Recharge Subscriptions

Feb. 27, 2021

We've been using Recharge for over 4 years now. It's been a great tool to facilitate recurring customer charges and simplifying our operations. Recently, I had an issue with reconfiguring some items on Recharge App and couldn't figure it out. I submitted a help desk ticket with Customer Support and Dalia was super helpful and friendly in resolving my issue. I like that if I can't figure something out, I have customer support available to guide me through the process.

Nov. 5, 2021

We use Recharge for our e-commerce website. It is pretty smooth, and customers usually figure out how to make changes to their membership on their own. It is very good for subscriptions on your store. Clay helped me with an issue I had because some code was keeping my add to cart button from showing. He was really pleasant, fast and fixed my problem. I would give him 5 stars if I could.

Feb. 26, 2021

Some of the best customer services that is out there, they helped me migrate from another subscription app!

Feb. 26, 2021

ReCharge has been a huge asset for us in scaling our business! Mathew, and Alex and the whole team at Recharge helped us get started and set up on the platform quickly and seamlessly.

Feb. 26, 2021

Recently, I was experiencing some error issues with ReCharge and Julmar was integral in supporting me figure out what was going on. Julmar was patient, friendly and knowledge - delivering to me exceptional support. I'm so very grateful and won't hesitate to reach back out for support again. Thanks Julmar for all your help!

Feb. 25, 2021

ReCharge has worked wonders for us for the past 5 months now. Us being a magazine subscription driven company, it does all the things we need it to. Also the customer support is top notch!

Feb. 25, 2021

Works great with Avalara tax calculations and Shopify. Hoping that the Shopify payments integration is available soon.

April 13, 2021

ReCharge's workflows are incredibly robust -- but VERY sensitive. I was going insane trying to figure it out myself, but Dalia from live chat spent 1.5 hours with me sorting it all out. She was AMAZING. Not a single detail was missed. EVERY STONE WAS TURNED. So polite. So helpful. And yes... we FINALLY cracked the code (thanks to her). If you don't have the chat functionality of ReCharge... it's worth every penny.

Feb. 24, 2021

Spent a significant amount of time searching out the perfect subscription app for us as we plan to scale significantly, and I wanted to make sure I partnered with the right company. ReCharge has exceeded my expectations - the support they give throughout the onboarding experience has been fantastic. It's also a very good app in terms of being able to customize it (significant customizations require a shopify expert, but the fact that almost anything can be done if you want it, is a HUGE plus). Highly recommend so far! Also extra kudos to Duncan and Alona who have supported me throughout the onboarding - they are great!

Feb. 23, 2021

Chris at ReCharge was quick to update our theme for us when we realized it had uninstalled. The product works great we use it for recurring donations as a charity and saves us a ton of time with processing.

Aug. 24, 2022

Gordon always goes above and beyond to get things sorted for us, and we're also getting in touch for one reason or another! Very patience and helpful as always. We're making really good progress with our portal.

Feb. 22, 2021

Great app, easy to use. The support team was really helpful and quick to respond when I needed some help!

Feb. 22, 2021

Great app, works perfectly for our subscription service. Very helpful customer service - even on the standard tarrif.

Feb. 19, 2021

Great app!!! Our experience with support team member Jairus was awesome. He helped us to solve the issues. I highly recommend this app to everyone.

Aug. 25, 2021

Amazing app, it's easy to use, and fairly straightforward. Even a nontech-savvy person can operate. Also has top-notch responsive Customer service.

Feb. 17, 2021

75% of my business comes from weekly recurring subscriptions, all powered by ReCharge! I don't know what I'd do without this plug-in. They have really fast support too. Jessie M just solved my issue within a couple hours. Thank you Jessie and Team ReCharge!

July 15, 2021

My experience with the Customer Success team, Brandon P, was excellent in helping solve our migration questions. Fast support and clear next steps. Thank you ReCharge!

Feb. 17, 2021

Great app and excellent support system! I highly recommend this app for your subscription needs. 5 stars.

Feb. 16, 2021

The team at ReCharge is super helpful and patient. They're always swift to respond and we take a lot of comfort in knowing that their support team is available to help us navigate the app and any new implementations. Sukhman & Jessie M helped us test out a new subscription and ensure a seamless launch. We've relied on the assistance from the customer success team and have been pleased (since 2018) with their level of support and responsiveness.

Feb. 15, 2021

This app is great. Easy to install and add products to. Also when I need something tweaked the support was quick and efficient.