Recharge Subscriptions

April 10, 2021

Such a perfect experience, the app is great and almost covers all our complicated needs, but what is even better the team, from Sean, Alona to Christophe, they are super helpful and at one point you will feel they are part of your team, literally got answers in 5 mins in a Saturday night, for me Customer service and support is the most important element in any app

April 10, 2021

Good app. Maybe a bit pricey when you are just starting out with no subscriptions, but seems to do a lot for the price with excellent support, so far. Only thing I would like to see is being able to set a custom start / renew date on certain products. You can do it manually once a customer has subscribed. So far is has been very easy to use and setting it up on the site couldn't be easier. Support helped make a few changes to the help pop-up, which I don't understand why more stores don't do. See it in action on our men's boxer shorts at www.halcyonblue.com

April 9, 2021

I am writing here today not only because recharge has been a great app for us, but it is amazing because of the customer support team, especially Paola and Jairus! Both of them have been an amazing help and really have made al our hardships with our subscriptions seamless. Thank you!!!

April 9, 2021

This app is a must have for any shopify store. Their customer support is helpful and prompt. Dalia F saved the day!

April 8, 2021

Hi there folks at ReCharge! I'm writing to you today because of Denis R., who is just the freakin' best. Denis answered my question (which was all I expected), but then gave me ways to investigate the issue and avoid it in the future. He went above and beyond and was so helpful. As a customer support person myself, I love having positive conversations and dang. Denis. Dude. You're so positive it's contagious. Please give Denis one of those giant cookies that's like the size of a pizza. Maybe even bigger than that? Break a world record, because Denis deserves it. As Jean Luc Picard said, "make it so."

April 8, 2021

The support team is awesome! They respond immediately and helped me above and beyond! The app is seamless and user friendly too.

April 8, 2021

Recharge continues to improve each year, adding new features and capabilities. Can't wait for the day it can fully integrate with Shopify checkout API, I am sure it will come eventually. Their support is top notch

Oct. 24, 2021

Patrick helped me understand how gift cards can and cannot be used with my subscription products. Thank you!

April 8, 2021

Extremely helpful during the onboarding process. Looking forward to working with ReCharge and offering our customers a super easy experience when they sign up for our subscriptions.

April 7, 2021

ReCharge has been pivotal in offering our customers customizable subscription options. They are easy to work with, quick to respond (we utilize an upgraded option for quicker reply time), and offer a very intuitive software.

April 6, 2021

Great and fast customer service, I had trouble with the code they were able to resolve it. so far so good.

April 6, 2021

App is great! Easy to use and great customer service. Would recommend for anyone looking to add subscription capabilities to their store.

April 5, 2021

App is simple to use and runs well. Had one issue which was my fault but support stepped in and had things back running within 24 hours. Amazing support.

April 5, 2021

We use this app for coffee subscription services. It is typically very user friendly, and when we are not able to figure something out, Recharge has an amazing team of customer support reps who are quick to assist. Thank you Katrina - we really appreciate it!

Nov. 13, 2021

Great service as always and they are super speedy to action requests. Thanks team! I am always requesting bulk updates and they work super quickly and are great at managing expectations

April 3, 2021

ReCharge allows us to offer subscriptions, which is a large part of our revenue. Support is top notch.

June 16, 2021

We initially had issues with the app and our ability to view customer information within shopify. I am happy to report that ReCharge DID fix the issue and we are now able to do all of the functions through shopify as promised. This app is very user friendly for the end user and places automatic subscription orders while sending customers a notification with time to allow them to increase, reduce, swap, cancel, or update before each order is placed. It also allows us to adjust the order for the customer as they sometimes request. I've gone from frustrated to impressed. I thank ReCharge for working out a fix and for sticking with it. This review update is my thanks for their hard work and for making it happen.

April 2, 2021

I've been using ReCharge for my subscription orders for a bit now. Simple to set up and good customer service when I run into questions or issues. I definitely recommend!

April 2, 2021

Denis R. helped us to fix my issue. Great customer service. Thank you so much for this assistance :) .

Jan. 31, 2022

This isn't my first time working with Recharge and it won't be my last. Recharge found the sweet spot of people + process. The team is incredible and beyond supportive. S/O to Ben M, Jaden W, & the wonderful Christian!!!! (Christian is truly the support rep of my dreams, so helpful! Everyone really cares about the tool and pushing towards improvements/reviews. I could not recommend more!