Recharge Subscriptions
Recharge Payments Trusted Subscription App
Rating
4.6
feedback
1,886
chart
#2,312
All reviews
Rating Breakdown
Jan. 25, 2021
Great experience with ReCharge. Had the help from one from the Migration Team - Stefan, and he helps us out a lot. Can really recommend Recharge to anyone!
Jan. 25, 2021
Mat and the team was super helpful throughout the integration and migration of our members. We are very excited for the up and coming features which will really help us in taking our service to the next level.
Jan. 20, 2022
I've been using Recharge for 2 years now, the app works well for what I need and appreciate the super responsive support team. Thanks Gordon!
Sept. 27, 2021
Really great support team who have helped us with many queries and become familiar with the App. Shout out to Nikola in the Support Team :)
Dec. 7, 2021
I had multiple customer's who were having issues changing the date of their subscription orders. Sarah was very helpful with resolving my problem!
Nov. 2, 2021
We're huge fans of Recharge & their support team! The platform works great. Their support team has helped bail us out of some really complex mixups in the past. Dalia & Jon's responses were always on time and extremely thorough. We really couldn't ask for more in a business partner! They clearly care about their CX and it shows :].
Jan. 22, 2021
Great app. It was really easy to configure and the support is excellent. Would definitely recommend
June 25, 2021
Recharge has been a great partner for us for the past 3 years. We're now on their Pro plan, and the features and level of support we receive whenever we need to tweak something are stellar - the team responding to our queries (Jairus, Paola, Tarek, Alicia, and of course Timoor) usually responds within 12 hours and solves whatever we need.
Jan. 21, 2021
I migrated from Bold to Recharge as the integration and partnership options Reacharge had available were essential to our continued growth. The migration team (Mat in particular), were beyond helpful and made the experience seamless!
Jan. 21, 2021
Alicia was really helpful in guiding me through our Store Currency change and was very patient with me! everything works flawlessly and the migration was done in no time. Great thank you!
Jan. 20, 2021
Great App!! this really increase my sales so much!!! And the support is amazing they help you solving your doubts and issues
Jan. 19, 2021
Jessie was awesome! Helped me fix a product that wasn't syncing, very quick response time. Thanks Jesse!
Using app
9 months
Total reviews
5
Average rating
5.0
Jan. 19, 2021
We are very happy with ReCharge's support. There was a substantial bug just for our store and they brought in their product developer team in an attempt to solve this. The solution was found! Excellent support from the team!
Jan. 19, 2021
Great app, great people. Customer service responds quickly and is very polite and helpful. No issues with ongoing usage of the app.
Jan. 19, 2021
Great customer support! Responses are very timely and helpful. We used a developer to create a custom setup, everything is running smoothly.
July 8, 2021
Troy is amazing and incredibly helpful! He knew exactly how to help me and was very thorough with his instructions. He responded fast to my inquiry and I could not be more grateful! ReCharge has excellent customer service overall and has been incredibly helpful when we need to update things in our system. They are happy to set up calls with us for extra assistance and help our business run successfully.
Jan. 19, 2021
the customer support is amazing. very fast & well explained responses that help solve my questions / issues immediately. thank you!
Jan. 19, 2021
We needed to contact ReCharge about some tax issues we were having. Vuk replied and solved our issues within 10 minutes. Thanks, Vuk!!!
Feb. 4, 2021
I've been using ReCharge for almost 5 years now. It's by far one of the most reliable and income building apps in my toolbox. With over 700 subscribers to date, I would never consider eliminating or switching. Customer service is top notch! Nathan was extremely helpful and offered more than simply answers, but solutions that I hadn't even considered. One of my most favorite apps in the app store! Thank you ReCharge!
Jan. 18, 2021
Great tool, it does what you expect. Although I am still waiting for the integration with the Shopify checkout. We can't implement tax exemption in the EU for this reason. Customer service is excellent.