Recharge Subscriptions App

March 14, 2021

Alicia J. with ReCharge was so helpful! She replied to me over the weekend, when I didn't expect to hear back until Monday. Not only did she quickly help me out, she confirmed everything was working on Sunday morning! Before I even logged into my laptop, she had proactively checked my account to make sure the changes were made effective. I love ReCharge and have had nothing but success using this application! 12/10 would recommend.

June 25, 2021

Excited about the innovation, improvements & growth happening at ReCharge right now! They've allowed us to really customize our subscription experience, and create customers with stellar LTV.

July 15, 2024

The ReCharge Subscriptions app has been a necessity for our business. The support has been very responsive and extremely helpful.

March 10, 2021

I've been using ReCharge for the past 4 years on 4 different e-shops, and I'm glad I chose to partner up with them. Not always ideal, the progress they made over the years is good and their customer service 5*. Now I only wish they make the new Shopify Checkout integration available for their 'old' customers soon.

Nov. 12, 2024

ReCharge support was very helpful and special shout out to Amber P. She really helped me with product updates.

March 9, 2021

We have been using this app for more than a year now and are very happy with it. When you need support, provide as much information as you can. The first rep we encountered wasn't as knowledgeable but another rep stepped in and provided a solution.

Jan. 15, 2025

Although my experience with ReCharge only dates back a few months, I've found it a great platform for managing and monitoring subscriptions. It also integrates well with Shopify and Klaviyo. There's some good functionality for improving AOV and reducing customer churn. I think ReCharge also has quite strong customer service (shout out to Roberto for helping me with a few issues and random questions) available via live chat or email. While no platform is perfect, ReCharge is intuitive to use and is being improved with regular feature updates.

Dec. 13, 2021

Love Recharge! The customer service is great and it's made offering subscription products on our site so easy.

March 4, 2021

I use ReCharge to manage our subscription products and have really enjoyed it! It's very robust and can do quite a bit which is great since so many subscription companies have different needs. Dalia with the support team is awesome! She's always super friendly and really works to give the best support possible.

March 4, 2021

Recharge has been great so far, but it's the support from Katarina N that makes it an overall excellent experience for us as a business. She's always quick to respond, has crazy levels of attention to detail and goes the extra mile to resolve any issues we have. Thank you!

March 3, 2021

Makes it effortless to offer subscription to customers and support is very responsive. The new integrated checkout makes the whole offering a lot more sophisticated.

March 2, 2021

Easy to use and excellent customer service! Our recurring business has continued to grow and grow with this app.

March 2, 2021

Still in the setup phase so can't speak for the utility of ReCharge just yet but I'll be danged if they don't have some world class setup support especially from Ranson!

March 18, 2022

Quick and friendly support from the team! We got our issue resolved right away. Thank you so much for the help!

March 2, 2021

Excellent app and wonderful support. Really happy with it as it makes subscriptions a breeze. We believe this is the best app available for subscriptions

Oct. 18, 2023

Thanks for helping me out today Irving!

Feb. 27, 2021

The back end can be a little clunky for a novice but the support staff are exceptionally helpful and knowledgeable. Chris today was super.

Feb. 27, 2021

We've been using Recharge for over 4 years now. It's been a great tool to facilitate recurring customer charges and simplifying our operations. Recently, I had an issue with reconfiguring some items on Recharge App and couldn't figure it out. I submitted a help desk ticket with Customer Support and Dalia was super helpful and friendly in resolving my issue. I like that if I can't figure something out, I have customer support available to guide me through the process.

Nov. 5, 2021

We use Recharge for our e-commerce website. It is pretty smooth, and customers usually figure out how to make changes to their membership on their own. It is very good for subscriptions on your store. Clay helped me with an issue I had because some code was keeping my add to cart button from showing. He was really pleasant, fast and fixed my problem. I would give him 5 stars if I could.

Feb. 26, 2021

Some of the best customer services that is out there, they helped me migrate from another subscription app!