Recharge Subscriptions App

Jan. 12, 2022

Kiki L answered my question quickly and her customer service was 5-Star. Your app is easy to use but I find your Help/Support Center difficult to locate answers in. Your team is great and I usually reach out to them by message directly because I go around in circles trying to get an answer through the Help screen. I have to say, though, the recent update is good as it provides more detailed analytical info.

July 23, 2021

Great use for subscriptions with your Shopify. Great support when needed. Found it super fast and efficient :)

July 23, 2021

Very happy with the customer support received when I had an issue with my shipping options. Highly recommended!

July 22, 2021

Recharge support is fantastic!!!! They were able to help me resolve my issue quickly and satisfactorily.

July 22, 2021

Easy as - amazing customer support too! Takes no time to set up and integrates perfectly with shopify!

July 22, 2021

i needed to know who was purchasing what product within my various subscriptions for work. recharge was able to add in a tool so i could get access to this information. super helpful and quick response time too!

July 21, 2021

The customer service was amazing! They answered all 4 of my questions individually and understood what I was saying the first time!

July 21, 2021

This is a great app, the customer portal was recently updated too and it's awesome. Great customer service. Responses are fast and efficient!

July 20, 2021

Although new to the program and have yet to get subscribers, the customer service has been excellent! Jaxon was very quick to respond to my question and provide the answers and help I needed to make things work more smoothly with my inventory management software. Thanks again, you guys are great!

July 19, 2021

Works great for what we use it for. For the one instance where we had an issue that we could not resolve there support team were happy to help.

July 16, 2021

Renata was great - she helped us with our issues we were having with our pixel to allow our data to sort properly which wasn't their fault at all. Thanks!

July 11, 2025

Seriously a great app, with a great team behind it providing an outstanding service. Highly recommended. We have been using this for over a year now, so this is a review built working with these guys on a number of occasions. Thank you!

Aug. 22, 2025

Recharge is a helpful subscription tool. We have been with them for years and years and cannot imagine another subscription tool. Recently we were helped by Trystan, who was able to provide us with access to their Recharge's new tools like Bundles, which will vastly improve our customer experience. Thanks for the help Trystan! I have also worked with Renata and Jack. We exchanged messages over weeks to thoroughly vet a problem that was being reported by customers, the Recharge team escalated it and had developers take a look, before determining the simple solution to help our customers. Their support is awesome!

July 14, 2021

Tigist was so prompt and helpful today with my support request. She was able to quickly solve my issue - thank you!

July 14, 2021

Customer Service is excellent. App comes the closest of all out there to providing the functionality we require.

July 14, 2021

Hi! I had a great expereince with ReCharge Support team. Tigist assisted me with ReCharge, as my computer was blocking it for some reason. She was very kind and helpful. 10/10!

July 13, 2021

I have been using ReCharge for 4 months now and I am completely satisfied by this app. I have been able to create the subscription plans our business needed, I am still working on the best way to handle gift cards on subscriptions but Gordon has been very helpful and is still helping me finding solutions.

July 13, 2021

The customer service here is awesome! I was having some technical difficulties, and Tigist immediately answered all of my questions with a detailed reply, and even included photos of exactly where I should click to fix the issue. Thanks again for your help, Tigist!

Nov. 24, 2021

Joey, the rep who assisted me on my inquiry was very helpful. Actually, all of the reps who have assisted me and my team have been quite helpful in solving issues varying from tweaks to CSS to troubleshooting any glitches. The App itself is simple but sometimes quite overwhelming with lots of settings and options that we need to explore to get a certain data. That's why having access to customer service is very useful.

July 12, 2021

I love using this app. I switched to Recharge after failing to receive a response after more than a week from my old recurring app. I have never looked back since. They resolve issues fast and keep you updated if it's something that will take a bit longer. I recommend Recharge to anyone with a subscription business.