Recharge Subscriptions App
All reviews
This app is easy to use, and really helps with customer retention. I like the analytics tools and the customer service is top-notch - so fast and responsive. Highly recommend Recharge for subscriptions if you run a product business.
Great app, great customer service. Took me about 1 hour in total to setup everything, add products, and then test. Got into some trouble but customer service (Milutin) helped me right away and solved the issue.
Thanks to Jovana for doing a deep dive into our problem!
The recharge support team was so patient & helpful. Problem solved! Thank you again!!
We moved over to Recharge from a different subscription solution. Overall, good experience from the Sales team to launch. Vinse R., our Launch Engineer, was extremely helpful and upbeat throughout the entire process--and answered ALL our questions (no detail was too small). Due to many time zones involved with our project, he graciously was available at various hours, and ensured we were ready to launch on time.
We are in the process of installing Recharge in the backend of our Shopify theme. Maryam was extremely helpful in answering our questions and providing links for instructional navigation integration. Maryam definitely deserves a 5-Star+ for Customer Service. All the best. Paul
Bryan was super helpful and went above and beyond to respond to my question. Appreciate his help and patience with me!
We've been using this app for over a year and it has helped increase our customer subscriptions and customer retention. Their support team has always been responsive and helpful whenever there were questions or issues with troubleshooting.
Elijah P. was extremely helpful and ensured the integration ran smoothly. We're very impressed with the level of support and customer service so far.
Excellent customer service from Sarah to an existing customer - resolved an email ticket within an hour
I worked with Erika G at Recharge support and she was tremendous. I had multiple issues that she addressed for me in a very timely fashion. Troy Kids Dinosaur of the Month Club
The support team is very helpful in demonstrating how to navigate the app. Joey helped to resolve two concerns I had and was very quick to respond.
5 star for CX. Had a few questions around analytics and reporting discrepancies, and Alex M was very was and very efficient with his support.
Customer Support is superb. They are really helpful with any of our requests. We have been using their service for a long time now
Our Growth Account Manager, Grey, really took the time to dive in and provide us with useful ways to improve our subscription experience and retention rate. Very happy to have such a helpful partner!
I use Recharge to offer my monthly sewing tutorials as a subscription. I am not at all 'techie' but I found this really easy to install and the support whenever I have had a question has been very good - very quick and helpful.
Sean G. was super helpful and fast to provide an answer to the request I submitted. Even if he went to investigate a solution, he made me feel like I could wait a lifetime with his humor and kind messages. So, thank you for making my support experience pleasant.
I love how responsive their Support Team is, especially April. There was never a question she wasn't able to answer very satisfactorily. She helped us fix some issues, as well as provided very helpful advice. ReCharge is a GREAT app that is TRUE to what it says it can do.
Gordon at ReCharge has been very helpful and timely in assisting with questions and any issues we experienced during our subscriber migration and after. We really appreciate his consistent help over the past few months!
Great app, easy to use and works smootlhy. We're growing with a lot of new subscribers through Recharge, really happy to use it!
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