All reviews

Rating Breakdown

  • 5
    87% (1,744 ratings)
  • 4
    5% (106 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (16 ratings)
  • 1
    6% (112 ratings)

Reviews with Text

  • 92% (1,834)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 24, 2021

Patrick helped me understand how gift cards can and cannot be used with my subscription products. Thank you!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 8, 2021

Extremely helpful during the onboarding process. Looking forward to working with ReCharge and offering our customers a super easy experience when they sign up for our subscriptions.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2021

ReCharge has been pivotal in offering our customers customizable subscription options. They are easy to work with, quick to respond (we utilize an upgraded option for quicker reply time), and offer a very intuitive software.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 5, 2021

We use this app for coffee subscription services. It is typically very user friendly, and when we are not able to figure something out, Recharge has an amazing team of customer support reps who are quick to assist. Thank you Katrina - we really appreciate it!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 3, 2021

ReCharge allows us to offer subscriptions, which is a large part of our revenue. Support is top notch.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 2, 2021

I've been using ReCharge for my subscription orders for a bit now. Simple to set up and good customer service when I run into questions or issues. I definitely recommend!

Using app

11 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 31, 2022

This isn't my first time working with Recharge and it won't be my last. Recharge found the sweet spot of people + process. The team is incredible and beyond supportive. S/O to Ben M, Jaden W, & the wonderful Christian!!!! (Christian is truly the support rep of my dreams, so helpful! Everyone really cares about the tool and pushing towards improvements/reviews. I could not recommend more!

Using app

Over 5 years

Total reviews

13

Average rating

5.0

5 / 5 Share

March 31, 2021

Great support from Jessie M! And I love how this app allows me to automate subscriptions and reorders from customers.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 30, 2021

Customer service on point. Very responsive and helpful. Assistance was provided quickly and accurately.

Store

Kepel

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 29, 2021

The team at ReCharge made transferring over our subscriptions services a breeze! The app itself is very user-friendly and customizable.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 29, 2021

I have loved having Recharge for my subscription business. I started as a brand new business and it has been very user friendly. When I have contacted them for help they have been very eager to help with any question I have had.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2025

Great App and great support. We use Recharge in 7 Shopify Stores and it works fine. Also the support is very friendly! Nena is really an expert.

Store

JARMINO

Using app

About 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 26, 2021

Have been using Recharge for a while and have been very happy; lots of good features and functionality, easy to navigate and make changes. Customer service has been really great and responsive as well.

Store

Reel

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

March 25, 2021

ReCharge is excellent! We have been using ReCharge for almost 4 years now to handle our subscription service. They have a ton of features and integrations and they are constantly building out more. Support is also excellent - fast response, effective solutions, and often times they go the extra mile to implement a solution. I'd definitely recommend them to anyone who wants to offer subscriptions to their customers!

Store

Hamama

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 9, 2023

Amber & the Recharge team were very quick and efficient to correct a problem we were having to reactivate subscriptions. They communicated with me quickly and efficiently to get the problem corrected.

Using app

Over 3 years

Total reviews

4

Average rating

4.8

5 / 5 Share

March 22, 2021

I have utilized ReCharge at two different companies now, both with major success. The software itself is simple, straightforward, and able to really open up a major revenue channel if utilized and executed properly. My only suggestion would be to add more customization options for customers and on the backend for developers. For example - we have a minimum 90-day commitment which works well for us, but the only way to prevent a customer from stretching out a 90-day commitment to a much longer period is to not offer the ability for them to edit at all and email our team. It would be great if you could add commitment terms that unlock customization abilities for subscribers automatically.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 19, 2021

Fantastic app and support team, best subscriptions on the market, looking forward to continued success

Store

Amino

Using app

About 1 year

Total reviews

10

Average rating

4.2

5 / 5 Share

Feb. 5, 2025

Super happy with Nena's help! Quick answers and great support.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 16, 2021

I don’t think there are much subscription app on the store but for me, this has been one of the easiest subscription app to use. Everything is integrated and easy to use. Plus the customer service will answer any questions you have promptly.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 15, 2021

Excellent app and support. Highly recommend to use in your store and initiate subscription products to increase your LTV.

Using app

8 months

Total reviews

5

Average rating

3.8