All reviews

Rating Breakdown

  • 5
    87% (1,744 ratings)
  • 4
    5% (106 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (16 ratings)
  • 1
    6% (112 ratings)

Reviews with Text

  • 92% (1,834)
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5 / 5 Share

June 30, 2021

Everyone was extremely responsive and helpful with solving a few issues we were having. I am happy with the service.

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 22, 2021

Great platform for subscriptions. Plenty of integrations as well. They helped us migrate all of our subscriptions over so that we could manage them in one place and better understand our data. Their analytics gives great insight to what's going in with your subscription business. We're overall happy with the app.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2021

With a growing subscription business, Recharge has been extremely helpful and valuable to our company. There are comprehensive analytics that Recharge compiles for us as well that help us with forecasting and with our retention efforts. Our rep Tyler is very knowledgable and willing to help at the drop of a hat.

Store

beam

Using app

About 1 year

Total reviews

12

Average rating

4.8

5 / 5 Share

June 21, 2021

After a few teething problems with initial set up I contacted the support team and a guy named Gordon was able to get us up and running within the hour. He was helpful, patient and made the process a lot less daunting than it had seemed initially. Moving forward, we're looking forward to growing our subscription side of the business with ReCharge and won't hesitate to reach out to the support team should we need any further help.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 21, 2021

Best-in-class recurring payment (subscription) integration on the market. ReCharge has everything you need wether you are just starting out or have an already established business. Exceptional customer service who always go above and beyond. Extensible platform with an amazing api allows for customization and scale as your business grows. I couldn't recommend ReCharge enough!

Using app

About 4 years

Total reviews

6

Average rating

4.8

5 / 5 Share

June 21, 2021

We've been using this app for almost a year now. Our Rep Tyler is really helpful and always willing to get on a call with us to work out our development ideas. The app works as designed and they have been great about making it fit our VERY customized setup. Would recommend!

Store

EBY

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

June 18, 2021

We've been using the app for a long time, but I can easily say the customer service is A1. Less than 24 hours (8 to 12 hours) to be answered and you feel they really want to help and make it simple for you.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 18, 2021

Customer service during set-up was quick and effective. Prefer this app above others in the app store.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2021

This review is for Meredith for assisting me with my concern regarding a refund. Charlotte Turner [email protected] - Exceed Time Limit for Refund

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2021

Alicia was so helpful when I needed some guidance around adding subscription products - she gave me instructions and support, and extra tips to help me out - cheers!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2022

We had to run a bulk update through ReCharge which usually takes several business days. I explained to the team that our issue was a bit time sensitive and we needed the update done on a specific date -- they were very responsive and were able to accomodate my request! Matt and Nevena were in particular very helpful.

Using app

Over 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

June 16, 2021

The app always works fine. Support is always in real-time, very professional and result focused. Very fair in pricing and accommodative. Special thx to Gordon

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2025

Jaden was one of the best customer service agents that I have ever experienced and not j witusth Recharge. He asked questions then sent a screen shot so I was educted on how to help customers going forward and then he went above and beyond by looking at my charge errors to see if there was anything else he could help with. I hit the jackpot with him. Thanks again Jaden!!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 15, 2021

App works great (though I don't like having to dig inside the apps every time to get it, wish it was connected to shopify in a more user friendly way. also having to duplicate products is kinda weird visually). but all in all been very satisfied and a huge upgrade from what we were doing on woocommerce. And, had a support issue that Ronnie nailed! Thank you!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 19, 2022

ReCharge is probably the most essential part of our business. The customer service is amazing, very quick and super helpful. Tigist specifically was very very helpful!

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

June 15, 2021

We are working with Recharge for several years already. Great team, great company! We will continue to work with Recharge

Using app

About 3 years

Total reviews

12

Average rating

5.0

5 / 5 Share

June 14, 2021

This app makes life easier, and whenever we have an issue - it always turns out that it's something we did wrong :-D

Store

Encha

Using app

Over 6 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 5, 2025

Jaden was able to help with my customer's issue! Thanks so much, Jaden. Truly appreciate it!

Using app

Over 7 years

Total reviews

4

Average rating

4.8

5 / 5 Share

Aug. 12, 2021

Quick response and resolution from Matt J. He was very thorough with the information he provided. Great job!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2021

Recharge has the best customer service hands down! Quick and easy to speak to. I always get my problems resolved In no time!

Using app

11 months

Total reviews

1

Average rating

5.0