Recharge Subscriptions App
Smarter subscriptions powering your growth & retention
Rating
4.8
feedback
2,103
chart
#2,139
All reviews
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Oct. 7, 2021
Great customer service! Quick to respond and assist with the syncing issue I was having despite the fact that our usual Shopify manager was out of the office.
Oct. 7, 2021
Rafael A. did a great job of assisting me with my issue. Not only did he help me to figure out the problem he checked back in a few days later to make sure everything was taken care of. Great customer services
Oct. 7, 2021
My questions always get answered quickly and Shayaan is lovely to deal with and always helps out when I need assistance.
Oct. 5, 2021
WOW! ReCharge is everything and more. You need this app if you have a subscription. Legit, their customer service is always responsive within 24 hours and they even helped me resolve an issue with a brand new Shopify theme that wasn't allowing me to connect any of the back end stuff after countless hours of trying. They rock, esp. Eduardo Mallmann who helped me resolve my Shopify theme! Please pick them and download this app for your subs.
Oct. 4, 2021
Knowledgeable, fast and friendly support. Julmar sent all the information I needed, plus the tools to make it easier.
Oct. 2, 2021
This is a seriously powerful app and we've been using it for a few years now. Customers are generally able to manage their own subscriptions without needing any help. Customer service is also top notch, friendly and professional. Rachel has helped answer some question I had about the new Shopify checkout integration plans. Recommended.
Oct. 1, 2021
I emailed for support on a shipping charge issue. The support team resolved the issue quickly. I find that each time I email for support I get an response quickly. The support team is very good with getting issues resolved due to a high knowledge of the Recharge program. I am very satisfied with the support team.
Oct. 1, 2021
Best in class subscription app for Shopify. Really good customer service, Milena was amazing I figured my issue so quickly
April 14, 2022
Recharge has a been a great app for our store. Support is always super responsive and helpful. Specifically in this last case, Vuk in support got right back to me regarding updating a customer's payment method and removing an old payment method. Thanks Vuk!
Sept. 28, 2021
Recharge handles all of our subscriptions. It is a great way to manage customers and orders. The only problem we have is logging in from Shopify. It takes forever to load.
Sept. 28, 2021
Dora was fast and efficient. She determined that our account had been put on hold from a past-due invoice (a customer service nightmare), which stalled subscription processing. She instructed me on how to fix the issue, and within minutes, the account was active again.
Sept. 28, 2021
Many thanks to Alex G. I had a problem with taxation in the app that I could not solve. Alex responded quickly to my emails, she was clear, she was friendly and helpful and she gave me confidence that my problem could be resolved when I was worried. She then worked quickly to resolve the issue. An excellent service, many thanks Alex.
Sept. 28, 2021
Went to the support with an issue, after a few messages I was able to understand perfectly what I had to do to sort the issue
Sept. 27, 2021
Thanks Meredith, Mary and Alicia J, for the help from the ReCharge team. The support has been fast and very helpful.
Sept. 27, 2021
Owais in customer support was incredibly helpful in assisting with our issues - a customer wasn't showing up in the portal and we received very prompt assistance to close out the issue! Very pleased, thanks Owais!
Sept. 27, 2021
Very good customer service - Meredith M. was a great help with resolving an issue I was having. Really appreciate it!
Oct. 26, 2021
The app has been a revelation since we moved over from Recharge but the Customer Service has been another level altogether. Recenlty, Meredith blew us away with the dedication he showed in helping me solve an issue and I will be for ever grateful. Keep on doing what you are doing #rechargewins
Sept. 24, 2021
This app was easy to install, the team was amazing in helping to get our migration right, and the subscriptions implemented. Clear, concise directions. Damien even made me a video to walk me through what I needed to do step by step!
Sept. 24, 2021
Excellent support and the platform works well for subscriptions. The only downside right now is that they do not support a multi-currency shopify store.