Recharge Subscriptions App
All reviews
SUPER RESPONSIVE CUSTOMER SERVICE! I am very impressed with them. I wish other companies followed their lead.
I love how this app truly acts like an automated subscription! Our team does not have to manually enter in orders anymore! If I have a question about an updated feature, I can easily e-mail tech support and they fix the problem for me . . . quickly! Erica was great at assisting us!
I recently installed this app and had a bit of an issue which Dora (via customer support) helped me sort out very patiently and without any complaints. I will definitely refer people to this app.
We use recharge for our quarterly wine club membership. We rarely ever have a hiccup with the app, as it is straight forward and easy to use. If issues ever arise, the team at Recharge are always prompt in helping us resolve the issue, in a timely, helpful and supportive way. Bloody love their work! Thank you - especially to Milica - What a legend.
Great app, works like a charm. Does exactly what we needed it to do, plus the customer support team has been really, really helpful in onboarding us, answering any of our questions, and working through issues.
Gordon C was incredibly helpful in making sure we are set up for success. Our migration was implemented with ease thanks to Iopa and his team - very pleased with the interface and platform!
This app is easy to use, and really helps with customer retention. I like the analytics tools and the customer service is top-notch - so fast and responsive. Highly recommend Recharge for subscriptions if you run a product business.
Great app, great customer service. Took me about 1 hour in total to setup everything, add products, and then test. Got into some trouble but customer service (Milutin) helped me right away and solved the issue.
Thanks to Jovana for doing a deep dive into our problem!
The recharge support team was so patient & helpful. Problem solved! Thank you again!!
We moved over to Recharge from a different subscription solution. Overall, good experience from the Sales team to launch. Vinse R., our Launch Engineer, was extremely helpful and upbeat throughout the entire process--and answered ALL our questions (no detail was too small). Due to many time zones involved with our project, he graciously was available at various hours, and ensured we were ready to launch on time.
We are in the process of installing Recharge in the backend of our Shopify theme. Maryam was extremely helpful in answering our questions and providing links for instructional navigation integration. Maryam definitely deserves a 5-Star+ for Customer Service. All the best. Paul
Bryan was super helpful and went above and beyond to respond to my question. Appreciate his help and patience with me!
We've been using this app for over a year and it has helped increase our customer subscriptions and customer retention. Their support team has always been responsive and helpful whenever there were questions or issues with troubleshooting.
Elijah P. was extremely helpful and ensured the integration ran smoothly. We're very impressed with the level of support and customer service so far.
Excellent customer service from Sarah to an existing customer - resolved an email ticket within an hour
I worked with Erika G at Recharge support and she was tremendous. I had multiple issues that she addressed for me in a very timely fashion. Troy Kids Dinosaur of the Month Club
The support team is very helpful in demonstrating how to navigate the app. Joey helped to resolve two concerns I had and was very quick to respond.
5 star for CX. Had a few questions around analytics and reporting discrepancies, and Alex M was very was and very efficient with his support.
Customer Support is superb. They are really helpful with any of our requests. We have been using their service for a long time now
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