Recharge Subscriptions App

Sept. 28, 2021

Dora was fast and efficient. She determined that our account had been put on hold from a past-due invoice (a customer service nightmare), which stalled subscription processing. She instructed me on how to fix the issue, and within minutes, the account was active again.

Sept. 28, 2021

Many thanks to Alex G. I had a problem with taxation in the app that I could not solve. Alex responded quickly to my emails, she was clear, she was friendly and helpful and she gave me confidence that my problem could be resolved when I was worried. She then worked quickly to resolve the issue. An excellent service, many thanks Alex.

Sept. 28, 2021

Went to the support with an issue, after a few messages I was able to understand perfectly what I had to do to sort the issue

Sept. 27, 2021

Thanks Meredith, Mary and Alicia J, for the help from the ReCharge team. The support has been fast and very helpful.

Sept. 27, 2021

Owais in customer support was incredibly helpful in assisting with our issues - a customer wasn't showing up in the portal and we received very prompt assistance to close out the issue! Very pleased, thanks Owais!

Sept. 27, 2021

This app helps a lot with organizing and running our subscriptions. Support has been great with help to fix some coding issues and getting it working to our requests.

Sept. 27, 2021

Very good customer service - Meredith M. was a great help with resolving an issue I was having. Really appreciate it!

Oct. 26, 2021

The app has been a revelation since we moved over from Recharge but the Customer Service has been another level altogether. Recenlty, Meredith blew us away with the dedication he showed in helping me solve an issue and I will be for ever grateful. Keep on doing what you are doing #rechargewins

Sept. 24, 2021

This app was easy to install, the team was amazing in helping to get our migration right, and the subscriptions implemented. Clear, concise directions. Damien even made me a video to walk me through what I needed to do step by step!

Sept. 24, 2021

Excellent support and the platform works well for subscriptions. The only downside right now is that they do not support a multi-currency shopify store.

Oct. 6, 2025

I had exceptional support from Max S. at Recharge Support, he was super helpful, responded promptly, understood my issue and gave me clear step by step instructions! Thanks Max :)

Sept. 23, 2021

Very easy to use and setup. Nice platform. Great customer service when I had questions regarding customisation.

Sept. 22, 2021

This app makes life easier taking care the subscription in general. My only complaint is that when we have to adjust products prices, we have to run a synchronization, but it doesn't affect the current subscriptions, having to manually update them to the new price. Also, would be a good idea to have an option to send a notification about price increase, when it happens.

Sept. 22, 2021

Great customer service from Renata V. Helped me get my store and subscriptions up and running in real-time and I didn't have to wait for an email back.

Sept. 22, 2021

Easy to use App to set up subscriptions. I had a minor issue regarding my theme and their support was able to fix it quickly and efficiently. I highly recommend this to any shop owner!

Sept. 21, 2021

Good app and very responsive customer service that has helped us deal with a lot of issues that naturally arise when offer subscriptions.

Sept. 21, 2021

I'm happy we selected the Recharge app to use for our subscriptions. Although some things with the customer interface seemed a bit clunky at first, they are aware of those things and are continually making updates to improve the customer UX and corporate interface as well. Their customer service is very responsive and helpful. I appreciate the continual improvements and ease of use. The support articles and resources are very helpful too.

Sept. 20, 2021

Great App. Have been using if for a 12 months and find it super helpful. Really helpful customer service also.

Sept. 19, 2021

This is my second store using Recharge. It's awesome. Our customers love the subscription option and Recharge makes it simple and painless for the customers and us. Plus, their support is outstanding. Can't recommend this app enough.

Sept. 17, 2021

I highly recommend Recharge. It's easy to use, integrates with Shopify subscription API, and has outstanding support. I always get quick, thorough responses (thanks, Alex).