Recharge Subscriptions

Jan. 21, 2021

Leaving this review because our sales rep at ReCharge, Alex, went above and beyond in answering our questions/emails quickly, and with great information and advice. In addition, we have been using the service for almost 3 months now, and the support we get when opening tickets is responsive and informative.

Nov. 24, 2020

Not only is ReCharge really important to our growing business as a product, their customer service is second to none!!!

Nov. 23, 2020

Great app and support as usual ! :) I use it every day and it's very easy to get by. The assistance is always available and offers good advice.

Nov. 23, 2020

Brilliant app and fantastic support from Javaughn - top in class. Would highly recommend to scaling business looking for a serious infrastructure. They didn't become market leader eating crisps while watching Netflix.

Nov. 18, 2020

Rockstar Ronnie to the Rescue. Ronnie gets it done. Every. Single. Time. Fast? Check! Knowledgeable? Double Check! Responsive? Tripe Check! Ronnie was able to fix multiple issues over the course of my launch to get things up and running as fast as possible. I know there are a lot of requests that come in but Ronnie made me feel like I had personal concierge service!

Aug. 20, 2021

ReCharge does a good job of responding to help requests and following through on the process to find solutions.

Nov. 17, 2020

Loved the support received from Recharge's Customer Support team. Shoutout to Isidora! Very helpful with workflows and giving me a step-by-step guide on integrating them with rulesets.

Nov. 17, 2020

They were so helpful on getting the app installed on my client's site! We were pleased with their support team and functionality of the app.

Nov. 17, 2020

I am incredibly pleased with the ReCharge Support Staff, notably Tarek A. I was able to get quick solutions from Tarek (that others said could not be done) and I'm thrilled! I've always received quick and smart responses and great attention to detail and my concerns. I told them they deserve a promotion and I wish I had the authority to give them one! I spoke to so many people about different setup questions and possibilities - from our team, Shopify, and even ReCharge and Tarek provided the only solutions that have worked, accommodated all facets of my concerns, and were very simple to set up (this has happened on multiple occasions). Communication is always thoughtful, clear, and concise. High praise from All-Star Nutrition! Thank you so much!

Nov. 17, 2020

This app needs no introduction as it's become an industry standard with Shopify and enabling subscription/recurring revenue e-commerce businesses. So you'd think they would rest on their laurels when it comes to customer service, right?? WRONG -- ABSOLUTELY AMAZING SUPPORT. Add to this the fact they are constantly rolling out new features and functionality. Best app experience. Hands down. - the team over at NateGrooming.com

Nov. 12, 2020

Great support through the onboarding process. Has done everything we expected for supporting our subscription offering. The new theme for the subscriber portal is a huge improvement.

Nov. 12, 2020

The entire team is great. Quick responses and easy to understand instructions - even for someone like me who struggles with all things technical.

Nov. 11, 2020

This app is flexible and helped us a lot. Support is first class, on time, doing the extra mile for us.

Nov. 11, 2020

I use this app to manage a few different subscriptions. I had a small issue with something and I had it resolved within an hour of me sending my email for help. Highly recommend!

Nov. 9, 2020

We use ReCharge on many Shopify stores, both large and small. It is the most advanced subscription platform out there, with a great developer experience. I highly recommend it.

Nov. 9, 2020

We've been partnering with Recharge for a few years, and they've come along way. Recently they've made a lot of strides in amplifying their technical capabilities. They've listened to our needs as a brand and provide awesome customer support for our team! Would definitely recommend.

Nov. 6, 2020

We recently switched over to Shopify Plus and they recommended this app (as did our development agency HulkApps). I understand why, super customizable! Love it.

Nov. 6, 2020

We have tried a couple of other subscription management apps through the years and the Recharge app is the best by far.

Nov. 6, 2020

The best subscription app there is! Absolutely love it and the team is amazing to work with (especially Paul Hughes).

Nov. 6, 2020

Recharge have been great partners to have and a great team to work with. Excited to keep innovating together and offering more convenient subscription offering to customers.