Recharge Subscriptions App
All reviews
Swift and attentive support from the backend team whenever we have questions and run into troubleshooting.
I had an issue with processing a refund for a customer, Joey from ReCharge Support provided a quick response, with multiple ways to fix my issue. He was able to help fix my issue within minutes. Thank you for your help!
Duska is a hero, I am an idiot. My problem is solved and I have learned some new skills, every day's a school day!
Great app and especially great onboarding support by Milena. Recharge is a highly flexible subscription app
I had a couple of glitches today but Adam B. in the support team was super fast in replying and very helpful. I'm up and running again.
We updated our shipping terms and April M was super helpful in updating all of our existing subscriptions. They were faster to respond than expected and we had resolution within an hour or two.
Tigist installed the code in a matter of minutes. Easy as can be. I would recommend this app to anyone.
Breanna W. Recharge Support Engineer - SUPER HELPFUL GAL! She have me the best online help I have ever received.
Had some trouble with customer not being able to update their payment method after switching from Braintree to authorize.net. Jovanah and Nikola jumped in and helped me with it, and in no time I was able to get things going again for my customer! Thanks a lot!
This app is continuously making improvements with the platform and as such the tech support team is able and eager to help. UPDATE: We greatly appreciate the help from Vinse across multiple brands which we have. Without him we would still be spinning our wheels!
I reached out for support on assistance on my Recharge account. It continuously kept giving me an error. Joey responded FAST!. He provided a few suggestions to try. IT FINALLY WORKED!!! I emailed him right away and again, was quick to respond. Thank you for resolving my issue, Joey!
crystal was extremely helpful. She helped resolved my issue and was very quick in coming back to me.
We really enjoy using Recharge to run our subscription service. The customer support is always top notch and makes life much less stressful then it could be otherwise.
Responsive and helpful. Provided additional information and resources why issue is happening. Thank you!
Usamos Recharge para servicio de suscripción a nuestra tienda de té. Es muy fácil de instalar y de configurar. Y el servicio de soporte es muy rápido y muy bueno
I switched from another website platform where the recurring order system was really not working well. Recharge has been a breath of fresh air. The cost is very reasonable even for low volume shops like mine, while still offering great customer service when help is needed. I was able to import my current subscribers to my Shopify site easily, and customers have a lot of tools available to them. Recharge also can read line item properties generated by variant apps, which is something that other apps are missing. Highly recommend!
I appreciate Recharge's simple workflow and stellar client support. The UI is very friendly and can be learned quickly. Their technical support crew is always on the ball. A+++++ They constantly follow up and keep us up to date on all technical issues, as well as offer real-time strategic solutions.
This app has really helped us provide a great subscription service for our customers and would highly recommend it. Great service!
Recharge was able to get back to me regarding my inquiry in less than 24 hours and explained to me the issues so we don't meet them again. Great customer service.
The app is not the most intuitive and a bit tricky to set up... BUT it definitely works, and it works great. Thanks especially to the excellent customer service team.
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