Recharge Subscriptions App

June 11, 2021

Every time I have needed help, they have really made sure to address the issue and provide excellent support. Vuk really helped a lot with one of the issues we were having with our workflows, but Vuk made sure to resolve the issue.

June 10, 2021

Great tool and works seamlessly with Shopify. When I had an issue when adding variants their customer support team helped to solve it. Thanks Anna at Recharge team!

June 10, 2021

I used this app to get help on adding more items on the subscription. The representative was knowledgeable and cleared all my questions. Thanks a lot.

June 10, 2021

We've used this app for several years now. Been perfect for subscriptions and over time they have improved the functionality. Their support is also superb. Would recommend to any Shopify store looking to set up subscriptions.

June 9, 2021

Customer service is great and quickly responds. The app wasn't rendering due to an error on my end and Brandon was happy to jump in and troubleshoot for me.

June 9, 2021

Amazing App and wonderful customer support. I don't imagine my work without this amazing Recharge app and their support team. Very helpful and easy to communicate with.

June 28, 2021

Gordon has been a fantastic help and is always ready to jump on a call to assist. Very very good and always impressed

July 28, 2021

Mary was right on top of this interaction, smashed it. The problem not quite solved but great to know you are aware of it and its work in progress. Thank you.

June 8, 2021

Great app and fast assistance! Didn't think I would receive a response that quick since we are on the free plan, but we did!

June 8, 2021

I reached out to customer service for help with an error message my customers were receiving after I changed some settings in the app. Not only did Tigist respond promptly, he fixed my problem, and went above and beyond to alert me to another potential problem that was a separate issue from the one I originally needed help with. Thank you so much!

June 8, 2021

Jaxon went above and beyond. They responded and took care of our request very quickly. Couldn't ask for a better customer support experience.

June 24, 2021

Nigel was great. He actually fixed the issue we were having. Saw the issue through from start to finish

June 8, 2021

We've been using this service for 3 years now and have been very happy. Support has been very helpful any time I have reached out.

June 8, 2021

The app is so easy to use, all you need is here and also the rep are so helpful and they respond so quickly to inquiries

June 7, 2021

I am submitting this review in regards to your ReCharge Customer Success, John T.! He was super helpful and was able to make the edits I was looking for super fast.

June 7, 2021

As a priority Recharge customer, we've been very happy with the Recharge team's response to our inquiries and requests. The agility of the Recharge team to perform bulk updates and assist us in keeping our own customers happy and delighted is immensely appreciated! (And an extra big shoutout to Jairus!)

Feb. 13, 2024

While we keep battling with Shopify Payments related issues, dealing with Recharge Support has made it more bearable. No issues with customer support (unlike Shopify Support!) Last interaction has been exemplary - thanks Elijah!

June 5, 2021

I used this app to add a subscription box to my puzzle website. It's easy to integrate, easy for customers to use and maintain their information, and ReCharge provides excellent customer service.

June 5, 2025

Amber really was great, her email was on very clear. I was surprised that Recharge attended, replied that swiftly after I asked for help. Thank you Amber

June 4, 2021

I was skeptical about no phone support for the issue I was having but the customer service rep/tech who helped me was quick in responding via email, super clear in her instructions, and knowledgable about how to help me resolve my issue. Very happy we worked it out with no problems.