Recharge Subscriptions App
Recharge Payments Trusted Subscription App
Rating
4.8
feedback
1,995
chart
#1,909
All reviews
Feb. 26, 2021
ReCharge has been a huge asset for us in scaling our business! Mathew, and Alex and the whole team at Recharge helped us get started and set up on the platform quickly and seamlessly.
Feb. 25, 2021
ReCharge has worked wonders for us for the past 5 months now. Us being a magazine subscription driven company, it does all the things we need it to. Also the customer support is top notch!
Feb. 25, 2021
Works great with Avalara tax calculations and Shopify. Hoping that the Shopify payments integration is available soon.
April 13, 2021
ReCharge's workflows are incredibly robust -- but VERY sensitive. I was going insane trying to figure it out myself, but Dalia from live chat spent 1.5 hours with me sorting it all out. She was AMAZING. Not a single detail was missed. EVERY STONE WAS TURNED. So polite. So helpful. And yes... we FINALLY cracked the code (thanks to her). If you don't have the chat functionality of ReCharge... it's worth every penny.
Feb. 24, 2021
Spent a significant amount of time searching out the perfect subscription app for us as we plan to scale significantly, and I wanted to make sure I partnered with the right company. ReCharge has exceeded my expectations - the support they give throughout the onboarding experience has been fantastic. It's also a very good app in terms of being able to customize it (significant customizations require a shopify expert, but the fact that almost anything can be done if you want it, is a HUGE plus). Highly recommend so far! Also extra kudos to Duncan and Alona who have supported me throughout the onboarding - they are great!
Feb. 23, 2021
Chris at ReCharge was quick to update our theme for us when we realized it had uninstalled. The product works great we use it for recurring donations as a charity and saves us a ton of time with processing.
Aug. 24, 2022
Gordon always goes above and beyond to get things sorted for us, and we're also getting in touch for one reason or another! Very patience and helpful as always. We're making really good progress with our portal.
Feb. 22, 2021
Great app, works perfectly for our subscription service. Very helpful customer service - even on the standard tarrif.
Aug. 25, 2021
Amazing app, it's easy to use, and fairly straightforward. Even a nontech-savvy person can operate. Also has top-notch responsive Customer service.
July 15, 2021
My experience with the Customer Success team, Brandon P, was excellent in helping solve our migration questions. Fast support and clear next steps. Thank you ReCharge!
Feb. 17, 2021
Great app and excellent support system! I highly recommend this app for your subscription needs. 5 stars.
Feb. 16, 2021
The team at ReCharge is super helpful and patient. They're always swift to respond and we take a lot of comfort in knowing that their support team is available to help us navigate the app and any new implementations. Sukhman & Jessie M helped us test out a new subscription and ensure a seamless launch. We've relied on the assistance from the customer success team and have been pleased (since 2018) with their level of support and responsiveness.
Feb. 15, 2021
This app is great. Easy to install and add products to. Also when I need something tweaked the support was quick and efficient.
Feb. 15, 2021
Used this app to run a subscription box service a few years. It's a bit challenging to set up but it does the job and works well. ReCharge's Customer Service is awesome, they've always been helpful and able to solve problems quickly.
Feb. 10, 2021
Great customer service! Very responsive team and always willing to help with bulk discount uploads.
Feb. 10, 2021
I use this app for monthly subscriptions on our website. It is user friendly and even when there is something I don't know how to manage, their support team is prompt and very helpful.
Feb. 9, 2021
Byron C. has helped me a few times already and has done a great job each time. I'm pretty sure each time was towards the end of the week on a late Thursday or Friday.I figured I would get a response on the following Monday since it was the weekend and that's what happened. I really appreciate the response. They always seem to go above and beyond!
Feb. 8, 2021
Good ap, great customers service. Few teething issues but customers service usually fixes swiftly...
Feb. 5, 2021
This app powers our entire subscription biz and we wouldn't be able to run on shopify without it. Functionality is slightly limited out of the box, but the Recharge team is ready and willing to help with any and all customizations, and their CS team is very responsive and willing to help with all issues big and small.
June 9, 2022
After a somewhat confusing set of starts and stops with different reps, Dora was extremely helpful in pulling together my support history and helping me get to a quick resolution. We had a very complicated subscription program and Recharge was always willing to help us think (and execute) outside of the box to accomplish our brand objectives.