All reviews

Rating Breakdown

  • 5
    88% (1,844 ratings)
  • 4
    5% (107 ratings)
  • 3
    1% (18 ratings)
  • 2
    1% (16 ratings)
  • 1
    6% (116 ratings)

Reviews with Text

  • 90% (1,901)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 25, 2021

ReCharge is excellent! We have been using ReCharge for almost 4 years now to handle our subscription service. They have a ton of features and integrations and they are constantly building out more. Support is also excellent - fast response, effective solutions, and often times they go the extra mile to implement a solution. I'd definitely recommend them to anyone who wants to offer subscriptions to their customers!

Store

Hamama

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 9, 2023

Amber & the Recharge team were very quick and efficient to correct a problem we were having to reactivate subscriptions. They communicated with me quickly and efficiently to get the problem corrected.

Using app

Over 3 years

Total reviews

4

Average rating

4.8

5 / 5 Share

March 22, 2021

I have utilized ReCharge at two different companies now, both with major success. The software itself is simple, straightforward, and able to really open up a major revenue channel if utilized and executed properly. My only suggestion would be to add more customization options for customers and on the backend for developers. For example - we have a minimum 90-day commitment which works well for us, but the only way to prevent a customer from stretching out a 90-day commitment to a much longer period is to not offer the ability for them to edit at all and email our team. It would be great if you could add commitment terms that unlock customization abilities for subscribers automatically.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 19, 2021

Fantastic app and support team, best subscriptions on the market, looking forward to continued success

Store

Amino

Using app

About 1 year

Total reviews

10

Average rating

4.2

5 / 5 Share

Feb. 5, 2025

Super happy with Nena's help! Quick answers and great support.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 16, 2021

I don’t think there are much subscription app on the store but for me, this has been one of the easiest subscription app to use. Everything is integrated and easy to use. Plus the customer service will answer any questions you have promptly.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 15, 2021

Excellent app and support. Highly recommend to use in your store and initiate subscription products to increase your LTV.

Using app

8 months

Total reviews

5

Average rating

3.8

5 / 5 Share

March 14, 2021

Alicia J. with ReCharge was so helpful! She replied to me over the weekend, when I didn't expect to hear back until Monday. Not only did she quickly help me out, she confirmed everything was working on Sunday morning! Before I even logged into my laptop, she had proactively checked my account to make sure the changes were made effective. I love ReCharge and have had nothing but success using this application! 12/10 would recommend.

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 15, 2024

The ReCharge Subscriptions app has been a necessity for our business. The support has been very responsive and extremely helpful.

Using app

Almost 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 10, 2021

I've been using ReCharge for the past 4 years on 4 different e-shops, and I'm glad I chose to partner up with them. Not always ideal, the progress they made over the years is good and their customer service 5*. Now I only wish they make the new Shopify Checkout integration available for their 'old' customers soon.

Using app

About 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

ReCharge support was very helpful and special shout out to Amber P. She really helped me with product updates.

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 9, 2021

We have been using this app for more than a year now and are very happy with it. When you need support, provide as much information as you can. The first rep we encountered wasn't as knowledgeable but another rep stepped in and provided a solution.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 15, 2025

Although my experience with ReCharge only dates back a few months, I've found it a great platform for managing and monitoring subscriptions. It also integrates well with Shopify and Klaviyo. There's some good functionality for improving AOV and reducing customer churn. I think ReCharge also has quite strong customer service (shout out to Roberto for helping me with a few issues and random questions) available via live chat or email. While no platform is perfect, ReCharge is intuitive to use and is being improved with regular feature updates.

Using app

Over 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 13, 2021

Love Recharge! The customer service is great and it's made offering subscription products on our site so easy.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 4, 2021

I use ReCharge to manage our subscription products and have really enjoyed it! It's very robust and can do quite a bit which is great since so many subscription companies have different needs. Dalia with the support team is awesome! She's always super friendly and really works to give the best support possible.

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

March 4, 2021

Recharge has been great so far, but it's the support from Katarina N that makes it an overall excellent experience for us as a business. She's always quick to respond, has crazy levels of attention to detail and goes the extra mile to resolve any issues we have. Thank you!

Using app

30 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 3, 2021

Makes it effortless to offer subscription to customers and support is very responsive. The new integrated checkout makes the whole offering a lot more sophisticated.

Using app

About 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

March 2, 2021

Easy to use and excellent customer service! Our recurring business has continued to grow and grow with this app.

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

March 2, 2021

Still in the setup phase so can't speak for the utility of ReCharge just yet but I'll be danged if they don't have some world class setup support especially from Ranson!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 18, 2022

Quick and friendly support from the team! We got our issue resolved right away. Thank you so much for the help!

Using app

Over 1 year

Total reviews

4

Average rating

5.0