Recharge Subscriptions App

Nov. 6, 2021

I had a question about pausing payments, as we're launching our subscriptions prior to actually fulfilling them. Gabriel on the customer service team was incredibly helpful in giving me work around options.

Nov. 5, 2021

Bryan Nguyen was extremely helpful with navigating through this app. He was able to solve my issues and explain to me in detail what was happening and how to solve it. Thank you again!

Nov. 4, 2021

Generally the app is a reliable solution for subscriptions via Shopify. When I hit trouble, the support team is very helpful. Patrick especially has been communicative, personal and proactive in his service.

Nov. 4, 2021

Just starting using the app - so easy to install, great support from the Recharge team, especially for a non coder!

Nov. 4, 2021

Great customer service. Means the world in this day and age. It's a little pricy but we have been getting good traction with repeat customers. We'll definitely continue to expand upon it.

Nov. 4, 2021

Bekah with customer support was great! They took the time to provide a clear response and they even went out of their way to make a nice little video to show me how to access our exports! 10/10 great job! Recharge is a great app!

Nov. 3, 2021

Very happy with the support we received from the Recharge team. Quick to respond, solution oriented and kind.

Nov. 2, 2021

Great customer service as always, including swift response from Alex to address a particular issue we were experiencing.

Nov. 1, 2021

Matt J was fantastic and super thorough. In the past I've received subpar support from ReCharge but Matt was great and super quick to respond.

Oct. 29, 2021

We are in the process of implementing Recharge into our store and their support team has been an absolute delight to work with!

Oct. 26, 2021

This app is excellent for subscriptions, enough flexibility to accommodate all our customers' demands

Oct. 25, 2021

This app is a key part of our business. The support team is always there to help us through any issues. We appreciate the quick service. 5 stars!

Oct. 23, 2021

Thanks to Alex G for her developer assistance in integration between Recharge and our Shopify store.

Oct. 22, 2021

We had a bug affecting our ability to create refunds in recharge. Breanna assisted with the customer and provided all the steps to identify and fix the bug. She was quick, knowledgable, friendly, helpful & appreciated!

Nov. 3, 2025

Some of the history information is misleading for agents to follow. One of our agents is unable to retry charges or refund customers and an investigation is ongoing with developers

Oct. 20, 2021

Milica was incredibly helpful in solving a customer issue. The app itself has been great, but the customer service was even better! Thanks so much, Milica, your help was greatly appreciated :)

Oct. 20, 2021

Wonderful customer service! Not only was my issue resolved, but it was done so in a very expedient manner. Thank you for the excellence!

Oct. 20, 2021

Best tech support I've ever experienced. They're remarkable. Our business has grown with Recharge and we look forward to using them for a long time.

Oct. 19, 2021

Bryan has been absolutely amazing to deal with while helping me set up Recharge for my business. The app is hands down the best of the market.

Oct. 19, 2021

We just launched Recharge on our store and it was not easy because of our ERP system. We had to tweak the migration plan due to this but Vinse Ridecour has helped us so much and the launch was successful. He was very responsive, knowledgeable, and we're very happy he was our launch engineer! He responded to our emails no matter what time of the day, even on his vacation. Thank you so much! It was the best support experience!