Recharge Subscriptions App
Smarter subscriptions powering your growth & retention
Rating
4.8
feedback
2,101
chart
#2,133
All reviews
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Nov. 21, 2023
This app has helped our business so much, it allows our customers to automate ordering their products on a schedule that works best for them. And the customer service team is amazing!
May 14, 2021
This app has really helped with customer retention, and DJ in customer service was great. Be warned though that if you want quick response times you will need to get a premium service plan.
May 13, 2021
Daliah F and AJ M. have been SO very helpful to us! We were hesitant to switch our subscribers to ReCharge, since we had been with Cratejoy for so long, but we are extremely happy we did! Daliah & AJ are always not only willing to help, but seem excited to help us with any issues or confusion we have!
Jan. 26, 2024
The support is always there to help to fix our issues and address other concerns. ~Anthony Rigor, Klaviyo & Campaigns Tech
May 12, 2021
Wonderful service and great experience with support! All of my questions were answered and my issues were resolved quickly.
May 12, 2021
Great app that has everything I need in terms of functionality and it also has great customer support!
May 11, 2021
Excellent customer service provided by Elli! Went above and beyond in helping and made the whole process seamless.
May 11, 2021
Even though we are on the FREE account we get incredible after-sales service, love the features, flexibility and capability of the application and there is pretty much nothing it can't cater for!
May 11, 2021
They answered very fast, She knew exactly what we were needing at that point and solve the matter immediately. I will contact her about some other matters that we are encountering as well with integration with other apps we use in our stores in Shopify. Thank you very much I will recommend your support team.
May 10, 2021
The team was very supportive in helping us onboard and for several months after integrating ReCharge into your system. They 100% wanted to set us up for success. We're obviously grateful to be working with them.
May 10, 2021
I find ReCharge a little pricey and some features can be a little tedious, but overall it works well. Shoutout to Renata though for great service and assistance with some issues we were having and resolving them promptly.
May 9, 2021
Funktional. Robust. Super cool and helpful customer support! We went from 0 to 100 subscriptions with ReCharge and will continue growing with them!
May 7, 2021
We had an issue with the widget not showing up on our new theme, and then when it did show up on the listing, it was above the images. Ronnie and DJ did an excellent job of getting everything sorted out to us in about 24 hours. Great customer service!
May 7, 2021
Recharge is amazing and it is so easy to use! The customer service is also top notch! When I've had an issue and need their help they respond so quickly with a solution! Matt J. was a huge help to me and even sent a video showing exactly what the issue was and how to fix it!
May 6, 2021
App was really easy to set up and integrate with our store. I'm currently using the free plan but it's working well out of the gate. We've had a few subscriptions processed already and it's a seamless experience. That said, as an FYI we've run into 2 issues because of our unique store setup: 1) No ability to have the subscription purchase price reflect different currencies (our site uses a currency selector). Subscription are priced based off of the main currency. ReCharge says the only way to avoid this issue is to have duplicate sites showing different currencies. 2) For our products we have a dropdown where the customer can choose to buy 1 or 2 of the same item. When a customer buys 2, there's a 10% discount. For our subscription we offer a 15% discount. When a customer selects to buy 2 items, the 2-item subscription cost is discounted off of the already discounted 2 items cost, so effectively there's a double discount. Wish it could be discounted off of a regular price or we could disable subscription option for the 2-item purchase.
May 6, 2021
This app is great! We love all the functionality it gives us. From special flows and integrations to mail integration. Works great. Our CX rep Gordon C. is money. So much knowledge about shopify, and how to make our store the best experience for our customers!!
Nov. 29, 2023
ReCharge is always responsive to our needs and has been a great tool for us in serving our customers.
May 6, 2021
We've been using this app for 2 years and works great for our subscriptions. Easy integrations with shopify and other platforms. Great customer service! Very prompt and happy to help with any issues/questions.
May 6, 2021
The few times I've needed it their Customer service and Technical support team is always timely and helpful.
May 6, 2021
I've been using Recharge for a few years. They are always improving their backend and are quick to reply with customer service.