Recharge Subscriptions App

Bryan was incredibly helpful as our support agent. ReCharge is a great subscription app. It has allowed us to scale and automate key features.

I am reviewing the customer service experience, not the app. The agent understood my issue and gave me the step by step instructions I needed to solve the issue and also offered to help in case it didn't work. They also said they would pass on my feedback and noted the development team were aware of the issue I described and were working on a solution. Excellent customer service, thank you.

Recharge has been a crucial part of our e-commerce business from day 1. It's a stellar app that provides all the functions, data, and reports that any merchant needs to set up an enterprise-level subscription program. Recharge's support team is always responsive and helpful so all your bases will be covered. Special thanks to our account exec Nadeem, who helped us pick the right plan that's perfect for us and made our business a lot more efficient.

Got great help when having problems with charges. And it was quick too! Can only recommend their customer service!

Great customer service, someone was able to assist me within a couple hours and solved all my issues. I'm beyond satisfied with the service and the App itself. Thank you!

Pierre L. helped so much, thank you!

I worked with Dora at Recharge to work out some customisations and she helped me get 3 tasks done within the first 24 hours. Super helpful!

I love this app and company! We have been with them for years. We recently decided to upgrade to a unified Shopify checkout, and the process was AMAZING! Seriously, Joey (if you see this!) I am over-the-moon grateful for all of your help and support along the way. You've been so responsive and thoroughly helpful! I've done a lot of integrations, etc. and I've never felt more confident and safe making a major update. Thank you Recharge (and Joey from support) for everything!

Jaden was extremely resourceful. He walked me through my request, and helped me set up a campaign accurately.

Jaden helped us out perfectly. Every time I deal with recharge personnel, they are always helpful. What are you waiting for? Get an expert from recharge to look at your back end and teach you something useful.

Amazing customer service, very efficient. My issue was resolved within an hour. User friendly website, lots of staff can use with next to no training as it is very accessible.

Only app I could find that allows temporary subscriptions. Works very well with lots of customisations. Support is also very good, they fixed it when it wasn't working on our site. Only criticism is temporary subscriptions look permanent on the front-end.

This app is very easy to use and install. I like the ease it which it integrates with the Shopify app and I can turn on subscriptions in a snap. The only thing I'm trying to figure out is the notifications piece so that I know when someone pushes back a subscription or not, but I'm sure all I have to do is contact the helpful customer service team. The customer service is AWESOME - super fast and responsive. I highly recommend Recharge even if just for the customer service team that provides support.

Miley really helped with my query regarding one of our customer subscriptions - really appreciate her swift reply, and quick actions for me.

The support is really amazing and quick. I was having issues on my subscription products. They debugged and resolved my issue within 2 days. Definitely recommended for merchants.

I appreciate the thoroughness that Recharge support provides! So incredibly helpful when I'm stuck in a situation.

Recharge App is an absolute solution if you need to adopt a recurring service for your customers. I'm pretty sure that Recharge App enables to offer stable and consistent service for both vendors and customers each. Don't hesitate to buy Recharge app. Of course, Recharge App needs to be improved more, but currently it helps enough for recurring service.

Tech support with Yajaira T. has been great. She was very responsive and helpful.

Very fast and competent response with screenshots to assist in solving a customer query. Great help and support!

Love this app. Gets the job done and all with great customer service. Easy to navigate and make updates!