All reviews

Rating Breakdown

  • 5
    88% (1,746 ratings)
  • 4
    5% (104 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (16 ratings)
  • 1
    6% (113 ratings)

Reviews with Text

  • 92% (1,835)
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5 / 5 Share

Oct. 13, 2021

Recharge has helped our business seamlessly implement subscription options directly into our preexisting shopify website/store. The customer service team is very quick and helpful with every step of the process. - Nutrasumma Inc.

Using app

3 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 13, 2021

Juan C was very helpful this morning, he helped me fix some issues I was having very quickly and he was very nice!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2021

Great app, FANTASTIC support - beats the competition hands-down. Imported all our info from Bold, even the stripe customer info!

Using app

Over 1 year

Total reviews

12

Average rating

5.0

5 / 5 Share

Oct. 13, 2021

Joey with customer support helped me quickly and accurately through Ticket ID: 642415. Great work - thank you!

Store

Eko

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 13, 2021

I really love using recharge, they make things simple for both the merchants and subscribers. I feel like the recharge team really wants the best for our company and to help us succeed.

Store

Mixhers

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

The agent (Joey, I believe) was super quick and immediately provided a solution. Thank you!!!!!!!!!!

Using app

Over 3 years

Total reviews

3

Average rating

3.7

5 / 5 Share

April 1, 2022

Recharge Subscription app helps our company to manage the subscription orders easily and effectively.

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 8, 2021

Matt was brilliant in offering support on an urgent issue that we've encountered for the first time and couldn't wrap our heads around! A good learning experience that sometimes you should leave the expert work to the (ReCharge) experts. We've had a great customer experience so far and I always recommend ReCharge whenever I'm asked about our subscription management side of the business.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 8, 2021

Amazing customer experience. Wish there was more customization with email notifications and not plain HTML.

Using app

About 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 19, 2021

Totally does what we need it to. Over the years we're better at working in the backend and they've made it easier to operate. My most recent support from Vuk and Milica was great!

Store

NOOMA

Using app

Over 5 years

Total reviews

18

Average rating

5.0

5 / 5 Share

Oct. 7, 2021

ReCharge and their team (specifically, Owais) has been great to work with. Super sharp, and quick turnaround on any assistance we need. Thanks team!

Store

Dropps

Using app

Over 6 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 7, 2021

Great customer service! Quick to respond and assist with the syncing issue I was having despite the fact that our usual Shopify manager was out of the office.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 7, 2021

Rafael A. did a great job of assisting me with my issue. Not only did he help me to figure out the problem he checked back in a few days later to make sure everything was taken care of. Great customer services

Store

O3UV

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2021

My questions always get answered quickly and Shayaan is lovely to deal with and always helps out when I need assistance.

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 5, 2021

WOW! ReCharge is everything and more. You need this app if you have a subscription. Legit, their customer service is always responsive within 24 hours and they even helped me resolve an issue with a brand new Shopify theme that wasn't allowing me to connect any of the back end stuff after countless hours of trying. They rock, esp. Eduardo Mallmann who helped me resolve my Shopify theme! Please pick them and download this app for your subs.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 4, 2021

Knowledgeable, fast and friendly support. Julmar sent all the information I needed, plus the tools to make it easier.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2021

This is a seriously powerful app and we've been using it for a few years now. Customers are generally able to manage their own subscriptions without needing any help. Customer service is also top notch, friendly and professional. Rachel has helped answer some question I had about the new Shopify checkout integration plans. Recommended.

Using app

Almost 4 years

Total reviews

12

Average rating

5.0

5 / 5 Share

Oct. 1, 2021

I emailed for support on a shipping charge issue. The support team resolved the issue quickly. I find that each time I email for support I get an response quickly. The support team is very good with getting issues resolved due to a high knowledge of the Recharge program. I am very satisfied with the support team.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2021

Best in class subscription app for Shopify. Really good customer service, Milena was amazing I figured my issue so quickly

Store

Lata

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

April 14, 2022

Recharge has a been a great app for our store. Support is always super responsive and helpful. Specifically in this last case, Vuk in support got right back to me regarding updating a customer's payment method and removing an old payment method. Thanks Vuk!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0