All reviews

Rating Breakdown

  • 5
    85% (1,600 ratings)
  • 4
    6% (113 ratings)
  • 3
    1% (19 ratings)
  • 2
    1% (21 ratings)
  • 1
    6% (108 ratings)
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5 / 5 Share

Dec. 18, 2020

Katrina gets 5 stars! She is responsive, thorough, patient and detailed. I'm new to working with ReCharge and Katrina takes the time to make you feel like your questions and concerns are her top priority. Many thanks!

Using app

Over 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 17, 2020

ReCharge is a great app and their support staff like Clay always jump on any issues or updates I might need along the way. Thanks!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 17, 2020

Amazing support during our transition. They helped us get our subscription service set up, and good to go. Great stuff!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 22, 2022

Fantastic product and service. Have built multiple stores on Recharge - they are heads and shoulders above everyone else out there

Using app

Over 5 years

Total reviews

12

Average rating

5.0

5 / 5 Share

Dec. 16, 2020

Katrina N was an absolute pleasure to deal with. Bringing a bit of liveliness to my pretty boring request! Was super quick and helpful. An asset to your team. 5 Stars also for Recharge in general. Super easy to use xx

Using app

About 1 year

Total reviews

5

Average rating

4.8

5 / 5 Share

Dec. 16, 2020

Jessie M was a huge help from customer service. Recharge in general has been a big help to us. Thanks!

Store

Queen V

Using app

About 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 16, 2020

Thank you Denis for your help, thank to your prompt replies and to your profesionalism, we finally solved the problem !! The app is working perfectly now. Thanks a lot !

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 15, 2020

Jessie from the Recharge App team as an excellent service staff who provided insightful and seamless service with such in depth knowledge

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2020

The app works and does a decent job. I'll give 5 stars to the support team for sure. They are always super helpful regardless of when I chat with them.

Using app

Over 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

Dec. 15, 2020

This app has been EXTREMELY helpful for growing my subscription base. It was very easy to integrate into my site, and whenever I have needed help there customer service has been quick to answer my questions.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 15, 2020

Great job by Filip S. on the support team! Quick to respond and solved my issue in jiffy! thanks so much!

Store

Petal

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 15, 2020

really good help and customer service she was very knowledgeable and friendly would give her five stars across the board thank you

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2021

Meredith was very helpful and quick! Thanks again. Recharge is also smooth and easy to use with quick support fixings.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2020

Fillip was the best - very quick, kind and helped us implement changes very quickly during a stressful time.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 11, 2021

The best subscription app (I have used most of the others!). The customer support from Recharge is the best, especially Alicia! Really good response times and they understand the issue you have and solve it fast. Onboarding was also really smooth, with personal support helping us migrate our base.

Using app

About 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 14, 2020

Francis was amazing and so helpful! The customer support responses were quick and easy to understand.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2020

Recharge is pretty great, it allows me to handle all my subscription products, and integrates well with Shopify. Customer service is top-notch.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2020

ReCharge has helped us with all our queries very quickly and in a very efficient manner. Definitely the best subscription app out there on the market.

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 11, 2020

App does everything I need, and support has been great. I had a connection issue and they resolved it within 24 hours and kept me in the loop the whole time on progress.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 11, 2020

We run a healthy and personalized dog food e-commerce and we use Recharge to manage our subscriptions. We are very happy with the experience and specially the customer support is great.

Using app

3 months

Total reviews

2

Average rating

5.0