Recharge Subscriptions App
Smarter subscriptions powering your growth & retention
Rating
4.8
feedback
2,103
chart
#2,139
All reviews
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Oct. 19, 2021
Recharge has a great support team. When we had an outage on our site, I submitted a support request late in the evening, and they had already fixed it before I even woke up!
Oct. 18, 2021
One of the best apps on Shopify! they have great and quick support all the time. Very easy and intuitive to work with, must have for subscriptions.
Oct. 18, 2021
We changed our subscription model and saw good results in terms of engagement. Fast and responsive support and knowledgeable onboarding team.
Oct. 15, 2021
Very quick and easy to access the support team at Recharge. The staff are always helpful and patient. Thanks Nikola!!
Oct. 15, 2021
Great onboarding support from our representative. Had hiccups getting the program transferred over but were able to get things figured out with support and program is running well. Cheers.
Oct. 15, 2021
Dora was super helpful and patient in guiding us through the series of irregular situations- the great technical support and lovely conversation she provided gave us so much reassurance and hope in keep building our subscription community!
Oct. 14, 2021
Support is always helpful and very responsive. I needed a fix for a shipping issue and voila, they have a new feature for it that I wasn't even aware of. Problem solved within a day!
Oct. 14, 2021
Fantastic customer support from the folks at Recharge! It is rare that we need to ask for help as the app is very intuitive, but when we have needed it they have been great to work with.
Oct. 14, 2021
Meredith from customer service replied very quickly and was most helpful for our question. Our question was resolved quickly. Thanks!
Oct. 13, 2021
Recharge has helped our business seamlessly implement subscription options directly into our preexisting shopify website/store. The customer service team is very quick and helpful with every step of the process. - Nutrasumma Inc.
Oct. 13, 2021
Juan C was very helpful this morning, he helped me fix some issues I was having very quickly and he was very nice!
Oct. 13, 2021
Great app, FANTASTIC support - beats the competition hands-down. Imported all our info from Bold, even the stripe customer info!
Oct. 13, 2021
Joey with customer support helped me quickly and accurately through Ticket ID: 642415. Great work - thank you!
Oct. 13, 2021
I really love using recharge, they make things simple for both the merchants and subscribers. I feel like the recharge team really wants the best for our company and to help us succeed.
Nov. 22, 2024
The agent (Joey, I believe) was super quick and immediately provided a solution. Thank you!!!!!!!!!!
April 1, 2022
Recharge Subscription app helps our company to manage the subscription orders easily and effectively.
Oct. 8, 2021
Matt was brilliant in offering support on an urgent issue that we've encountered for the first time and couldn't wrap our heads around! A good learning experience that sometimes you should leave the expert work to the (ReCharge) experts. We've had a great customer experience so far and I always recommend ReCharge whenever I'm asked about our subscription management side of the business.
Oct. 8, 2021
Amazing customer experience. Wish there was more customization with email notifications and not plain HTML.
Dec. 19, 2021
Totally does what we need it to. Over the years we're better at working in the backend and they've made it easier to operate. My most recent support from Vuk and Milica was great!