Recharge Subscriptions

Dec. 9, 2020

I use this app to manage my subscriptions. Every time i've needed assistance someone was there to help. Today I had a check-out issue that I needed help with and Denis was extremely helpful in assisting me in fixing the problem. Very, very happy, not only with the company but the staff as well!

Dec. 9, 2020

We rely on ReCharge to process all of our subscription orders, and so far are very happy with the experience. Customer service, in particular, is responsive and very helpful -- a customer service rep named Chris with whom I've recently been tackling an issue is a particular stand out!

Dec. 8, 2020

Support matters. Clayton and Kristina's help have been critical to moving our subscription store forward. They care about our business as if it is their own. Thank you big time.

Dec. 8, 2020

Amazing application which has been great for us capturing subscriptions on the website. Excellent support from the team too!

Dec. 8, 2020

These guys are super quick with support and making adjustments as needed. Always helpful. Much appreciated.

Dec. 8, 2020

This is a well-built app, works consistently without glitches. The frontend customer interface is fairly good, the back end basic reporting is easy to pull. The customer service has been prompt and friendly every time.

Dec. 7, 2020

The customer service is excellent! Very fast, helpful response. My one challenge has been maintaining subscribers; seems to be a high turnover rate.

Dec. 6, 2020

Outstanding customer service, much better than our previous app. I would highly recommend Recharge for any sort of subscription solution.

Dec. 2, 2020

Highly recommended app for subscription. Stefan has helped a lot for migrating products from stores to stores!

Dec. 1, 2020

I've been using this app for 3 years and it's worked wonderfully for myself and my customers . As a business, it's very important to have reoccuring revenue coming in monthly that you can count on. My customer service experiences with George and Javaughn recently were top-notch and I couldn't be happier. In the past I didn't like that they charged packages for customer support response times. That was strange and I didn't like it being a long-time customer that rarely reached out for help as it was. I don't think they still have this in place. Otherwise, the app is easy to set up and use. I don't know if the price is changing for it, but it's always been a reasonable price to pay for the service offered.

Feb. 10, 2022

I used this app to start my subscription business model. It works great. But the best point is the customer service. Katrina and Jaden are the best, no matter how many times you need their help, they will be there as soon as they can solving your doubts!! Really happy finding this application!

March 17, 2021

I have been using ReCharge for 4 months now and I'm very happy with it. The customer service is great. we have converted about half of our regular customers to auto-renew. It's easy to go in and make changes, and the customers get clear email updates on their accounts.

Nov. 30, 2020

Kudos for Stefan for helping me with the migration from store to store. Highly recommend Recharge and the team!

March 5, 2021

They always have the answer for any question we have, code-related or straightforward. If they do not, they will work towards finding one.

Nov. 30, 2020

This app is really fantastic; quite robust and the support is amazing. Very fast and helpful. Pretty much anything you would want to do with subscriptions you can do with this app.

Nov. 30, 2020

Probably a very very good app for people who want something plug and play, because their philosophy is a pretty walled garden approach of "just contact us if you want to change anything", which in practice means communicating via miserable ZenDesk help tickets (and being on the receiving end of "type your response above this line" is an experience I've never enjoyed), but I understand why ReCharge may be in a position where this is really the only viable option for them. For someone who's trying to customize their store heavily, this would be challenging if not for EXCELLENT support agents like Jairus. THIS IS A 11/10 REVIEW FOR JAIRUS. Jairus (and likely many other great ReCharge support agents) has gone above and beyond stated ReCharge policy to help me figure out stuff about how the app works that doesn't seem to be documented anywhere. Or maybe it's documented in the dev section, which I haven't thought to ask for access to yet, so hey - maybe I've been the only one getting in my way here! Overall, don't love the ticketing support system, but I do love the folks on the other end, particularly Jairus. Thank you Jairus!

Nov. 29, 2020

Recharge has helped us to sell subscriptions and was really supportive in helping us migrate over and answer all our questions!

Nov. 28, 2020

Easy setup, simple to define subscription rules and types. Definitely worth the money. The customer service is also on point and very responsive.

Dec. 25, 2020

Nikola, my support rep has been absolutely amazing and its the rest of the recharge support team as well. They are always willing to help me out, step by step and are very patient with any questions I may have. They're amazing.

Nov. 24, 2020

Stefan was super helpful and went above and beyond to make sure I understood the migration process. it was more complicated than expected... but ReCharge is there for every step.