Recharge Subscriptions App

Sept. 9, 2021

Support has been great -- Juan, Jon, and Terrell have all been so prompt and helpful! The chat support is very responsive.

Sept. 9, 2021

Amazing support! Very friendly and skilled. And so fast to respond. I truly appreciate it and couldn't be happier with the app. Very user friendly

Nov. 17, 2025

ReCharge has been a great app for our 'subscribe and save' program. Also, their customer support is super helpful and responsive. In particular, Zachary. :)

Sept. 7, 2021

Customer support has been responsive and helpful, they have been quick to assist and work to resolve issues.

Sept. 7, 2021

good app with helpful support team, easy to use, support team always helpful and is a lot better than Bold subs

Feb. 22, 2022

100% recommend this app. The customer service isn't instant, but within a day and always very clear and easy to understand/follow. This has been a huge part of our business.

April 11, 2025

Ola provided great customer service! They were very helpful with sharing step-by-step how-to's that were informative and easy to understand. Thanks Ola!

Sept. 1, 2021

I enjoy using recharge to easily adjust our company's customers plans. It is very smooth and simple to use. Milos, and the support team are always quick to remedy any issues.

Aug. 31, 2021

I asked for help regarding an english word I was technically unable to translate. Nigel was very helpful!

Sept. 20, 2024

We have been using ReCharge since 2020 and are impressed with the improvements made over that time. Our interaction with the support team is rare since the app runs pretty well, but when we need extra help we always reach out to Nick at e-shop Genius to take care of any custom tweaks. He is always responsive and takes care of anything we need. Cheers!

Aug. 30, 2021

Recharge works very well as a subscription service. We've used it for years. There was a slight issue when I switched my payment processor, I contacted Recharge and Alex G resolved the issue immediately with expert skill.

Aug. 26, 2021

The overall app experience is pretty straightforward and easy to use. I do wish there were more robust analytics functionalities but I believe the team is working on that. In terms of service, Gordon has been great in being proactive on how to get our store up and running. We are anxiously waiting for recharge sms for non Shopify Plus stores!

Aug. 26, 2021

Support is very helpful! They helped me do some testing when our customers were having trouble managing their subscriptions and provided good recommendations.

Aug. 6, 2025

These guys always provide great support. Juan C, & Yajaira was particularly helpful with a recent issue, which he solved quickly.

Oct. 13, 2025

Jake was great at helping me with the subscription contract update so I could resolve the customer's issue.

Aug. 24, 2021

Meredith M. was of great assistance in resolving the issue I was having with receiving exports from Recharge. Communication was clear and fast. Thanks again Meredith!

Aug. 24, 2021

The customer service were brilliant at helping me resolve a customer error on account problem. Mary was efficient and very helpful.,

Aug. 23, 2021

Very useful app, the support was great they helped me on everything that I needed to take advantage of the app features.

Aug. 23, 2021

Customer service is amazing! Shoutout to Nikola for going the extra distance to get my subscriptions up and running.

Aug. 21, 2021

This app has been a great addition to our customer's shopping experience. I would definitely recommend it.