Recharge Subscriptions

May 7, 2021

Recharge is amazing and it is so easy to use! The customer service is also top notch! When I've had an issue and need their help they respond so quickly with a solution! Matt J. was a huge help to me and even sent a video showing exactly what the issue was and how to fix it!

May 7, 2021

Excellent App. Snezana was especially helpful and knowledgeable. The communication was straightforward & fast. 5 Stars

May 6, 2021

App was really easy to set up and integrate with our store. I'm currently using the free plan but it's working well out of the gate. We've had a few subscriptions processed already and it's a seamless experience. That said, as an FYI we've run into 2 issues because of our unique store setup: 1) No ability to have the subscription purchase price reflect different currencies (our site uses a currency selector). Subscription are priced based off of the main currency. ReCharge says the only way to avoid this issue is to have duplicate sites showing different currencies. 2) For our products we have a dropdown where the customer can choose to buy 1 or 2 of the same item. When a customer buys 2, there's a 10% discount. For our subscription we offer a 15% discount. When a customer selects to buy 2 items, the 2-item subscription cost is discounted off of the already discounted 2 items cost, so effectively there's a double discount. Wish it could be discounted off of a regular price or we could disable subscription option for the 2-item purchase.

May 6, 2021

This app is great! We love all the functionality it gives us. From special flows and integrations to mail integration. Works great. Our CX rep Gordon C. is money. So much knowledge about shopify, and how to make our store the best experience for our customers!!

May 6, 2021

We've been using this app for 2 years and works great for our subscriptions. Easy integrations with shopify and other platforms. Great customer service! Very prompt and happy to help with any issues/questions.

May 6, 2021

The few times I've needed it their Customer service and Technical support team is always timely and helpful.

May 6, 2021

I've been using Recharge for a few years. They are always improving their backend and are quick to reply with customer service.

May 5, 2021

Outstanding customer support. I write their customer support constantly and always hear back rather quickly. I am so grateful that Recharge has a large team of well educated customer support reps!

May 5, 2021

We migrated our subscription business to ReCharge and it's helped us offer new features that help drive LTV like one-time addons, retention strategies, and quick actions via SMS.

June 15, 2021

Thank you to Matt J who was able to help us same day! Gives us lots of peace of mind knowing we can reach out and right away hear back. Thank you!

May 5, 2021

This app works great to run our subscription boxes. And they provide amazing customer service! Would highly recommend!

May 5, 2021

This has worked a dream until an issue came up with regards to a change shopify made. Alicia got back to me within mins and go the issue resolved. Great service.

May 4, 2021

ReCharge is great. What's even better is their customer support when you run into an issue. Isidora had a solution for every problem I brought to her. If there wasn't a solution, she forwarded it on as a suggestion to the product team. Definitely appreciate the level of support for an integrated app like ReCharge.

June 2, 2021

*Edit -Ranson helped us get this working so I edited my review. We cant even get a response for their support staff to get us up and running. Very Unprofessional. I hope this doesn't happen to anyone else.

May 4, 2021

Diana and Clay helped us a lot with the adjustements for the new webiste. Prompt service and fast communication. Super

May 3, 2021

Very grateful for the prompt responses and willingness to help continually update our quarterly subscriptions! Loving this app!!

April 29, 2021

The app is very useful and easy to navigate. We have tried other applications but this worked the best (:

Sept. 9, 2021

On one occasion Owais has provided me with useful guidance. Another time, Damien has been of great help and has even made a video to show me on to perform a certain activity step by step. I appreciate their support staff.

April 29, 2021

Patrick did a great job by quickly helping us resolve the problem we experienced. We appreciate his efficiency and professionalism. Thank you!

April 29, 2021

I've been using this app for years and find that it runs with perfection. In all these years, I just had to contact customer support for the first time when a theme update wiped out critical code. The customer service representative, Dalia, was amazing! Dalia is a wizard who was meticulous in troubleshooting and communication was outstanding. All of my anxiety was fully eased thanks to Dalia's expert handling and care.