All reviews

Rating Breakdown

  • 5
    87% (1,744 ratings)
  • 4
    5% (106 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (16 ratings)
  • 1
    6% (112 ratings)

Reviews with Text

  • 92% (1,834)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 17, 2021

Easiest plug and play software I think I’ve ever used. Infinitely scalable, ever-improving analytics, crazy responsive customer service/tech help. Any issue I’ve ever had, if I couldn’t figure it out via FAQ, was solved within 24 hours. Thank you! (Nigel and Nevena are super helpful!)

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 16, 2021

Very helpful in getting set up and good customer service. They actually listen to customer feedback and are always adding features and options. Makes having a subscription easy!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 21, 2022

Milutin from the support team has been very helpful your whole team is quick to respond when we raise issues. Thanks very much.

Using app

About 2 years

Total reviews

10

Average rating

5.0

5 / 5 Share

Nov. 8, 2021

Jon B, thank you very much for providing excellent customer service!!! Jon B. is very professional and dedicated to providing excellent customer service. Thank you very very much Jon B.

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 15, 2021

I use this app to create subscription sales on our Shopify store. The app works great and are new functionalities and features are continuously added.

Using app

Over 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 14, 2021

ReCharge made the subscription process easy for our customers. Customers can easily change anything about an existing subscription. Whenever we encountered minor issues, ReCharge support was super responsive and always had a resolution. We would love for the ReCharge app and Shopify to become even more seamless -- so, for example, when looking at our store's conversion rate, it would be great if it counted the initial subscription order in the total number of orders that went into the conversion math. But overall, we're very happy that we chose ReCharge for subscriptions.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 14, 2021

Very helpful resolving my issue of removing some unneeded code on the login screen. Also timely in response.

Store

SoulKu

Using app

7 months

Total reviews

6

Average rating

4.3

5 / 5 Share

Sept. 11, 2021

Always quick to reply and Gabriel C was very helpful today and sorted my problem quickly! Thank you!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2021

Robert was wonderful and answered all of my questions and concerns and even sent me links to help! Followed up to ensure I didn't need anything further.

Using app

4 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 10, 2021

Recharge is by far the most robust and advanced subscription app. They are constantly listening to feedback from their customers and rolling out new features. Their support and accounts team are fast-responding, smart and creative with problem solving!

Using app

Over 4 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 9, 2021

Robert was very helpful and fixed our problem! He gave us very specific directions and we were able to fix it quickly. Thank you!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2021

Support has been great -- Juan, Jon, and Terrell have all been so prompt and helpful! The chat support is very responsive.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2021

Amazing support! Very friendly and skilled. And so fast to respond. I truly appreciate it and couldn't be happier with the app. Very user friendly

Using app

About 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

Nov. 17, 2025

ReCharge has been a great app for our 'subscribe and save' program. Also, their customer support is super helpful and responsive. In particular, Zachary. :)

Using app

Almost 6 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 7, 2021

Customer support has been responsive and helpful, they have been quick to assist and work to resolve issues.

Using app

About 4 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Sept. 7, 2021

good app with helpful support team, easy to use, support team always helpful and is a lot better than Bold subs

Using app

9 months

Total reviews

8

Average rating

4.8

5 / 5 Share

Feb. 22, 2022

100% recommend this app. The customer service isn't instant, but within a day and always very clear and easy to understand/follow. This has been a huge part of our business.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

April 11, 2025

Ola provided great customer service! They were very helpful with sharing step-by-step how-to's that were informative and easy to understand. Thanks Ola!

Using app

Over 9 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 1, 2021

I enjoy using recharge to easily adjust our company's customers plans. It is very smooth and simple to use. Milos, and the support team are always quick to remedy any issues.

Store

OneSkin

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 31, 2021

I asked for help regarding an english word I was technically unable to translate. Nigel was very helpful!

Store

Anatae

Using app

4 months

Total reviews

6

Average rating

5.0