All reviews

Rating Breakdown

  • 5
    88% (1,846 ratings)
  • 4
    5% (107 ratings)
  • 3
    1% (18 ratings)
  • 2
    1% (16 ratings)
  • 1
    6% (116 ratings)

Reviews with Text

  • 90% (1,903)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 18, 2021

crystal was extremely helpful. She helped resolved my issue and was very quick in coming back to me.

Store

Bazoo

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 17, 2021

We really enjoy using Recharge to run our subscription service. The customer support is always top notch and makes life much less stressful then it could be otherwise.

Using app

Almost 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 17, 2021

Responsive and helpful. Provided additional information and resources why issue is happening. Thank you!

Store

Maev

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 17, 2021

Usamos Recharge para servicio de suscripción a nuestra tienda de té. Es muy fácil de instalar y de configurar. Y el servicio de soporte es muy rápido y muy bueno

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2021

I switched from another website platform where the recurring order system was really not working well. Recharge has been a breath of fresh air. The cost is very reasonable even for low volume shops like mine, while still offering great customer service when help is needed. I was able to import my current subscribers to my Shopify site easily, and customers have a lot of tools available to them. Recharge also can read line item properties generated by variant apps, which is something that other apps are missing. Highly recommend!

Using app

About 1 month

Total reviews

11

Average rating

4.6

5 / 5 Share

Nov. 16, 2021

We use the Recharge app all the time and it is very convenient to use. It has all the information I need to assist customers.

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 16, 2021

I appreciate Recharge's simple workflow and stellar client support. The UI is very friendly and can be learned quickly. Their technical support crew is always on the ball. A+++++ They constantly follow up and keep us up to date on all technical issues, as well as offer real-time strategic solutions.

Using app

Over 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2021

This app has really helped us provide a great subscription service for our customers and would highly recommend it. Great service!

Store

Rviita

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 16, 2021

Recharge was able to get back to me regarding my inquiry in less than 24 hours and explained to me the issues so we don't meet them again. Great customer service.

Using app

Over 4 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 15, 2021

The app is not the most intuitive and a bit tricky to set up... BUT it definitely works, and it works great. Thanks especially to the excellent customer service team.

Using app

Over 6 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 15, 2021

So far so good with Recharge. Customer service is great. They respond to support tickets quickly and are always helpful.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 27, 2025

Customer support answers fast! And answer is complete and straightforward. Thank you!!

Using app

About 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2021

Fantastic app that works exactly as it should. Customer support is always there to help with any issues. Very pleased and happy with the service.

Using app

Over 2 years

Total reviews

12

Average rating

5.0

5 / 5 Share

Nov. 11, 2021

I received great and friendly customer support from Meredith. I really appreciated her quick response to my issue. She was very patient as we worked together on answering my problem. Thank you!

Store

Braini

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2021

This app is great for my subscription business and I have been using it for a number of years, but what I really love about it is the helpfulness of the support team, they respond quickly and help me fix any issues I have and also give me links to tutorials to read so I can make even better use of the app. They are also regularly updating the app to make an even better customer experience for both myself as a business and also my customers.

Using app

Over 6 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 10, 2021

The support member answered my question and implemented the solution. He even went beyond what I was anticipating. I only needed to communicate one time to get a resolution.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2023

Juan answered my concern in a timely manner and have everything solved immediately with information on what went wrong. Thanks a lot!

Using app

Over 4 years

Total reviews

10

Average rating

5.0

5 / 5 Share

Nov. 9, 2021

Customer support is amazing! Thank you so much for all of the help and support and for your fast response!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2021

Amazing app with unlimited possibilities, customer support is unparalleled and I couldn't ask for more. Thanks again

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 26, 2023

Thank you Nena for helping me figure out what's wrong on the customer's email address - why we're unable to update it in reCharge!

Using app

About 8 years

Total reviews

4

Average rating

5.0