Recharge Subscriptions App

Feb. 10, 2021

Great customer service! Very responsive team and always willing to help with bulk discount uploads.

Feb. 9, 2021

Byron C. has helped me a few times already and has done a great job each time. I'm pretty sure each time was towards the end of the week on a late Thursday or Friday.I figured I would get a response on the following Monday since it was the weekend and that's what happened. I really appreciate the response. They always seem to go above and beyond!

Feb. 8, 2021

Good ap, great customers service. Few teething issues but customers service usually fixes swiftly...

Feb. 5, 2021

This app powers our entire subscription biz and we wouldn't be able to run on shopify without it. Functionality is slightly limited out of the box, but the Recharge team is ready and willing to help with any and all customizations, and their CS team is very responsive and willing to help with all issues big and small.

June 9, 2022

After a somewhat confusing set of starts and stops with different reps, Dora was extremely helpful in pulling together my support history and helping me get to a quick resolution. We had a very complicated subscription program and Recharge was always willing to help us think (and execute) outside of the box to accomplish our brand objectives.

April 4, 2025

The app itself, like anything for Shopify, is not without its unique challenges. However, we've had really solid support experiences.

Feb. 5, 2021

Has grown to be an absolutely essential part of our business. It's seamless and the analytics section is gold! We're able to quickly see our active subscribers, churn, and future revenue!

May 24, 2023

Great and quick customer support service and the app offers a lot of great features that other app don't! We've been using the app for three years now and couldn't recommend it higher!

Feb. 4, 2021

Excellent customer service each and every time I get in touch with ReCharge, incl. just now from Javaughn. Always super friendly, proactive and a general willingness to help. Thank you!

Feb. 4, 2021

This app helped us increase subscriptions on a new stable platform that integrated directly with Shopify Payments. We're happy!

April 3, 2024

I had a great experience with Nena who helped me troubleshoot some issues I was having with the RechargeSMS app. She was very responsive and answered any additional questions I had. I feel good about the support that she provided me with. Thanks Nena!

May 17, 2022

Alicia J was extremely helpful in getting my issue sorted quickly and efficiently. Alicia you are a life saver! 10 out of 10 stars!

Feb. 1, 2021

We're using this app to help capture repeat orders and it's doing very well for us. The support team is very helpful with all our concerns and issues.

Feb. 1, 2021

App really works well for us. It can be a bit fiddly but he support is great. The friendly Byron C helped us when we had some trouble and now it's working smoothly again. Recommended.

Jan. 30, 2021

Fast response and very helpful. I wanted to figure out how to set two different prices for my subscription and one time purchase and I got that figured out.

Jan. 30, 2021

ReCharge has been Great. Mat Mosveen was amazing in helping us get to launch and Stefan Markovic from Migrations made our import a breeze. Really pleased so far! Thanks Mat and Stefan!

Jan. 29, 2021

Recharge is a great out of the box subscription app and the staff has been very helpful. I certainly recommend them if you are looking to expand your subscription business.

Jan. 29, 2021

Stefan M. was extremely helpful in making the migration into recharge a seamless process! Excited to get things rolling on the new platform.

Jan. 27, 2021

Customer support very reactive and usually have solutions. Today they have sorted out the EU tax position for a UK company.

Jan. 27, 2021

Hey a BIG thank you to Filip S. who helped me set up my ReCharge after getting a new laptop! Such quick and helpful advise. Thanks so much!