Recharge Subscriptions App
Smarter subscriptions powering your growth & retention
Rating
4.8
feedback
2,103
chart
#2,133
All reviews
Review RSS Feed
Aug. 20, 2021
Recharge has been great. Really good communication and support from the team and an excellent product that does the job. I recommend!
Aug. 20, 2021
Very good app, works well, if there is a problem the customer service is friendly and very helpful. Easy to implement
Aug. 19, 2021
Amazing app for managing subscriptions! Best support team on Shopify app store, they helped me with every request I had!
Aug. 16, 2021
Gets the job done! Support has done great in resolving my own user errors. We love being able to offer subscription products.
Aug. 16, 2021
Bekah did a fantastic job helping me install ReCharge on my site. She went above and beyond to do a full installation, which made things much, much easier for me. Communication was fluid. Very impressed with her support. I look forward to getting started with subscriptions!
Aug. 16, 2021
Really easy to use. On struggling a little on setup I contacted support via email and they input the code for me within 10 minutes. Fantastic fast service.
Aug. 14, 2021
I was shocked but grateful that there was someone there to answer my questions and help troubleshoot issues with my shop on the weekend and late night. My issues were resolved and concerns addressed. I really appreciate this help with dealing with my subscriptions.
Aug. 13, 2021
I'm yet to go live with my Recharge subscription, but I have been working with it for the last month to get things set-up in the back end. My use case is a little more complex than most, as I am selling a digital product on a monthly basis. I have used Recharge and Klaviyo to set this all up and am really happy with how it's working. The integration with the 2 apps was smooth and the team at Recharge have been fantastic during this set-up process. I have reached out a number of times for very specific things I needed help with and the responses have always been great and very helpful - and also very quick. I now have my subscription set up exactly how I wanted and feel confident that when I launch everything should work well.
Aug. 13, 2021
ReCharge does exactly what we need it to do and the customer service reps are super responsive and professional.
Aug. 13, 2021
The updated integration with Klaviyo is awesome, and the back end analytics have been improved a ton over the years.
Aug. 23, 2021
AJ was very helpful and really helped resolve the things needed. The help I got was very valuable and much appreciated. Thanks and hope you continue supporting Recharge clients!
Aug. 13, 2021
Support always gives me quick help without a lot of back and forth and they go into Shopify when I need it and make code changes. I really appreciate their technical expertise!
May 6, 2022
Excellent service from Dora on the support team. She was able to solve my problem quickly and professionally.
Aug. 12, 2021
Milica was very helpful in resolving an issue a customer had come to us with. We appreciate the great customer service!
Aug. 12, 2021
I downloaded this app for my online business as a result of high recommendations from several other businesses. I was a bit concerned about the set-up which felt daunting, but it was so quick, simple and straight forward. Once the subscription widget went live we did hit a technical hurdle and the support team were there right away in the chat box. Problem resolved in less than 5 minutes and we went live. 5 star experience so far, can't wait to see how the app goes with our store!
Aug. 11, 2021
Customer Support was super helpful. I needed an update done because I had uploaded a new theme. They fixed it within a hour.
Using app
Over 2 years
Total reviews
1
Average rating
5.0
Aug. 11, 2021
Customer service is the backbone of any client focused business. Recharge's customer service is beyond excellent. Thank you Nikola
Aug. 11, 2021
Good functionality for our unique needs and excellent, available, hands on service, including really quick urgent response times when we’ve needed it.
Aug. 10, 2021
ReCharge is not only a great app, but their customer service is also incredible! Would highly recommend for a recurring charge solution based on that alone!