Recharge Subscriptions App
Recharge Payments Trusted Subscription App
Rating
4.8
feedback
1,994
chart
#1,924
All reviews
Review RSS Feed
Oct. 29, 2021
We are in the process of implementing Recharge into our store and their support team has been an absolute delight to work with!
Oct. 26, 2021
This app is excellent for subscriptions, enough flexibility to accommodate all our customers' demands
Oct. 25, 2021
This app is a key part of our business. The support team is always there to help us through any issues. We appreciate the quick service. 5 stars!
Oct. 23, 2021
Thanks to Alex G for her developer assistance in integration between Recharge and our Shopify store.
Oct. 22, 2021
We had a bug affecting our ability to create refunds in recharge. Breanna assisted with the customer and provided all the steps to identify and fix the bug. She was quick, knowledgable, friendly, helpful & appreciated!
Nov. 3, 2025
Some of the history information is misleading for agents to follow. One of our agents is unable to retry charges or refund customers and an investigation is ongoing with developers
Oct. 20, 2021
Milica was incredibly helpful in solving a customer issue. The app itself has been great, but the customer service was even better! Thanks so much, Milica, your help was greatly appreciated :)
Oct. 20, 2021
Wonderful customer service! Not only was my issue resolved, but it was done so in a very expedient manner. Thank you for the excellence!
Oct. 20, 2021
Best tech support I've ever experienced. They're remarkable. Our business has grown with Recharge and we look forward to using them for a long time.
Oct. 19, 2021
Bryan has been absolutely amazing to deal with while helping me set up Recharge for my business. The app is hands down the best of the market.
Oct. 19, 2021
We just launched Recharge on our store and it was not easy because of our ERP system. We had to tweak the migration plan due to this but Vinse Ridecour has helped us so much and the launch was successful. He was very responsive, knowledgeable, and we're very happy he was our launch engineer! He responded to our emails no matter what time of the day, even on his vacation. Thank you so much! It was the best support experience!
Oct. 19, 2021
Recharge has a great support team. When we had an outage on our site, I submitted a support request late in the evening, and they had already fixed it before I even woke up!
Oct. 18, 2021
One of the best apps on Shopify! they have great and quick support all the time. Very easy and intuitive to work with, must have for subscriptions.
Oct. 18, 2021
We changed our subscription model and saw good results in terms of engagement. Fast and responsive support and knowledgeable onboarding team.
Oct. 15, 2021
Very quick and easy to access the support team at Recharge. The staff are always helpful and patient. Thanks Nikola!!
Oct. 15, 2021
Great onboarding support from our representative. Had hiccups getting the program transferred over but were able to get things figured out with support and program is running well. Cheers.
Oct. 15, 2021
Dora was super helpful and patient in guiding us through the series of irregular situations- the great technical support and lovely conversation she provided gave us so much reassurance and hope in keep building our subscription community!
Oct. 14, 2021
Support is always helpful and very responsive. I needed a fix for a shipping issue and voila, they have a new feature for it that I wasn't even aware of. Problem solved within a day!
Oct. 14, 2021
Fantastic customer support from the folks at Recharge! It is rare that we need to ask for help as the app is very intuitive, but when we have needed it they have been great to work with.