Recharge Subscriptions App
All reviews
The customer service is wonderful. They respond quickly and stick with you until the problem is solved.
Great working app with increasing feature repertoire. Very responsive and competent support as well! Would highly recommend.
Chris was very helpful and very responsive when inquiring about the checkout migration. He made sure we were speaking to the right people and didn't hesitate to offer additional help when needed.
We use this app for customers with products on subscription and really like how easy it is for customers to change aspects (skip a month, add quantity, change flavor, etc) of their subscriptions. Easy integration to our Shopify store. Their customer support is very responsive when we need something or have questions. We aren't solely a subscription based business model but with the analytics they provide on the backend I can see how this would be a great platform to help grow a business that built on subscriptions.
Appli très intuitive, équipe très réactive. Le service support répond en général dans la journée, vraiment top!
Great for subscribers. Had a few initial problems when setting up etc but Jaxon has massively helped out on the issues we were having and now all is running smoothly!
Brendan was very quick and helpful with my queries. He checked in with me to make sure that all his information worked. 5 stars!!!
Everyone was extremely responsive and helpful with solving a few issues we were having. I am happy with the service.
Great platform for subscriptions. Plenty of integrations as well. They helped us migrate all of our subscriptions over so that we could manage them in one place and better understand our data. Their analytics gives great insight to what's going in with your subscription business. We're overall happy with the app.
With a growing subscription business, Recharge has been extremely helpful and valuable to our company. There are comprehensive analytics that Recharge compiles for us as well that help us with forecasting and with our retention efforts. Our rep Tyler is very knowledgable and willing to help at the drop of a hat.
After a few teething problems with initial set up I contacted the support team and a guy named Gordon was able to get us up and running within the hour. He was helpful, patient and made the process a lot less daunting than it had seemed initially. Moving forward, we're looking forward to growing our subscription side of the business with ReCharge and won't hesitate to reach out to the support team should we need any further help.
Best-in-class recurring payment (subscription) integration on the market. ReCharge has everything you need wether you are just starting out or have an already established business. Exceptional customer service who always go above and beyond. Extensible platform with an amazing api allows for customization and scale as your business grows. I couldn't recommend ReCharge enough!
We've been using this app for almost a year now. Our Rep Tyler is really helpful and always willing to get on a call with us to work out our development ideas. The app works as designed and they have been great about making it fit our VERY customized setup. Would recommend!
We've been using the app for a long time, but I can easily say the customer service is A1. Less than 24 hours (8 to 12 hours) to be answered and you feel they really want to help and make it simple for you.
Customer service during set-up was quick and effective. Prefer this app above others in the app store.
This review is for Meredith for assisting me with my concern regarding a refund. Charlotte Turner [email protected] - Exceed Time Limit for Refund
Alicia was so helpful when I needed some guidance around adding subscription products - she gave me instructions and support, and extra tips to help me out - cheers!
We had to run a bulk update through ReCharge which usually takes several business days. I explained to the team that our issue was a bit time sensitive and we needed the update done on a specific date -- they were very responsive and were able to accomodate my request! Matt and Nevena were in particular very helpful.
The app always works fine. Support is always in real-time, very professional and result focused. Very fair in pricing and accommodative. Special thx to Gordon
Jaden was one of the best customer service agents that I have ever experienced and not j witusth Recharge. He asked questions then sent a screen shot so I was educted on how to help customers going forward and then he went above and beyond by looking at my charge errors to see if there was anything else he could help with. I hit the jackpot with him. Thanks again Jaden!!
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