Recharge Subscriptions App for Shopify

Recharge Subscriptions App

The subscription platform built for the fastest-growing brands
Rating
4.8
Feedback
3,121
Reviews
Chart
#1,154
Shopify

All reviews

5 / 5 Share
June 9, 2025

Had some trouble with customer not being able to update their payment method after switching from Braintree to authorize.net. Jovanah and Nikola jumped in and helped me with it, and in no time I was able to get things going again for my customer! Thanks a lot!

Store Using app Total reviews Average rating
Pure Bella Vita About 7 years 1 5.0
5 / 5 Share
Feb. 4, 2022

This app is continuously making improvements with the platform and as such the tech support team is able and eager to help. UPDATE: We greatly appreciate the help from Vinse across multiple brands which we have. Without him we would still be spinning our wheels!

Store Using app Total reviews Average rating
ZeroWater About 1 year 2 4.5
5 / 5 Share
Nov. 18, 2021

I reached out for support on assistance on my Recharge account. It continuously kept giving me an error. Joey responded FAST!. He provided a few suggestions to try. IT FINALLY WORKED!!! I emailed him right away and again, was quick to respond. Thank you for resolving my issue, Joey!

Store Using app Total reviews Average rating
Nature's Select Pet Food Almost 2 years 7 5.0
5 / 5 Share
Nov. 18, 2021

crystal was extremely helpful. She helped resolved my issue and was very quick in coming back to me.

Store Using app Total reviews Average rating
Bazoo 7 months 2 5.0
5 / 5 Share
Nov. 17, 2021

We really enjoy using Recharge to run our subscription service. The customer support is always top notch and makes life much less stressful then it could be otherwise.

Store Using app Total reviews Average rating
Coava Coffee Roasters Almost 5 years 3 5.0
5 / 5 Share
Nov. 17, 2021

Responsive and helpful. Provided additional information and resources why issue is happening. Thank you!

Store Using app Total reviews Average rating
Maev Over 2 years 8 4.5
5 / 5 Share
Nov. 17, 2021

Usamos Recharge para servicio de suscripción a nuestra tienda de té. Es muy fácil de instalar y de configurar. Y el servicio de soporte es muy rápido y muy bueno

Store Using app Total reviews Average rating
Tienda Horley 5 days 1 5.0
5 / 5 Share
Nov. 17, 2021

I switched from another website platform where the recurring order system was really not working well. Recharge has been a breath of fresh air. The cost is very reasonable even for low volume shops like mine, while still offering great customer service when help is needed. I was able to import my current subscribers to my Shopify site easily, and customers have a lot of tools available to them. Recharge also can read line item properties generated by variant apps, which is something that other apps are missing. Highly recommend!

Store Using app Total reviews Average rating
Lil Monsters Bird Toys About 1 month 11 4.6
5 / 5 Share
Dec. 16, 2021

I appreciate Recharge's simple workflow and stellar client support. The UI is very friendly and can be learned quickly. Their technical support crew is always on the ball. A+++++ They constantly follow up and keep us up to date on all technical issues, as well as offer real-time strategic solutions.

Store Using app Total reviews Average rating
Ancient Nutrition | Dr. Axe Over 6 years 1 5.0
5 / 5 Share
Nov. 16, 2021

This app has really helped us provide a great subscription service for our customers and would highly recommend it. Great service!

Store Using app Total reviews Average rating
Rviita Almost 2 years 3 5.0
5 / 5 Share
Nov. 16, 2021

Recharge was able to get back to me regarding my inquiry in less than 24 hours and explained to me the issues so we don't meet them again. Great customer service.

Store Using app Total reviews Average rating
Nutri-Patch® Over 4 years 8 5.0
5 / 5 Share
Nov. 15, 2021

The app is not the most intuitive and a bit tricky to set up... BUT it definitely works, and it works great. Thanks especially to the excellent customer service team.

Store Using app Total reviews Average rating
Salutoceuticals Over 6 years 4 5.0
5 / 5 Share
Nov. 15, 2021

So far so good with Recharge. Customer service is great. They respond to support tickets quickly and are always helpful.

Store Using app Total reviews Average rating
Viter Energy Over 1 year 2 5.0
5 / 5 Share
Feb. 27, 2025

Customer support answers fast! And answer is complete and straightforward. Thank you!!

Store Using app Total reviews Average rating
Carnivore Aurelius About 5 years 1 5.0
5 / 5 Share
Nov. 12, 2021

Fantastic app that works exactly as it should. Customer support is always there to help with any issues. Very pleased and happy with the service.

Store Using app Total reviews Average rating
Sibu Seaberry Over 2 years 12 5.0
5 / 5 Share
Nov. 11, 2021

I received great and friendly customer support from Meredith. I really appreciated her quick response to my issue. She was very patient as we worked together on answering my problem. Thank you!

Store Using app Total reviews Average rating
Braini Over 1 year 2 5.0
5 / 5 Share
Nov. 10, 2021

This app is great for my subscription business and I have been using it for a number of years, but what I really love about it is the helpfulness of the support team, they respond quickly and help me fix any issues I have and also give me links to tutorials to read so I can make even better use of the app. They are also regularly updating the app to make an even better customer experience for both myself as a business and also my customers.

Store Using app Total reviews Average rating
Te Atatu Toasted Over 6 years 5 5.0
5 / 5 Share
Nov. 10, 2021

The support member answered my question and implemented the solution. He even went beyond what I was anticipating. I only needed to communicate one time to get a resolution.

Store Using app Total reviews Average rating
Meyer Market Over 2 years 1 5.0
5 / 5 Share
June 8, 2023

Juan answered my concern in a timely manner and have everything solved immediately with information on what went wrong. Thanks a lot!

Store Using app Total reviews Average rating
Pura Vida Bracelets Over 4 years 11 5.0
5 / 5 Share
Nov. 9, 2021

Customer support is amazing! Thank you so much for all of the help and support and for your fast response!

Store Using app Total reviews Average rating
peace. love. hormones. 8 months 1 5.0
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