Recharge Subscriptions App
Recharge Payments Trusted Subscription App
Rating
4.8
feedback
1,995
chart
#1,909
All reviews
Review RSS Feed
May 19, 2021
Reached out to support and they quickly made the feature available to us. Support is on the ball...
May 19, 2021
I am reviewing my customer service experience with Denis R. He got back to me very quickly and provided me with the answers I needed with regards to a customer question about receiving notifications.
May 18, 2021
Quick and clear customer service, solved the issue easily. Very happy with the result. Thank you very much.
May 18, 2021
ReCharge has been a tremendous asset and addition to our tech stack. Subscriptions are an important part of our business, and ReCharge is a fantastic platform to leverage for both growing and maintaining subscription customers. Great product and even better team! Couldn't be happier with the level of personalized service from day one.
May 18, 2021
We've had some issues with the app that we really struggled to resolve, but we eventually got there with the help of the recharge team. Thanks to the team for the persistence & continued communication!
May 17, 2021
It is a great app that makes simple the subscription process for my customers and for me, as a store owner. Plus the support service is spectacular, their answers are always fast and accurate. They really have helped me find the right solution and taught me how to use the platform in the best way
May 17, 2021
Super quick response, very proactive, fixed my issues same day, incredibly responsive and nice. Great customer service!
May 17, 2021
Had a great experience with the customer service team who offered me a prompt and effective response.
Dec. 20, 2022
This is a very extensive payment solution for subscription businesses. The product is very advanced and offers both for small ecommerce as for bigger enterprises a complete solution. Very customizable. The best thing though is the customer support team. When you scale complexity arises due to the nature of a subscription business, but the customer support team is awesome, fast, accurate and very friendly in helping you along the way. We've tried other subscription apps, but Recharge is by far the best option out there. Also for custom work Nick from the e-shop Genius is really helpfull!
April 4, 2022
We have literally just got started with this app, so its a little early to comment on the ROI/effectiveness, but, Diana from support was so absolutely amazing with the onboarding process we just had to give it 5 stars! Since leaving this review we have relied heavily on ReCharge's support, yet again Malcolb was utterly outstanding! Thank you
May 17, 2021
Love this app. Plugs in easily and intuitive. Allow us to do everything we need with our subscription program. Support is great and fast. Highly recommend.
May 17, 2021
Brilliant, brilliant, brilliant!!! Always super helpful and supportive and quick to respond. Thank you so much!
Nov. 21, 2023
This app has helped our business so much, it allows our customers to automate ordering their products on a schedule that works best for them. And the customer service team is amazing!
May 14, 2021
This app has really helped with customer retention, and DJ in customer service was great. Be warned though that if you want quick response times you will need to get a premium service plan.
May 13, 2021
Daliah F and AJ M. have been SO very helpful to us! We were hesitant to switch our subscribers to ReCharge, since we had been with Cratejoy for so long, but we are extremely happy we did! Daliah & AJ are always not only willing to help, but seem excited to help us with any issues or confusion we have!
Jan. 26, 2024
The support is always there to help to fix our issues and address other concerns. ~Anthony Rigor, Klaviyo & Campaigns Tech
May 12, 2021
Wonderful service and great experience with support! All of my questions were answered and my issues were resolved quickly.
May 12, 2021
Great app that has everything I need in terms of functionality and it also has great customer support!
May 11, 2021
Excellent customer service provided by Elli! Went above and beyond in helping and made the whole process seamless.