellent customer service team.

Using app

Over 6 years

Total reviews

3

Average rating

5.0