All reviews

Rating Breakdown

  • 5
    88% (1,846 ratings)
  • 4
    5% (107 ratings)
  • 3
    1% (18 ratings)
  • 2
    1% (16 ratings)
  • 1
    6% (116 ratings)

Reviews with Text

  • 90% (1,903)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 13, 2022

Great support from AJ M. The app works perfectly and our customers are happy with it. Thank you recharge

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2022

The quality of the product is amazing, the specialize on doing what they do, which is building an feature rich subscription service. Highly recommended.

Store

Vinia

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 12, 2022

I had a good experience with Sarah S explaining the details on one particular refund case between our business and customer. All in all the app is pretty good.

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 11, 2022

Recharge has been rolling out so many new features and their support is always top notch! Not only is their team helpful and quick to respond, they're just such nice people. :)

Using app

About 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 10, 2022

The Recharge team has proven very useful when running through the features and implementation of the app on our website. Support gets back to us quickly and so far everything has been working without problems. Very satisfied.

Using app

2 months

Total reviews

25

Average rating

5.0

5 / 5 Share

Jan. 10, 2022

Great app and excellent and expedient customer support when needed. Thank you for the great product and support team.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2022

We have been successfully using this app for almost a year already. Very happy with the results. Along the way there have been some errors regarding the compatibility of other apps we also use on Shopify, however, Recharge has answered extremely fast and has solved the problem very efficiently and with great professionalism.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 9, 2022

I have been using Recharge for four years and absolutely love it! Their support team is great as well.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2022

I use Recharge Subscriptions to automate the charges for monthly and annual subscriptions. It has been an excellent app. The developer provided me with the help I needed to set up my subscriptions. There have been only a couple of minor hiccups, but the customer service representatives addressed them quickly and were very courteous.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2022

App is amazing. The one support situation we needed help with was handled so fast with awesome communication. We are big fans. Thank you!!!!

Using app

Over 1 year

Total reviews

7

Average rating

4.9

5 / 5 Share

Jan. 5, 2022

Nena a ReCharge Support Agent helped me to attain the Certificate of Residence (Statement of Information) promptly. Thank you.

Using app

About 6 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 4, 2022

This is the best solution we've found for handling subscriptions on the Shopify service, given that they aren't supported natively. There is a bit of setup required but the support staff are very helpful in getting you up and running.

Store

Carveco

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 30, 2021

Excellent app and fantastic support. After looking at many different options I am glad I found Recharge Subscriptions

Using app

About 1 hour

Total reviews

24

Average rating

5.0

5 / 5 Share

Dec. 27, 2021

Bryan was absolutely amazing as a customer service agent! I had a trouble setting up a workflow for a client and it was so hard to figure out where I had gone wrong. Bryan went above and beyond to help me resolve the issue(s) we were having and get it working immediately for our customers.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2021

I had a glitch with Subscription Details pop up. My design didn't show up as intended. The pop up appeared but would be very difficult to read. I couldn't find why my design wasn't showing up and I couldn't find a way to remove the pop up completely. I emailed on 23rd of December and within an hour the issue was resolved. I honestly didn't think I'd get a response till after Christmas. But I am grateful to have had this little annoying design flaw fixed quickly. Big thank you to Hector!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2021

Quick customer service. My issues got resolved in a minute. very handy app. I will recommend it to others

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2021

Superb app with excellent support. We are lucky enough to have great customers who love our product, and this subscription app is core to our success.

Store

Haskapa

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 22, 2021

Thanks a lot to Dora. She supported me really well with my technical issue. It was solved quickly and easily and she gave me further tips.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 20, 2024

Often when I reach out to ReCharge they will fix the problem for me. It's great! This allows me to get back to the customer so much quicker- Thanks Amber!

Using app

Over 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2021

Received excellent service from Tigist when experienced an issue with a customers account. She responded promptly.

Using app

Almost 6 years

Total reviews

3

Average rating

5.0