All reviews

Rating Breakdown

  • 5
    88% (1,846 ratings)
  • 4
    5% (107 ratings)
  • 3
    1% (18 ratings)
  • 2
    1% (16 ratings)
  • 1
    6% (116 ratings)

Reviews with Text

  • 90% (1,903)
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5 / 5 Share

Sept. 23, 2021

Very easy to use and setup. Nice platform. Great customer service when I had questions regarding customisation.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 22, 2021

This app makes life easier taking care the subscription in general. My only complaint is that when we have to adjust products prices, we have to run a synchronization, but it doesn't affect the current subscriptions, having to manually update them to the new price. Also, would be a good idea to have an option to send a notification about price increase, when it happens.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 22, 2021

Great customer service from Renata V. Helped me get my store and subscriptions up and running in real-time and I didn't have to wait for an email back.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2021

Easy to use App to set up subscriptions. I had a minor issue regarding my theme and their support was able to fix it quickly and efficiently. I highly recommend this to any shop owner!

Store

Fungies

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 21, 2021

Good app and very responsive customer service that has helped us deal with a lot of issues that naturally arise when offer subscriptions.

Using app

Over 3 years

Total reviews

21

Average rating

4.9

5 / 5 Share

Sept. 21, 2021

I'm happy we selected the Recharge app to use for our subscriptions. Although some things with the customer interface seemed a bit clunky at first, they are aware of those things and are continually making updates to improve the customer UX and corporate interface as well. Their customer service is very responsive and helpful. I appreciate the continual improvements and ease of use. The support articles and resources are very helpful too.

Store

Ruvi

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 20, 2021

Great App. Have been using if for a 12 months and find it super helpful. Really helpful customer service also.

Store

RAAD

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 19, 2021

This is my second store using Recharge. It's awesome. Our customers love the subscription option and Recharge makes it simple and painless for the customers and us. Plus, their support is outstanding. Can't recommend this app enough.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 17, 2021

I highly recommend Recharge. It's easy to use, integrates with Shopify subscription API, and has outstanding support. I always get quick, thorough responses (thanks, Alex).

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 17, 2021

Easiest plug and play software I think I’ve ever used. Infinitely scalable, ever-improving analytics, crazy responsive customer service/tech help. Any issue I’ve ever had, if I couldn’t figure it out via FAQ, was solved within 24 hours. Thank you! (Nigel and Nevena are super helpful!)

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 16, 2021

Very helpful in getting set up and good customer service. They actually listen to customer feedback and are always adding features and options. Makes having a subscription easy!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 21, 2022

Milutin from the support team has been very helpful your whole team is quick to respond when we raise issues. Thanks very much.

Using app

About 2 years

Total reviews

10

Average rating

5.0

5 / 5 Share

Nov. 8, 2021

Jon B, thank you very much for providing excellent customer service!!! Jon B. is very professional and dedicated to providing excellent customer service. Thank you very very much Jon B.

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 15, 2021

I use this app to create subscription sales on our Shopify store. The app works great and are new functionalities and features are continuously added.

Using app

Over 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 14, 2021

ReCharge made the subscription process easy for our customers. Customers can easily change anything about an existing subscription. Whenever we encountered minor issues, ReCharge support was super responsive and always had a resolution. We would love for the ReCharge app and Shopify to become even more seamless -- so, for example, when looking at our store's conversion rate, it would be great if it counted the initial subscription order in the total number of orders that went into the conversion math. But overall, we're very happy that we chose ReCharge for subscriptions.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 14, 2021

Very helpful resolving my issue of removing some unneeded code on the login screen. Also timely in response.

Store

SoulKu

Using app

7 months

Total reviews

7

Average rating

4.3

5 / 5 Share

Sept. 11, 2021

Always quick to reply and Gabriel C was very helpful today and sorted my problem quickly! Thank you!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2021

Robert was wonderful and answered all of my questions and concerns and even sent me links to help! Followed up to ensure I didn't need anything further.

Using app

4 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 10, 2021

Recharge is by far the most robust and advanced subscription app. They are constantly listening to feedback from their customers and rolling out new features. Their support and accounts team are fast-responding, smart and creative with problem solving!

Using app

Over 4 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 9, 2021

Robert was very helpful and fixed our problem! He gave us very specific directions and we were able to fix it quickly. Thank you!

Using app

7 months

Total reviews

1

Average rating

5.0