Recharge Subscriptions App
Smarter subscriptions powering your growth & retention
Rating
4.8
feedback
2,101
chart
#2,174
All reviews
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Jan. 26, 2021
Hi Denis, Your response was prompt & thorough. Thank you. It is very much appreciated. Take care & be well.
Jan. 26, 2021
Chris from the support team was extremely quick and knowledgable when it came to a bulk change I needed in a time sensitive amount of time. He was very thorough and explained in an easy way what he needed from me in order to complete the task on his end. I couldn't have asked for a better experience to a task that seemed daunting beforehand.
Oct. 1, 2021
Bekah responded to my question very quickly and went above and beyond to assure me my issue would be resolved. I felt taken care of and continue to have excellent service when I reach out to recharge with any issue. Thank you!
Jan. 25, 2021
Very good support by Denis R. Helped fast and helped with every question I had and fixed all problems.
Jan. 25, 2021
Great experience with ReCharge. Had the help from one from the Migration Team - Stefan, and he helps us out a lot. Can really recommend Recharge to anyone!
Jan. 25, 2021
Mat and the team was super helpful throughout the integration and migration of our members. We are very excited for the up and coming features which will really help us in taking our service to the next level.
Jan. 20, 2022
I've been using Recharge for 2 years now, the app works well for what I need and appreciate the super responsive support team. Thanks Gordon!
Dec. 7, 2021
I had multiple customer's who were having issues changing the date of their subscription orders. Sarah was very helpful with resolving my problem!
Nov. 2, 2021
We're huge fans of Recharge & their support team! The platform works great. Their support team has helped bail us out of some really complex mixups in the past. Dalia & Jon's responses were always on time and extremely thorough. We really couldn't ask for more in a business partner! They clearly care about their CX and it shows :].
June 25, 2021
Recharge has been a great partner for us for the past 3 years. We're now on their Pro plan, and the features and level of support we receive whenever we need to tweak something are stellar - the team responding to our queries (Jairus, Paola, Tarek, Alicia, and of course Timoor) usually responds within 12 hours and solves whatever we need.
Jan. 21, 2021
I migrated from Bold to Recharge as the integration and partnership options Reacharge had available were essential to our continued growth. The migration team (Mat in particular), were beyond helpful and made the experience seamless!
Jan. 21, 2021
Alicia was really helpful in guiding me through our Store Currency change and was very patient with me! everything works flawlessly and the migration was done in no time. Great thank you!
July 22, 2024
Great help from Nick from eGenius Shop. He helped me solved a shipping issue.
Jan. 19, 2021
Jessie was awesome! Helped me fix a product that wasn't syncing, very quick response time. Thanks Jesse!
Using app
6 months
Total reviews
6
Average rating
5.0
Jan. 19, 2021
We are very happy with ReCharge's support. There was a substantial bug just for our store and they brought in their product developer team in an attempt to solve this. The solution was found! Excellent support from the team!
Jan. 19, 2021
Great customer support! Responses are very timely and helpful. We used a developer to create a custom setup, everything is running smoothly.
July 8, 2021
Troy is amazing and incredibly helpful! He knew exactly how to help me and was very thorough with his instructions. He responded fast to my inquiry and I could not be more grateful! ReCharge has excellent customer service overall and has been incredibly helpful when we need to update things in our system. They are happy to set up calls with us for extra assistance and help our business run successfully.
Jan. 19, 2021
the customer support is amazing. very fast & well explained responses that help solve my questions / issues immediately. thank you!