Recharge Subscriptions App
Smarter subscriptions powering your growth & retention
Rating
4.8
feedback
2,131
chart
#2,009
All reviews
Review RSS Feed
Jan. 16, 2026
Easy to use and great customer support if you ever need assistance, have questions, or experience any issues.
Thanks for sharing this. I’m glad you’ve found Recharge easy to use and that our support team has been there whenever you’ve needed assistance. Ty Bailey | VP of Services
Jan. 16, 2026
Thank you for the five-star rating. We appreciate your continued support. Ty Bailey | VP of Services
Jan. 15, 2026
John T Was amazing. I had some pretty crazy questions that involved my company, Shopify, recharge, and the customer. He made sure all of my questions got answered and I was able to fix and help my customer within one hour of chatting with recharge. 10/10 service.
This is fantastic feedback. I’m glad John took the time to work through all the complexity and help you resolve everything so quickly. Thank you for recognizing his dedication. Ty Bailey | VP of Services
Jan. 15, 2026
Thank you for the rating. We’re grateful to have you with us. Ty Bailey | VP of Services
Jan. 15, 2026
Thanks for the five stars. We appreciate your trust in Recharge. Ty Bailey | VP of Services
Jan. 14, 2026
Thank you for the strong rating. We’re happy to support your subscription program. Ty Bailey | VP of Services
Jan. 13, 2026
Support is quick to respond and very knowledgeable.
Thanks for the kind words. I’m glad our support team has been responsive and knowledgeable when you needed help. Ty Bailey | VP of Services
Jan. 13, 2026
Thank you for the five-star rating. We appreciate your support and partnership. Ty Bailey | VP of Services
Jan. 12, 2026
Recharge has been an essential tool for managing subscriptions during a very complex migration from a legacy platform. The app itself is powerful and flexible, but what truly made the difference for us was the quality of support. Julmar was outstanding, responsive, knowledgeable, and incredibly patient while helping us manually reconcile and migrate subscription data. He understood the urgency, paid close attention to detail, and made sure everything was handled correctly so we could move forward without disrupting our customers. For merchants running subscriptions who need both a robust platform and reliable human support when it matters most, Recharge delivers.
Using app
3 months
Total reviews
1
Average rating
5.0
Thank you for this thoughtful and detailed review. I’m glad Julmar was able to provide the care, attention, and patience needed during such a complex migration. Supporting merchants through critical moments like this is something we take seriously, and I appreciate you sharing your experience. Ty Bailey | VP of Services
Jan. 9, 2026
Recharge is an exceptional company. Great product, great support and they're always innovating. I've been working with them for almost a decade now and will never stop.
This means a great deal to us. Thank you for working with Recharge for so many years and for recognizing both the product and the ongoing innovation from our team. Ty Bailey | VP of Services
Jan. 9, 2026
Great support staff! Always fast to respond and help with any questions
Thank you for the feedback. We’re happy to hear our support team has been quick to respond and helpful with your questions. Ty Bailey | VP of Services
Jan. 8, 2026
Jaden W in particular is a superstar, so helpful, patient and well informed.
Really appreciate the kind words about Jaden. I’m glad he was patient, knowledgeable, and supportive throughout your experience. Ty Bailey | VP of Services
Feb. 2, 2026
Nikola was really helpful and resolved my issue quickly and efficiently.
Thank you for sharing this. I’m glad Vuk was patient, efficient, and able to guide you through to a quick resolution. Ty Bailey | VP of Services
Jan. 8, 2026
great help by Duska!
Thanks for the shoutout to Duska. I’m glad she was able to help and make the experience a positive one. Ty Bailey | VP of Services
Jan. 7, 2026
Thank you for the five-star rating. We appreciate your trust in Recharge. Ty Bailey | VP of Services
Jan. 6, 2026
Nikola was great! Really helpful and clear, resolved my problem.
Appreciate you calling out Nikola. I’m glad he was clear, helpful, and able to resolve the issue for you. Ty Bailey | VP of Services
Jan. 5, 2026
Great customer service and so helpful!
Thank you for the kind words. We’re glad our team could provide helpful and supportive service. Ty Bailey | VP of Services
Dec. 29, 2025
Great customer support! Yajaira was so kind and helped me understand a few issues. I've also had great support from Jose! Thank you guys!
Thanks for the wonderful feedback. I am glad Yajaira and Jose were able to support you and help clarify everything along the way. Ty Bailey | VP of Services
Dec. 24, 2025
Great app. Duska was extremely helpful in solving a slight issue we had.
Appreciate the feedback. I am glad Duska was able to help resolve the issue and keep things running smoothly. Ty Bailey | VP of Services
Dec. 23, 2025
Quikly responded to my issue and fixed! Always nice to work with.
Thanks for the kind words. I am happy to hear your issue was resolved quickly and that the experience was a positive one. Ty Bailey | VP of Services