All reviews

Rating Breakdown

  • 5
    88% (1,846 ratings)
  • 4
    5% (107 ratings)
  • 3
    1% (18 ratings)
  • 2
    1% (16 ratings)
  • 1
    6% (116 ratings)

Reviews with Text

  • 90% (1,903)
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5 / 5 Share

Jan. 19, 2022

ReCharge is probably the most essential part of our business. The customer service is amazing, very quick and super helpful. Tigist specifically was very very helpful!

Using app

About 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

June 15, 2021

We are working with Recharge for several years already. Great team, great company! We will continue to work with Recharge

Using app

About 3 years

Total reviews

12

Average rating

5.0

5 / 5 Share

June 14, 2021

This app makes life easier, and whenever we have an issue - it always turns out that it's something we did wrong :-D

Store

Encha

Using app

Over 6 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 5, 2025

Jaden was able to help with my customer's issue! Thanks so much, Jaden. Truly appreciate it!

Using app

Over 7 years

Total reviews

4

Average rating

4.8

5 / 5 Share

Aug. 12, 2021

Quick response and resolution from Matt J. He was very thorough with the information he provided. Great job!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2021

Recharge has the best customer service hands down! Quick and easy to speak to. I always get my problems resolved In no time!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2021

Every time I have needed help, they have really made sure to address the issue and provide excellent support. Vuk really helped a lot with one of the issues we were having with our workflows, but Vuk made sure to resolve the issue.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 10, 2021

Great tool and works seamlessly with Shopify. When I had an issue when adding variants their customer support team helped to solve it. Thanks Anna at Recharge team!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2021

I used this app to get help on adding more items on the subscription. The representative was knowledgeable and cleared all my questions. Thanks a lot.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 10, 2021

We've used this app for several years now. Been perfect for subscriptions and over time they have improved the functionality. Their support is also superb. Would recommend to any Shopify store looking to set up subscriptions.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 9, 2021

Customer service is great and quickly responds. The app wasn't rendering due to an error on my end and Brandon was happy to jump in and troubleshoot for me.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2021

Amazing App and wonderful customer support. I don't imagine my work without this amazing Recharge app and their support team. Very helpful and easy to communicate with.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2021

Gordon has been a fantastic help and is always ready to jump on a call to assist. Very very good and always impressed

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2021

Mary was right on top of this interaction, smashed it. The problem not quite solved but great to know you are aware of it and its work in progress. Thank you.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2021

Great app and fast assistance! Didn't think I would receive a response that quick since we are on the free plan, but we did!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2021

I reached out to customer service for help with an error message my customers were receiving after I changed some settings in the app. Not only did Tigist respond promptly, he fixed my problem, and went above and beyond to alert me to another potential problem that was a separate issue from the one I originally needed help with. Thank you so much!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 8, 2021

Jaxon went above and beyond. They responded and took care of our request very quickly. Couldn't ask for a better customer support experience.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 24, 2021

Nigel was great. He actually fixed the issue we were having. Saw the issue through from start to finish

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2021

We've been using this service for 3 years now and have been very happy. Support has been very helpful any time I have reached out.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2021

The app is so easy to use, all you need is here and also the rep are so helpful and they respond so quickly to inquiries

Using app

Over 1 year

Total reviews

1

Average rating

5.0