Recharge Subscriptions App
All reviews
Amazing app with unlimited possibilities, customer support is unparalleled and I couldn't ask for more. Thanks again
Thank you Nena for helping me figure out what's wrong on the customer's email address - why we're unable to update it in reCharge!
I had a question about pausing payments, as we're launching our subscriptions prior to actually fulfilling them. Gabriel on the customer service team was incredibly helpful in giving me work around options.
Bryan Nguyen was extremely helpful with navigating through this app. He was able to solve my issues and explain to me in detail what was happening and how to solve it. Thank you again!
Generally the app is a reliable solution for subscriptions via Shopify. When I hit trouble, the support team is very helpful. Patrick especially has been communicative, personal and proactive in his service.
Just starting using the app - so easy to install, great support from the Recharge team, especially for a non coder!
Great customer service. Means the world in this day and age. It's a little pricy but we have been getting good traction with repeat customers. We'll definitely continue to expand upon it.
Bekah with customer support was great! They took the time to provide a clear response and they even went out of their way to make a nice little video to show me how to access our exports! 10/10 great job! Recharge is a great app!
Very happy with the support we received from the Recharge team. Quick to respond, solution oriented and kind.
Great customer service as always, including swift response from Alex to address a particular issue we were experiencing.
Matt J was fantastic and super thorough. In the past I've received subpar support from ReCharge but Matt was great and super quick to respond.
We are in the process of implementing Recharge into our store and their support team has been an absolute delight to work with!
This app is excellent for subscriptions, enough flexibility to accommodate all our customers' demands
This app is a key part of our business. The support team is always there to help us through any issues. We appreciate the quick service. 5 stars!
Thanks to Alex G for her developer assistance in integration between Recharge and our Shopify store.
We had a bug affecting our ability to create refunds in recharge. Breanna assisted with the customer and provided all the steps to identify and fix the bug. She was quick, knowledgable, friendly, helpful & appreciated!
Some of the history information is misleading for agents to follow. One of our agents is unable to retry charges or refund customers and an investigation is ongoing with developers
Milica was incredibly helpful in solving a customer issue. The app itself has been great, but the customer service was even better! Thanks so much, Milica, your help was greatly appreciated :)
Wonderful customer service! Not only was my issue resolved, but it was done so in a very expedient manner. Thank you for the excellence!
Best tech support I've ever experienced. They're remarkable. Our business has grown with Recharge and we look forward to using them for a long time.
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