All reviews

Rating Breakdown

  • 5
    88% (1,846 ratings)
  • 4
    5% (107 ratings)
  • 3
    1% (18 ratings)
  • 2
    1% (16 ratings)
  • 1
    6% (116 ratings)

Reviews with Text

  • 90% (1,903)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 12, 2024

Happy with the quick solution. Updated review - July 11th, 2024. Ran into an issue. Kiki from the technical support team did a great job resolving our issue within a short time. :-)

Using app

Over 5 years

Total reviews

8

Average rating

5.0

5 / 5 Share

May 5, 2021

We migrated our subscription business to ReCharge and it's helped us offer new features that help drive LTV like one-time addons, retention strategies, and quick actions via SMS.

Using app

9 months

Total reviews

9

Average rating

4.9

5 / 5 Share

May 5, 2021

This app works great to run our subscription boxes. And they provide amazing customer service! Would highly recommend!

Using app

About 4 years

Total reviews

4

Average rating

4.8

5 / 5 Share

May 4, 2021

ReCharge is great. What's even better is their customer support when you run into an issue. Isidora had a solution for every problem I brought to her. If there wasn't a solution, she forwarded it on as a suggestion to the product team. Definitely appreciate the level of support for an integrated app like ReCharge.

Store

No Cow

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

June 2, 2021

*Edit -Ranson helped us get this working so I edited my review. We cant even get a response for their support staff to get us up and running. Very Unprofessional. I hope this doesn't happen to anyone else.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 4, 2021

Diana and Clay helped us a lot with the adjustements for the new webiste. Prompt service and fast communication. Super

Using app

About 1 year

Total reviews

5

Average rating

4.8

5 / 5 Share

Aug. 7, 2023

Very grateful for the prompt responses and willingness to help continually update our subscriptions! Loving this app!! I can always count on the Recharge support team!

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 29, 2021

The app is very useful and easy to navigate. We have tried other applications but this worked the best (:

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2021

On one occasion Owais has provided me with useful guidance. Another time, Damien has been of great help and has even made a video to show me on to perform a certain activity step by step. I appreciate their support staff.

Store

Woken

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 29, 2021

Patrick did a great job by quickly helping us resolve the problem we experienced. We appreciate his efficiency and professionalism. Thank you!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2024

Recharge and its team are amazing! I was an early adopter and have gone through changes with them, most recently with the new integration to Shopify check out. Not only are they amazing communicators, they actually know what they’re doing! I cannot stress how valuable Recharge has been for my small business. I highly recommend using Recharge for your subscription service.

Using app

Over 7 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 1, 2022

Chantz provided wonderful & prompt support -- he made both my life and that of our customer's so much easier!

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 28, 2021

Super service! :) They are fast to respond and are very polite. I have used them many times and always happy to recommend their service.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 27, 2021

Dalia was excellent - fixed my regen issues in real-time and explained a ton of stuff to me that I didn't previously understand. Thanks Dalia!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2021

We have been on recharges free trial and we finally have our first website subscriber! The team have been very responsive and helpful - especially Alicia. Thanks!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 27, 2021

It was a quick, friendly and professional fix to my problem from Nicola. Much appreciated! She definitely deserves the 5 stars :) Thanks.

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 26, 2021

Almost ready to go live with ReCharge Subscriptions, the app is easy to use and looks professional. We've had a couple of small conflicts with our theme that the ReCharge team are resolving for us as we speak. The customer support from both Alona and Jamison has been nothing short of fantastic, I would highly recommend ReCharge to anyone looking to add recurring payments to their Shopify store. 5/5. George, Protein Package (proteinpackage.co.uk)

Using app

About 2 months

Total reviews

16

Average rating

4.8

5 / 5 Share

April 22, 2021

App is easy to use and their customer service is very responsive to any questions and requests I have.

Using app

Over 1 year

Total reviews

5

Average rating

4.8

5 / 5 Share

April 20, 2021

My recharge was down due to another app blocking it. ReCharge spent all weekend fixing it and I couldn't be more grateful. I look forward to scaling Elixirshots.com with ReCharge and appreciate their 5-star customer service and dedication to helping. Tarek and anyone else that helped, THANK YOU!

Using app

10 months

Total reviews

7

Average rating

5.0

5 / 5 Share

April 16, 2021

Very solid and continuously improving product. Meets our needs and their team is always available and approachable for any issues.

Store

YFood

Using app

Over 3 years

Total reviews

2

Average rating

5.0