Recharge Subscriptions App
Recharge Payments Trusted Subscription App
Rating
4.8
feedback
1,995
chart
#1,909
All reviews
June 30, 2021
Everyone was extremely responsive and helpful with solving a few issues we were having. I am happy with the service.
June 22, 2021
Great platform for subscriptions. Plenty of integrations as well. They helped us migrate all of our subscriptions over so that we could manage them in one place and better understand our data. Their analytics gives great insight to what's going in with your subscription business. We're overall happy with the app.
June 22, 2021
With a growing subscription business, Recharge has been extremely helpful and valuable to our company. There are comprehensive analytics that Recharge compiles for us as well that help us with forecasting and with our retention efforts. Our rep Tyler is very knowledgable and willing to help at the drop of a hat.
June 21, 2021
After a few teething problems with initial set up I contacted the support team and a guy named Gordon was able to get us up and running within the hour. He was helpful, patient and made the process a lot less daunting than it had seemed initially. Moving forward, we're looking forward to growing our subscription side of the business with ReCharge and won't hesitate to reach out to the support team should we need any further help.
June 21, 2021
Best-in-class recurring payment (subscription) integration on the market. ReCharge has everything you need wether you are just starting out or have an already established business. Exceptional customer service who always go above and beyond. Extensible platform with an amazing api allows for customization and scale as your business grows. I couldn't recommend ReCharge enough!
June 21, 2021
We've been using this app for almost a year now. Our Rep Tyler is really helpful and always willing to get on a call with us to work out our development ideas. The app works as designed and they have been great about making it fit our VERY customized setup. Would recommend!
June 18, 2021
We've been using the app for a long time, but I can easily say the customer service is A1. Less than 24 hours (8 to 12 hours) to be answered and you feel they really want to help and make it simple for you.
June 18, 2021
Customer service during set-up was quick and effective. Prefer this app above others in the app store.
Sept. 13, 2021
This review is for Meredith for assisting me with my concern regarding a refund. Charlotte Turner [email protected] - Exceed Time Limit for Refund
June 17, 2021
Alicia was so helpful when I needed some guidance around adding subscription products - she gave me instructions and support, and extra tips to help me out - cheers!
March 7, 2022
We had to run a bulk update through ReCharge which usually takes several business days. I explained to the team that our issue was a bit time sensitive and we needed the update done on a specific date -- they were very responsive and were able to accomodate my request! Matt and Nevena were in particular very helpful.
June 16, 2021
The app always works fine. Support is always in real-time, very professional and result focused. Very fair in pricing and accommodative. Special thx to Gordon
Using app
Over 2 years
Total reviews
1
Average rating
5.0
Nov. 5, 2025
Jaden was one of the best customer service agents that I have ever experienced and not j witusth Recharge. He asked questions then sent a screen shot so I was educted on how to help customers going forward and then he went above and beyond by looking at my charge errors to see if there was anything else he could help with. I hit the jackpot with him. Thanks again Jaden!!
June 15, 2021
App works great (though I don't like having to dig inside the apps every time to get it, wish it was connected to shopify in a more user friendly way. also having to duplicate products is kinda weird visually). but all in all been very satisfied and a huge upgrade from what we were doing on woocommerce. And, had a support issue that Ronnie nailed! Thank you!
Jan. 19, 2022
ReCharge is probably the most essential part of our business. The customer service is amazing, very quick and super helpful. Tigist specifically was very very helpful!
June 15, 2021
We are working with Recharge for several years already. Great team, great company! We will continue to work with Recharge
June 14, 2021
This app makes life easier, and whenever we have an issue - it always turns out that it's something we did wrong :-D
Sept. 5, 2025
Jaden was able to help with my customer's issue! Thanks so much, Jaden. Truly appreciate it!
Aug. 12, 2021
Quick response and resolution from Matt J. He was very thorough with the information he provided. Great job!
June 11, 2021
Recharge has the best customer service hands down! Quick and easy to speak to. I always get my problems resolved In no time!