Recharge Subscriptions

June 9, 2021

Nikola in support was very helpful, and solved my issue quickly. Our customers love using the subscription service! It is an easy selling point to many of our busy customers who need orders filled regularly.

June 28, 2021

Gordon has been a fantastic help and is always ready to jump on a call to assist. Very very good and always impressed

July 28, 2021

Mary was right on top of this interaction, smashed it. The problem not quite solved but great to know you are aware of it and its work in progress. Thank you.

June 8, 2021

Great app and fast assistance! Didn't think I would receive a response that quick since we are on the free plan, but we did!

June 8, 2021

I reached out to customer service for help with an error message my customers were receiving after I changed some settings in the app. Not only did Tigist respond promptly, he fixed my problem, and went above and beyond to alert me to another potential problem that was a separate issue from the one I originally needed help with. Thank you so much!

June 8, 2021

Jaxon went above and beyond. They responded and took care of our request very quickly. Couldn't ask for a better customer support experience.

June 24, 2021

Nigel was great. He actually fixed the issue we were having. Saw the issue through from start to finish

June 8, 2021

We've been using this service for 3 years now and have been very happy. Support has been very helpful any time I have reached out.

June 8, 2021

The app is so easy to use, all you need is here and also the rep are so helpful and they respond so quickly to inquiries

June 7, 2021

I am submitting this review in regards to your ReCharge Customer Success, John T.! He was super helpful and was able to make the edits I was looking for super fast.

June 7, 2021

As a priority Recharge customer, we've been very happy with the Recharge team's response to our inquiries and requests. The agility of the Recharge team to perform bulk updates and assist us in keeping our own customers happy and delighted is immensely appreciated! (And an extra big shoutout to Jairus!)

Nov. 15, 2022

We switched from Recharge a few months ago to one of the newer subscription platforms. The grass was no greener on the other side and we've ended up switching back after four months of frustration. In the past months Recharge have made a bunch of improvements that have made the whole experience much better than before. Great to be back! And last but not least, working with Vinse Ridenour, our implementation engineer, has made the whole migration back to Recharge a breeze. Legend. Thanks again guys! Cheers Oscar https://oscarrazor.com.au/

June 5, 2021

I've been using ReCharge for a while now and have always had great service. Recently we had a billing issue, and within a couple hours on a saturday it was rectified and I was moving forward. Other than that I've never had any issues!

June 5, 2021

Solid app for managing subs, and excellent customer service from the ReCharge team to address queries

June 5, 2021

I used this app to add a subscription box to my puzzle website. It's easy to integrate, easy for customers to use and maintain their information, and ReCharge provides excellent customer service.

June 4, 2021

I enjoyed the interaction with Milena N., she was terrific, knowledgeable and concise in her communication, she helped me understand WHAT we needed, which is great for I don't understand technicalities. Thank you Milena and ReCharge folks, Best, Raul

June 4, 2021

I was skeptical about no phone support for the issue I was having but the customer service rep/tech who helped me was quick in responding via email, super clear in her instructions, and knowledgable about how to help me resolve my issue. Very happy we worked it out with no problems.

June 4, 2021

Made it super easy for me to fix an issue disabling a subscription on a particular product. Thank you!!

June 4, 2021

Really good subscription app, with really strong developers behind it. Recharge is always releasing new features that are always exciting too. Finally, their account managers and support team are one of the best!

June 16, 2021

Recharge still has some cleanup to do to make things work smoother, but as they continue to optimize their processes, their team has been vigilant in helping to get my issues sorted. *Update: My Account Manager with Recharge, Paul, has worked closely with me to help reduce the amount of time certain processes have taken me. They've heard my frustrations and Paul has been hard at work to make the experiences smoother for my team.