Recharge Subscriptions App

UPDATE: Customer service was great and was able to resolve the refunding issue we had (i.e. issuing the refund thru Shopify's dashboard doesn't initiate the refund, so be sure to issue the refund thru the Recharge/Stripe/3rd Party app!) George was awesome and even reimbursed the couple of dispute fees we had. Other than the refund issue, this app has worked great for us and it was very easy to set up.

Excellent customer support from Rudy of the Support Team - went above and beyond to help out. Timely responses and extremely professional.

Very fast support from them on my first request. Haven't used the app much yet but so far so good. Happy with it.

Recharge team is super helpful and quick to respond.

Gabriel was amazingly helpful when setting up my promotion on Recharge, making sure that it was set up correctly! So prompt with responses and went the extra mile to help me - it was so appreciated!

Very good app and effective customer service ! It runs as it should and their support is very reactive if you have any question

Great app. Tigist from the support team was incredibly patient and helpful with the technical issues I was experiencing!

The Recharge team has been great (Ana, Brendhain, Timoor & Jairus specifically). We've been with them from the beginning and they've been open to ideas and very responsive in helping to solve anything that needs to be addressed.

Resolved my issue and was a very fast response - much appreciated. This saved me a lot of money as a developer quoted high for a simple task.

Prompt response and super helpful. We've been using Recharge for more than 2 years and we are happy with the customer service experience. Nevena is really helpful

The customer service for this app is excellent. I was having a problem with the subscription and they were able to fix the problem immediately.

We recently switched to ReCharge in order to integrate with a new loyalty and rewards platform. Not only does ReCharge fulfill that need for us, it's also a much better user interface for customers. ReCharge support has been very helpful as well whenever we have questions or run into roadblocks with implementation.

Katy was very helpful, she was unable to duplicate my problem but she went in and update the information I was having issues with. Then asked me to reach out if the problem continues.

Love the support and follow through. The agent was able to discover and explain the issue in a timely manner.

Fantastic app and great support, thanks very much! The subscription works really well and can be customized, also Tigist has helped a lot with support

I have had a few issues with navigating our subscriptions account but every time I raise a query recharge employees have been very helpful and concise in their answers. Most recently Miguel was fantastic with his example videos and helping me solve an issue. Thank you!

Any time I have an issue, the service team (Especially Sukhmun P.) has been incredibly helpful and able to answer all my questions in a way that made sense and work with me to help me better manage how our store uses ReCharge.

Kiki L answered my question quickly and her customer service was 5-Star. Your app is easy to use but I find your Help/Support Center difficult to locate answers in. Your team is great and I usually reach out to them by message directly because I go around in circles trying to get an answer through the Help screen. I have to say, though, the recent update is good as it provides more detailed analytical info.

Great use for subscriptions with your Shopify. Great support when needed. Found it super fast and efficient :)

Very happy with the customer support received when I had an issue with my shipping options. Highly recommended!