Recharge Subscriptions App

Nov. 15, 2021

So far so good with Recharge. Customer service is great. They respond to support tickets quickly and are always helpful.

Feb. 27, 2025

Customer support answers fast! And answer is complete and straightforward. Thank you!!

Nov. 12, 2021

Fantastic app that works exactly as it should. Customer support is always there to help with any issues. Very pleased and happy with the service.

Nov. 11, 2021

I received great and friendly customer support from Meredith. I really appreciated her quick response to my issue. She was very patient as we worked together on answering my problem. Thank you!

Nov. 10, 2021

This app is great for my subscription business and I have been using it for a number of years, but what I really love about it is the helpfulness of the support team, they respond quickly and help me fix any issues I have and also give me links to tutorials to read so I can make even better use of the app. They are also regularly updating the app to make an even better customer experience for both myself as a business and also my customers.

Nov. 10, 2021

The support member answered my question and implemented the solution. He even went beyond what I was anticipating. I only needed to communicate one time to get a resolution.

June 8, 2023

Juan answered my concern in a timely manner and have everything solved immediately with information on what went wrong. Thanks a lot!

Nov. 9, 2021

Customer support is amazing! Thank you so much for all of the help and support and for your fast response!

Nov. 9, 2021

Amazing app with unlimited possibilities, customer support is unparalleled and I couldn't ask for more. Thanks again

Nov. 8, 2021

Fácil de usar y agregar nuevos productos, además de realizar cambios y diferentes tipos de suscripciones. Si tiene algún problema es fácil de contactar a alguien que te ayude y responden rápidamente si se necesita soporte.

July 26, 2023

Thank you Nena for helping me figure out what's wrong on the customer's email address - why we're unable to update it in reCharge!

Nov. 6, 2021

I had a question about pausing payments, as we're launching our subscriptions prior to actually fulfilling them. Gabriel on the customer service team was incredibly helpful in giving me work around options.

Nov. 5, 2021

Bryan Nguyen was extremely helpful with navigating through this app. He was able to solve my issues and explain to me in detail what was happening and how to solve it. Thank you again!

Nov. 4, 2021

Generally the app is a reliable solution for subscriptions via Shopify. When I hit trouble, the support team is very helpful. Patrick especially has been communicative, personal and proactive in his service.

Nov. 4, 2021

Just starting using the app - so easy to install, great support from the Recharge team, especially for a non coder!

Nov. 4, 2021

Great customer service. Means the world in this day and age. It's a little pricy but we have been getting good traction with repeat customers. We'll definitely continue to expand upon it.

Nov. 4, 2021

Bekah with customer support was great! They took the time to provide a clear response and they even went out of their way to make a nice little video to show me how to access our exports! 10/10 great job! Recharge is a great app!

Nov. 3, 2021

Very happy with the support we received from the Recharge team. Quick to respond, solution oriented and kind.

Nov. 2, 2021

Great customer service as always, including swift response from Alex to address a particular issue we were experiencing.

Nov. 1, 2021

Matt J was fantastic and super thorough. In the past I've received subpar support from ReCharge but Matt was great and super quick to respond.