Recharge Subscriptions App

Sept. 20, 2024

We have been using ReCharge since 2020 and are impressed with the improvements made over that time. Our interaction with the support team is rare since the app runs pretty well, but when we need extra help we always reach out to Nick at e-shop Genius to take care of any custom tweaks. He is always responsive and takes care of anything we need. Cheers!

Aug. 30, 2021

Recharge works very well as a subscription service. We've used it for years. There was a slight issue when I switched my payment processor, I contacted Recharge and Alex G resolved the issue immediately with expert skill.

Aug. 26, 2021

The overall app experience is pretty straightforward and easy to use. I do wish there were more robust analytics functionalities but I believe the team is working on that. In terms of service, Gordon has been great in being proactive on how to get our store up and running. We are anxiously waiting for recharge sms for non Shopify Plus stores!

Aug. 26, 2021

Support is very helpful! They helped me do some testing when our customers were having trouble managing their subscriptions and provided good recommendations.

Aug. 6, 2025

These guys always provide great support. Juan C, & Yajaira was particularly helpful with a recent issue, which he solved quickly.

Oct. 13, 2025

Jake was great at helping me with the subscription contract update so I could resolve the customer's issue.

Aug. 24, 2021

Meredith M. was of great assistance in resolving the issue I was having with receiving exports from Recharge. Communication was clear and fast. Thanks again Meredith!

Aug. 24, 2021

The customer service were brilliant at helping me resolve a customer error on account problem. Mary was efficient and very helpful.,

Aug. 23, 2021

Very useful app, the support was great they helped me on everything that I needed to take advantage of the app features.

Aug. 23, 2021

Customer service is amazing! Shoutout to Nikola for going the extra distance to get my subscriptions up and running.

Aug. 21, 2021

This app has been a great addition to our customer's shopping experience. I would definitely recommend it.

Aug. 20, 2021

Recharge has been great. Really good communication and support from the team and an excellent product that does the job. I recommend!

Aug. 20, 2021

Very good app, works well, if there is a problem the customer service is friendly and very helpful. Easy to implement

Aug. 19, 2021

Amazing app for managing subscriptions! Best support team on Shopify app store, they helped me with every request I had!

Aug. 16, 2021

Gets the job done! Support has done great in resolving my own user errors. We love being able to offer subscription products.

Aug. 16, 2021

Bekah did a fantastic job helping me install ReCharge on my site. She went above and beyond to do a full installation, which made things much, much easier for me. Communication was fluid. Very impressed with her support. I look forward to getting started with subscriptions!

Aug. 16, 2021

Really easy to use. On struggling a little on setup I contacted support via email and they input the code for me within 10 minutes. Fantastic fast service.

Aug. 14, 2021

I was shocked but grateful that there was someone there to answer my questions and help troubleshoot issues with my shop on the weekend and late night. My issues were resolved and concerns addressed. I really appreciate this help with dealing with my subscriptions.

Aug. 13, 2021

I'm yet to go live with my Recharge subscription, but I have been working with it for the last month to get things set-up in the back end. My use case is a little more complex than most, as I am selling a digital product on a monthly basis. I have used Recharge and Klaviyo to set this all up and am really happy with how it's working. The integration with the 2 apps was smooth and the team at Recharge have been fantastic during this set-up process. I have reached out a number of times for very specific things I needed help with and the responses have always been great and very helpful - and also very quick. I now have my subscription set up exactly how I wanted and feel confident that when I launch everything should work well.

Aug. 13, 2021

ReCharge does exactly what we need it to do and the customer service reps are super responsive and professional.