All reviews

Rating Breakdown

  • 5
    85% (1,600 ratings)
  • 4
    6% (113 ratings)
  • 3
    1% (19 ratings)
  • 2
    1% (21 ratings)
  • 1
    6% (108 ratings)
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5 / 5 Share

June 25, 2021

Excited about the innovation, improvements & growth happening at ReCharge right now! They've allowed us to really customize our subscription experience, and create customers with stellar LTV.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2021

The ReCharge Subscriptions app has been a necessity for our business. The support has been very responsive and extremely helpful. The multitude of integrations and amazing partners such as Rebundle (amazing!) allows us to find solutions for our niche needs!

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 12, 2021

The service was really good, they helped me solve the issue I had with no products showing on the app.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 10, 2021

I've been using ReCharge for the past 4 years on 4 different e-shops, and I'm glad I chose to partner up with them. Not always ideal, the progress they made over the years is good and their customer service 5*. Now I only wish they make the new Shopify Checkout integration available for their 'old' customers soon.

Using app

About 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 20, 2022

ReCharge is very powerful app with brilliant integrations to key platforms like Shopify and Klaviyo. ReCharge support is always extremely helpful and special shout out to Gordon, a brilliant account rep helping me optimize our entire subscription performance.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2021

We have been using this app for more than a year now and are very happy with it. When you need support, provide as much information as you can. The first rep we encountered wasn't as knowledgeable but another rep stepped in and provided a solution.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 9, 2021

I had some problems with their widget, but they fixed them pretty fast. Good customer support and response time.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2021

I've been using Recharge for 6 months now for my subscription coffee business. Once you get the hang of it does everything you'd ever need. The support is exceptional. Nevena always goes above and beyond expectations. If only every app I used was this good!

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 5, 2021

We worked with Duncan Love to implement our app and he was totally amazing. The app itself is far superior to Bold and ultra flexible in complex subscription flows. Highly recommend!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2021

Love Recharge! The customer service is great and it's made offering subscription products on our site so easy.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 4, 2021

I use ReCharge to manage our subscription products and have really enjoyed it! It's very robust and can do quite a bit which is great since so many subscription companies have different needs. Dalia with the support team is awesome! She's always super friendly and really works to give the best support possible.

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

March 4, 2021

Recharge has been great so far, but it's the support from Katarina N that makes it an overall excellent experience for us as a business. She's always quick to respond, has crazy levels of attention to detail and goes the extra mile to resolve any issues we have. Thank you!

Using app

30 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 3, 2021

Makes it effortless to offer subscription to customers and support is very responsive. The new integrated checkout makes the whole offering a lot more sophisticated.

Using app

About 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

March 2, 2021

Support has always been very responsive and helpful. There's some actions such as bulk discount importing that are not yet available to store admins in the app (I think they're working on it). It's always a seamless process but Brad S. from ReCharge Customer Support was especially great in helping with an urgent import request this time around. It was done in less than 24hrs. Overall, great experience working with the support team at Recharge.

Using app

Over 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 2, 2021

Easy to use and excellent customer service! Our recurring business has continued to grow and grow with this app.

Using app

Over 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

March 2, 2021

Still in the setup phase so can't speak for the utility of ReCharge just yet but I'll be danged if they don't have some world class setup support especially from Ranson!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 18, 2022

Quick and friendly support from the team! We got our issue resolved right away. Thank you so much for the help!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 2, 2021

Excellent app and wonderful support. Really happy with it as it makes subscriptions a breeze. We believe this is the best app available for subscriptions

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 1, 2021

I just switched over to a new custom theme and Diana did an awesome job assisting me in the transition! Everything went smoothly and im very thankful for how quickly they were able to assist me!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2021

The back end can be a little clunky for a novice but the support staff are exceptionally helpful and knowledgeable. Chris today was super.

Store

EXALT

Using app

7 months

Total reviews

12

Average rating

5.0