All reviews

Rating Breakdown

  • 5
    85% (1,626 ratings)
  • 4
    6% (114 ratings)
  • 3
    1% (19 ratings)
  • 2
    1% (21 ratings)
  • 1
    6% (110 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 3, 2024

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the five star review! - Ty Bailey | VP of Services

5 / 5 Share

July 3, 2024

They are great to work with, we have been with them probably since the beginning of time (2017) and we have no plans of moving away from them! Best in the business and always very helpful!

Store

Ellie

Using app

Over 7 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for the five star review - and for your partnership through the years! - Ty Bailey | VP of Services

5 / 5 Share

July 3, 2024

Ola helped me so much but resolving my technical problems in a very quick manner. I appreciate the assistance!

Using app

About 4 years

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your review! - Ty Bailey | VP of Services

5 / 5 Share

June 30, 2024

Costumer support is top-notch!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the shout out to our hardworking support team! - Ty Bailey | VP of Services

5 / 5 Share

June 28, 2024

Kiki was awesome! Very thorough and friendly!

Using app

About 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review! - Ty Bailey | VP of Services

5 / 5 Share

June 26, 2024

Jenalyn got my problem solved really quickly — super glad to have switched over to ReCharge. My subscriptions are so much easier to manage now.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your five star review - and the shout out to Jenalyn! - Ty Bailey | VP of Services

5 / 5 Share

June 27, 2024

I have a great experience with Recharge. Despite a short timeframe for our launch, Vinse Ridenour and the team responded to my questions very quickly. Highly recommended!

Store

KIIMA

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate you sharing your experience! - Ty Bailey | VP of Services

5 / 5 Share

June 25, 2024

Bryan Nguyen was amazing! Super helpful and was able to help every step of the way!! So happy that I chose Recharge!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review - and the shout out to Bryan! - Ty Bailey | VP of Services

5 / 5 Share

June 25, 2024

Customer Support was excellent and we are a new client of recharge. My direct contact was Mallory C at recharge and she was professional, helpful, courteous and fast. Having spent time with other support services from other companies, Mallory's customer care really stood out. She addressed the situation expertly and quickly and kept me constantly updated on the progress of my ticket. Mallory also flawlessly reported back to me in a timely fashion on specific developments as she promised. Promises made were promises kept. I am completely satisfied (and impressed) by the service I received and I give my highest commendation to Mallory.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave a review - and for the fantastic shout out to Mallory! - Ty Bailey | VP of Services

5 / 5 Share

June 25, 2024

So far very very happy with Recharge. Not only with the app itself, the functionality and how clean and simple everything is but mainly with the help and support I received from their team, mainly Vinse Ridenour who was there helping us get set up and launched every step of the way. There was never a question or issue that was not addressed and solved immediately. Very excited to see what recharge does for out business.

Store

Riti

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review! - Ty Bailey | VP of Services

5 / 5 Share

June 24, 2024

Recharge support is fantastic. We were will a smaller subscription management company prior and it might be days before we heard back from them. Recharge does a great job at prioritizing support tickets and replying promptly, even to low level issues.

Using app

5 months

Total reviews

6

Average rating

4.8

Developer Reply

We appreciate your feedback! - Ty Bailey | VP of Services

5 / 5 Share

June 24, 2024

their customer service team (namely Kiki) went outside of their scope to provide assistance for our website. truly appreciative!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the shout out to the Support crew - especially Kiki! - Ty Bailey | VP of Services

5 / 5 Share

June 24, 2024

Great bot (which is rare). Turned over to quality customer support quickly. Very satisfied with the experience.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate the five star review! - Ty Bailey | VP of Services

5 / 5 Share

June 20, 2024

Using app

About 4 years

Total reviews

5

Average rating

5.0

Developer Reply

We appreciate the five star review! - Ty Bailey | VP of Services

5 / 5 Share

June 17, 2024

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the five star review! - Ty Bailey | VP of Services

5 / 5 Share

June 17, 2024

Great support from Juan C. with great explanations. Quick replies and very good advice on the technical part. I totally recommend :)

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the five star review - and the shout out to Juan! - Ty Bailey | VP of Services

5 / 5 Share

June 16, 2024

Great app and super helpful team! Would recommend.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your kind words and review. - Ty Bailey | VP of Services

5 / 5 Share

June 16, 2024

Issue resolved with customer support.

Store

SOFLETE

Using app

Over 7 years

Total reviews

7

Average rating

4.7

Developer Reply

Thank you for taking the time to leave a review! - Ty Bailey | VP of Services

5 / 5 Share

June 12, 2024

I do not want to give this app the 5 stars as I was really frustrated with the very messy conversion process that was forced on me by Recharge and Shopify. However, the 5 stars are solely for Nick, from the e-shop Genius, (as I don’t know where else to leave the review) who really saved this project for me. We had custom code that changed the way my site functioned and Nick was very considerate in understanding all the frustrations and was very helpful in providing specific guidance in order to get to solutions. He even got on a call with me to take time to understand the issues. Working him with was very easy, and I will without a doubt work with him again for other tasks. The new pricing of the app does not justify the service imo esp for my small business, but I have no choice and they know it. However, Nick has helped me work through the errors and has been a lifesaver!

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave your feedback. - Ty Bailey | VP of Services

5 / 5 Share

June 11, 2024

I've been using the Recharge Subscriptions app for our business, and it has been an absolute game-changer. The seamless integration with Shopify and the intuitive user interface make managing subscriptions incredibly easy. The app's robust features allow me to customize subscription plans, automate recurring payments, and provide a top-notch experience for my customers. The support team is exceptional, always quick to respond and resolve any issues. Thanks to Recharge, my business has seen a significant increase in customer retention and satisfaction. I highly recommend this app to anyone looking to streamline their subscription management process!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review! - Ty Bailey | VP of Services