Recharge Subscriptions App

June 7, 2021

I am submitting this review in regards to your ReCharge Customer Success, John T.! He was super helpful and was able to make the edits I was looking for super fast.

June 7, 2021

As a priority Recharge customer, we've been very happy with the Recharge team's response to our inquiries and requests. The agility of the Recharge team to perform bulk updates and assist us in keeping our own customers happy and delighted is immensely appreciated! (And an extra big shoutout to Jairus!)

Feb. 13, 2024

While we keep battling with Shopify Payments related issues, dealing with Recharge Support has made it more bearable. No issues with customer support (unlike Shopify Support!) Last interaction has been exemplary - thanks Elijah!

June 5, 2021

I used this app to add a subscription box to my puzzle website. It's easy to integrate, easy for customers to use and maintain their information, and ReCharge provides excellent customer service.

June 5, 2025

Amber really was great, her email was on very clear. I was surprised that Recharge attended, replied that swiftly after I asked for help. Thank you Amber

June 4, 2021

I was skeptical about no phone support for the issue I was having but the customer service rep/tech who helped me was quick in responding via email, super clear in her instructions, and knowledgable about how to help me resolve my issue. Very happy we worked it out with no problems.

June 4, 2021

Made it super easy for me to fix an issue disabling a subscription on a particular product. Thank you!!

Feb. 12, 2024

Amazing support team! Jake was so helpful in responding so quickly and effectively.

June 16, 2021

Recharge still has some cleanup to do to make things work smoother, but as they continue to optimize their processes, their team has been vigilant in helping to get my issues sorted. *Update: My Account Manager with Recharge, Paul, has worked closely with me to help reduce the amount of time certain processes have taken me. They've heard my frustrations and Paul has been hard at work to make the experiences smoother for my team.

May 28, 2024

I was struggling to change the address in my email template footer. Thomas helped direct me to solve the issue quickly and with clear guidelines. Great customer service, thanks team

June 2, 2021

Jairus is always so helpful and goes above and beyond of the original request to enable us to complete projects/solve problems.

June 2, 2021

Milica L. on the support team was super helpful and fixed my problem in no time at all. Great app and service!

Dec. 10, 2021

Not only is this app extremely helpful and quite intuitive to use, the support staff at ReCharge is amazing and they are always so timely and professional and helpful! They take the time to go into detail and correct things, and educate their clients! Beyond pleased with your customer service. The only thing I could use more of, is detailed reports and the ability to pull specific information in a more specialized manner. (As in selecting what fields I would like to pull).

June 2, 2021

Nikola has been great! She's helped me with several inquiries that I had today and was quick to resolve them for me!

July 1, 2021

ReCharge offers amazing support, and Gordon has been great at helping us implement specific goals! Definitely go for ReCharge for any subscription business models. Matt was also an amazing help with some super quick support that we needed!

June 1, 2021

Recharge has been incredibly useful and the IT support desk are prompt and helpful with questions I have had.

May 28, 2021

I love this app. It's really very helpful to manage subscriptions on our Shopify store. It's easy to customize. The support team of Recharge is unbelievably good, super swift, giving very detailed answers to all questions. I vividly recommend Recharge!

May 28, 2021

This app has been pivotal in my business, and the customer service (I spoke to Nikola) is great- I was able to contact them easily and got a response and solution quickly. .

May 28, 2021

We have a lot of questions all the time, since we try to figure out how to do it best. The support is amazing, they respond fast and are very helpful and honest in what is and what is not possible. Working together with Recharge and a Shopify Developer, made the possibilities almost limitless. Thanks a lot!

Dec. 6, 2024

Recharge is a great app to build a growing subscriber base for your business. Their customer support is outstanding!