Recharge Subscriptions App

Feb. 20, 2024

Prompt response and super helpful. We've been using Recharge for more than 2 years and we are happy with the customer service experience. Nevena is really helpful

July 27, 2021

The customer service for this app is excellent. I was having a problem with the subscription and they were able to fix the problem immediately.

July 27, 2021

We recently switched to ReCharge in order to integrate with a new loyalty and rewards platform. Not only does ReCharge fulfill that need for us, it's also a much better user interface for customers. ReCharge support has been very helpful as well whenever we have questions or run into roadblocks with implementation.

July 27, 2021

Katy was very helpful, she was unable to duplicate my problem but she went in and update the information I was having issues with. Then asked me to reach out if the problem continues.

March 15, 2024

Love the support and follow through. The agent was able to discover and explain the issue in a timely manner.

July 27, 2021

Fantastic app and great support, thanks very much! The subscription works really well and can be customized, also Tigist has helped a lot with support

Dec. 2, 2021

I have had a few issues with navigating our subscriptions account but every time I raise a query recharge employees have been very helpful and concise in their answers. Most recently Miguel was fantastic with his example videos and helping me solve an issue. Thank you!

July 23, 2021

Any time I have an issue, the service team (Especially Sukhmun P.) has been incredibly helpful and able to answer all my questions in a way that made sense and work with me to help me better manage how our store uses ReCharge.

Jan. 12, 2022

Kiki L answered my question quickly and her customer service was 5-Star. Your app is easy to use but I find your Help/Support Center difficult to locate answers in. Your team is great and I usually reach out to them by message directly because I go around in circles trying to get an answer through the Help screen. I have to say, though, the recent update is good as it provides more detailed analytical info.

July 23, 2021

Great use for subscriptions with your Shopify. Great support when needed. Found it super fast and efficient :)

July 23, 2021

Very happy with the customer support received when I had an issue with my shipping options. Highly recommended!

July 22, 2021

Recharge support is fantastic!!!! They were able to help me resolve my issue quickly and satisfactorily.

July 22, 2021

Easy as - amazing customer support too! Takes no time to set up and integrates perfectly with shopify!

July 22, 2021

i needed to know who was purchasing what product within my various subscriptions for work. recharge was able to add in a tool so i could get access to this information. super helpful and quick response time too!

July 21, 2021

The customer service was amazing! They answered all 4 of my questions individually and understood what I was saying the first time!

July 21, 2021

This is a great app, the customer portal was recently updated too and it's awesome. Great customer service. Responses are fast and efficient!

July 20, 2021

Although new to the program and have yet to get subscribers, the customer service has been excellent! Jaxon was very quick to respond to my question and provide the answers and help I needed to make things work more smoothly with my inventory management software. Thanks again, you guys are great!

July 19, 2021

Works great for what we use it for. For the one instance where we had an issue that we could not resolve there support team were happy to help.

July 16, 2021

Renata was great - she helped us with our issues we were having with our pixel to allow our data to sort properly which wasn't their fault at all. Thanks!

July 11, 2025

Seriously a great app, with a great team behind it providing an outstanding service. Highly recommended. We have been using this for over a year now, so this is a review built working with these guys on a number of occasions. Thank you!