All reviews

Rating Breakdown

  • 5
    85% (1,600 ratings)
  • 4
    6% (113 ratings)
  • 3
    1% (19 ratings)
  • 2
    1% (21 ratings)
  • 1
    6% (108 ratings)
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5 / 5 Share

May 26, 2021

My long time subscription products unlinked and I was so upset thinking I'd lost all those customers. AJ got back to me so quickly and installed an app to get it fixed. They made it so easy to understand what I had to do and I got to fix the problem fast. AJ - You are an amazing human!!!!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 1, 2021

We're using this app to help capture repeat orders and it's doing very well for us. The support team is very helpful with all our concerns and issues.

Using app

About 3 years

Total reviews

4

Average rating

4.8

5 / 5 Share

Feb. 1, 2021

App really works well for us. It can be a bit fiddly but he support is great. The friendly Byron C helped us when we had some trouble and now it's working smoothly again. Recommended.

Using app

9 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 31, 2021

We've been using this app for 2 years aprox and we really like it. It has everything you need to manage subscriptions. Support team is really good.

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 30, 2021

Fast response and very helpful. I wanted to figure out how to set two different prices for my subscription and one time purchase and I got that figured out.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 30, 2021

ReCharge has been Great. Mat Mosveen was amazing in helping us get to launch and Stefan Markovic from Migrations made our import a breeze. Really pleased so far! Thanks Mat and Stefan!

Using app

About 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 29, 2021

Recharge is a great out of the box subscription app and the staff has been very helpful. I certainly recommend them if you are looking to expand your subscription business.

Using app

14 days

Total reviews

7

Average rating

4.7

5 / 5 Share

Jan. 29, 2021

Stefan M. was extremely helpful in making the migration into recharge a seamless process! Excited to get things rolling on the new platform.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2021

Eduardo and Jessie really went above and beyond to help us get up and running with Recharge. Have been really impressed so far.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

March 31, 2022

We are a small business and sometimes our ability to implement ReCharge is limited so we use their customer support for help. We recently got help from Milutin at ReCharge and he was fantastic as are all their people. They never fail to make things happen for us.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 28, 2021

Excellent service!! We had a very particular case and we received more support that we could possibly wish for! The app does everything we need and is super flexible. The integration with our own app was easy and efficient!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2021

Customer support very reactive and usually have solutions. Today they have sorted out the EU tax position for a UK company.

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 27, 2021

Hey a BIG thank you to Filip S. who helped me set up my ReCharge after getting a new laptop! Such quick and helpful advise. Thanks so much!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 27, 2021

User friendly system, and great customer service. Its always a breeze getting my concerns resolved with any customer service rep! Thanks!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2021

Hi Denis, Your response was prompt & thorough. Thank you. It is very much appreciated. Take care & be well.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2021

Chris from the support team was extremely quick and knowledgable when it came to a bulk change I needed in a time sensitive amount of time. He was very thorough and explained in an easy way what he needed from me in order to complete the task on his end. I couldn't have asked for a better experience to a task that seemed daunting beforehand.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2021

Bekah responded to my question very quickly and went above and beyond to assure me my issue would be resolved. I felt taken care of and continue to have excellent service when I reach out to recharge with any issue. Thank you!

Store

Keap

Using app

About 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2021

Quick to help and address issues. App works as intended. Wish the invoices were easier to download.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2021

Very good support by Denis R. Helped fast and helped with every question I had and fixed all problems.

Using app

8 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 25, 2021

I have emailed ReCharge multiple times and they always respond within the same day with extremely helpful tips! Definitely recommend them, especially based off their customer service!

Using app

Almost 4 years

Total reviews

3

Average rating

5.0