Recharge Subscriptions App for Shopify

Recharge Subscriptions App

The subscription platform built for the fastest-growing brands
Rating
4.8
Feedback
3,121
Reviews
Chart
#1,152
Shopify

All reviews

5 / 5 Share
March 1, 2022

Resolved my issue and was a very fast response - much appreciated. This saved me a lot of money as a developer quoted high for a simple task.

Store Using app Total reviews Average rating
Dog Box Boutique 9 months 2 5.0
5 / 5 Share
Feb. 20, 2024

Prompt response and super helpful. We've been using Recharge for more than 2 years and we are happy with the customer service experience. Nevena is really helpful

Store Using app Total reviews Average rating
Catholic Family Crate Over 5 years 7 5.0
5 / 5 Share
July 27, 2021

The customer service for this app is excellent. I was having a problem with the subscription and they were able to fix the problem immediately.

Store Using app Total reviews Average rating
Arbria Creations Over 1 year 3 5.0
5 / 5 Share
July 27, 2021

We recently switched to ReCharge in order to integrate with a new loyalty and rewards platform. Not only does ReCharge fulfill that need for us, it's also a much better user interface for customers. ReCharge support has been very helpful as well whenever we have questions or run into roadblocks with implementation.

Store Using app Total reviews Average rating
fit-flavors 5 months 7 5.0
5 / 5 Share
July 27, 2021

Katy was very helpful, she was unable to duplicate my problem but she went in and update the information I was having issues with. Then asked me to reach out if the problem continues.

Store Using app Total reviews Average rating
Simple Loose Leaf Over 1 year 4 4.8
5 / 5 Share
March 15, 2024

Love the support and follow through. The agent was able to discover and explain the issue in a timely manner.

Store Using app Total reviews Average rating
CocoaVia About 4 years 4 5.0
5 / 5 Share
July 27, 2021

Fantastic app and great support, thanks very much! The subscription works really well and can be customized, also Tigist has helped a lot with support

Store Using app Total reviews Average rating
NutriPaw About 20 hours 11 5.0
5 / 5 Share
Dec. 2, 2021

I have had a few issues with navigating our subscriptions account but every time I raise a query recharge employees have been very helpful and concise in their answers. Most recently Miguel was fantastic with his example videos and helping me solve an issue. Thank you!

Store Using app Total reviews Average rating
teapigs.co.uk Over 2 years 1 5.0
5 / 5 Share
July 23, 2021

Any time I have an issue, the service team (Especially Sukhmun P.) has been incredibly helpful and able to answer all my questions in a way that made sense and work with me to help me better manage how our store uses ReCharge.

Store Using app Total reviews Average rating
Paradise Fibers Over 5 years 8 5.0
5 / 5 Share
Jan. 12, 2022

Kiki L answered my question quickly and her customer service was 5-Star. Your app is easy to use but I find your Help/Support Center difficult to locate answers in. Your team is great and I usually reach out to them by message directly because I go around in circles trying to get an answer through the Help screen. I have to say, though, the recent update is good as it provides more detailed analytical info.

Store Using app Total reviews Average rating
Fekkai Almost 2 years 1 5.0
5 / 5 Share
July 23, 2021

Great use for subscriptions with your Shopify. Great support when needed. Found it super fast and efficient :)

Store Using app Total reviews Average rating
Detour Coffee Roasters Over 5 years 1 5.0
5 / 5 Share
July 23, 2021

Very happy with the customer support received when I had an issue with my shipping options. Highly recommended!

Store Using app Total reviews Average rating
Bear Essence Tooradin 11 months 3 5.0
5 / 5 Share
July 22, 2021

Recharge support is fantastic!!!! They were able to help me resolve my issue quickly and satisfactorily.

Store Using app Total reviews Average rating
Evolve Mala Over 2 years 1 5.0
5 / 5 Share
July 22, 2021

Easy as - amazing customer support too! Takes no time to set up and integrates perfectly with shopify!

Store Using app Total reviews Average rating
Hits Different 7 days 2 5.0
5 / 5 Share
July 22, 2021

i needed to know who was purchasing what product within my various subscriptions for work. recharge was able to add in a tool so i could get access to this information. super helpful and quick response time too!

Store Using app Total reviews Average rating
gem-kind 9 months 2 5.0
5 / 5 Share
July 21, 2021

The customer service was amazing! They answered all 4 of my questions individually and understood what I was saying the first time!

Store Using app Total reviews Average rating
SUPER TEETH 2 days 1 5.0
5 / 5 Share
July 21, 2021

This is a great app, the customer portal was recently updated too and it's awesome. Great customer service. Responses are fast and efficient!

Store Using app Total reviews Average rating
FODY Food Co. - USA 12 months 1 5.0
5 / 5 Share
July 20, 2021

Although new to the program and have yet to get subscribers, the customer service has been excellent! Jaxon was very quick to respond to my question and provide the answers and help I needed to make things work more smoothly with my inventory management software. Thanks again, you guys are great!

Store Using app Total reviews Average rating
Sweet Surrender 12 months 19 5.0
5 / 5 Share
July 19, 2021

Works great for what we use it for. For the one instance where we had an issue that we could not resolve there support team were happy to help.

Store Using app Total reviews Average rating
Allergy Cosmos 10 months 1 5.0
5 / 5 Share
July 16, 2021

Renata was great - she helped us with our issues we were having with our pixel to allow our data to sort properly which wasn't their fault at all. Thanks!

Store Using app Total reviews Average rating
Alyve 12 months 3 5.0
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