Recharge Subscriptions

Jan. 5, 2021

Diana was good. It took a little bit for her to understand thee issue. However, that might a little on me since I knew from past experience what needed to be done and might have not provided as much context with my solution. I did appreciate though after sending her information from my past discussion with another recharge support customer that she looked back into the situation and was able to quickly find the solution. She was also very kind and kept a cheerful attitude through it all!

Dec. 30, 2020

Works great and fantastic, responsive support (thanks Filip). Subscription revenue has been an important part of our products business

Dec. 30, 2020

So far it's working flawlessly for my coffee subscription company. What I love about the experience so far is that the online support I am receiving is good and thorough. For a newby like me, it's a somewhat complex install because it requires learning Shopify really well and making it work with ReCharge, with the help of support I was able to get it working right. I didn't have to wait long and they were great!

Dec. 29, 2020

The customer service ReCharge provided via email was great. Alicia responded quickly, gave me lots of good links for exactly what I needed, and helped me better understand how to utilize the app.

Dec. 29, 2020

Recharge is pretty simple to use and has great customer service. I would recommend this app if you are looking for a good subscription option to your website.

Aug. 24, 2021

George O. did great at answering my questions precisely in a timely matter. This helped me resolve my issues quickly and get back to normal operations. It was a great experience for me.

Dec. 27, 2020

Great app, easy to use and customize, and it was a big improvement over a competitors app we were using. The best part, the support is always responsive and friendly!

Aug. 4, 2021

Brandon was super helpful - service is delightful and the app is always easy to use. Loving the new UX changes!

Sept. 28, 2021

Such a fantastic customer service. Sweet and helpful and always on point with updates on a timely manner.

Dec. 23, 2020

We've been very happy with the stability of the subscription engine and particularly the support we've gotten from them. Lately when having to open a UK storefront due to Brexit we had the most amazing support even during the last two days before Christmas and long after office hours. I am very grateful for this level of concern for us as a customer.

Dec. 23, 2020

Attentive, and timely customer support team. Goes above and beyond to provide resources to help with problems we encounter!

May 22, 2023

Excellent and speedy customer service from Chris, thank you for your support! Response time was fantastic and dealt with the enquiry with one hit. Alfie

Dec. 22, 2020

Great features, great support! Serviced by Nikola. Recharge has helped us acquire and retain a ton of regular customers.

Dec. 22, 2020

Customer Service is great! I had a million questions, and the Recharge team was very willing to spend a lot of time answering all of them.

Dec. 14, 2021

The app is really useful to sell subscriptions & the customer service answers really quickly. On the less bright side, there is still quite a bit of bugs in the app and a lot more features to develop

June 18, 2021

Definitely the best option out there for recurring orders! Support answers very quickly, and they offer a lot of customizations.

Oct. 6, 2021

Good app for managing reoccurring orders, today I have received good customer care service by Meredith

Dec. 20, 2020

Great app and Jessie M was a huge help with a recent issue I had. Really useful helping with my subscription business. thanks!

Dec. 20, 2020

The service is excellent! responsiveness and efficiency. I recommend this app which seems to be the reference app for subscription products

Dec. 19, 2020

We have increased our overall sales due to the ability to offer subscriptions. This is an excellent app. There was a point where we had an issue but Katrina helped us fix the issue within an hour of the ticket being submitted! I highly recommend this app for those of you who want to offer Subscribe & Save services.