All reviews

Rating Breakdown

  • 5
    85% (1,600 ratings)
  • 4
    6% (113 ratings)
  • 3
    1% (19 ratings)
  • 2
    1% (21 ratings)
  • 1
    6% (108 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 31, 2022

This isn't my first time working with Recharge and it won't be my last. Recharge found the sweet spot of people + process. The team is incredible and beyond supportive. S/O to Ben M, Jaden W, & the wonderful Christian!!!! (Christian is truly the support rep of my dreams, so helpful! Everyone really cares about the tool and pushing towards improvements/reviews. I could not recommend more!

Using app

Over 5 years

Total reviews

10

Average rating

5.0

5 / 5 Share

April 1, 2021

I thought adding a subscription service to our store would be difficult, but a friend recommended ReCharge and it was incredibly easy to set up. An online subscription model was installed and published on the site in less than 5 minutes, and I'm not even good at computers! The backend is simple, too, and I love that I don't have to keep up with the maintenance of subscriptions anymore.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

March 31, 2021

Great support from Jessie M! And I love how this app allows me to automate subscriptions and reorders from customers.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2021

Customer service on point. Very responsive and helpful. Assistance was provided quickly and accurately.

Store

Kepel

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 30, 2021

Love the app, since i found out about them our company has been collecting more payments and a more effective client retention. Had to cancel my technical support subscription because there is never really a problem with this app! so great! 6 starts recommended if I could...

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2021

The team at ReCharge made transferring over our subscriptions services a breeze! The app itself is very user-friendly and customizable.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 29, 2021

I have loved having Recharge for my subscription business. I started as a brand new business and it has been very user friendly. When I have contacted them for help they have been very eager to help with any question I have had.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2021

Great App and great support. We use Recharge in 5 Shopify Stores and it works fine. Also the support is very friendly!!!

Store

JARMINO

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 28, 2021

5 Stars are purely base on excellent customer service as we are new to the app. Had a few minor issues getting started with ReCharge, but Chris Grube with the Support team was really great in getting things resolved in a timely manner. We are and up and running now. Thanks Chris!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 26, 2021

We've been with Recharge for over 5 years now since the very beginning when I was a solo bootstrapped founder packing boxes in my living room in NYC. I 100% honestly believe that Bokksu would not have grown to where we are today if it wasn't for the superior subscription billing technology of Recharge, the caring responsiveness of their support team, and the innovative and merchant-first mindset of their entire leadership team. If you're looking for a true partner in growing your subscription box business, there is literally no other vendor app I would recommend besides Recharge.

Store

Bokksu

Using app

About 5 years

Total reviews

17

Average rating

4.7

5 / 5 Share

March 26, 2021

Have been using Recharge for a while and have been very happy; lots of good features and functionality, easy to navigate and make changes. Customer service has been really great and responsive as well.

Store

Reel

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 25, 2021

ReCharge is excellent! We have been using ReCharge for almost 4 years now to handle our subscription service. They have a ton of features and integrations and they are constantly building out more. Support is also excellent - fast response, effective solutions, and often times they go the extra mile to implement a solution. I'd definitely recommend them to anyone who wants to offer subscriptions to their customers!

Store

Hamama

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 9, 2023

Amber & the Recharge team were very quick and efficient to correct a problem we were having to reactivate subscriptions. They communicated with me quickly and efficiently to get the problem corrected.

Using app

Over 3 years

Total reviews

4

Average rating

4.8

5 / 5 Share

March 22, 2021

I have utilized ReCharge at two different companies now, both with major success. The software itself is simple, straightforward, and able to really open up a major revenue channel if utilized and executed properly. My only suggestion would be to add more customization options for customers and on the backend for developers. For example - we have a minimum 90-day commitment which works well for us, but the only way to prevent a customer from stretching out a 90-day commitment to a much longer period is to not offer the ability for them to edit at all and email our team. It would be great if you could add commitment terms that unlock customization abilities for subscribers automatically.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 20, 2021

The best subscription app out there. Easy to use, install and set up. Customer service has been excellent. Would recommend.

Store

SoM

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 19, 2021

Fantastic app and support team, best subscriptions on the market, looking forward to continued success

Store

Amino

Using app

About 1 year

Total reviews

10

Average rating

4.2

5 / 5 Share

March 18, 2021

I’m switching from another subscription app and so far the support is great. Quick answers and helpful. I pay extra for it but totally worth it when you need an app that works!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 16, 2021

I don’t think there are much subscription app on the store but for me, this has been one of the easiest subscription app to use. Everything is integrated and easy to use. Plus the customer service will answer any questions you have promptly.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 15, 2021

Excellent app and support. Highly recommend to use in your store and initiate subscription products to increase your LTV.

Using app

8 months

Total reviews

5

Average rating

3.8

5 / 5 Share

March 14, 2021

Alicia J. with ReCharge was so helpful! She replied to me over the weekend, when I didn't expect to hear back until Monday. Not only did she quickly help me out, she confirmed everything was working on Sunday morning! Before I even logged into my laptop, she had proactively checked my account to make sure the changes were made effective. I love ReCharge and have had nothing but success using this application! 12/10 would recommend.

Using app

Over 1 year

Total reviews

3

Average rating

5.0