All reviews

Rating Breakdown

  • 5
    87% (1,734 ratings)
  • 4
    5% (105 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (17 ratings)
  • 1
    6% (111 ratings)

Reviews with Text

  • 92% (1,826)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 11, 2025

Store

tāep

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate the five-star rating. Thanks for trusting Recharge. - Ty Bailey | VP of Services

5 / 5 Share

Sept. 11, 2025

Good experience with CS team, Nikola was helpful and patient in resolving customer based issues with added learning material.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for highlighting Nikola’s work. I am happy to know he was patient and provided learning resources along the way. - Ty Bailey | VP of Services

5 / 5 Share

Sept. 10, 2025

Support was very quick and was able to help promptly.

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review. Quick and effective support is always our aim and I am glad we were able to help. - Ty Bailey | VP of Services

5 / 5 Share

Sept. 10, 2025

Vinse was responsive, nothing to complain about, frankly, it's great and i would same say perfect !

Store

Jilypet

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear Vinse was so responsive and helpful. We will make sure he sees this. - Ty Bailey | VP of Services

5 / 5 Share

Sept. 9, 2025

We love ReCharge, not only for how much they can do and how well integrated with Shopify they are, but also for their great customer service. Thanks, ya'll!

Using app

About 9 years

Total reviews

5

Average rating

5.0

Developer Reply

This is wonderful feedback. Thank you for recognizing both the platform and the customer service. We are grateful for your trust. - Ty Bailey | VP of Services

5 / 5 Share

Sept. 9, 2025

Using app

About 6 years

Total reviews

5

Average rating

5.0

Developer Reply

We appreciate the support and the strong rating. Thank you for working with us. - Ty Bailey | VP of Services

5 / 5 Share

Sept. 8, 2025

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the five stars. We are glad to be part of your journey. - Ty Bailey | VP of Services

5 / 5 Share

Sept. 8, 2025

Fantastic customer service!

Store

Buddy

Using app

9 months

Total reviews

4

Average rating

4.0

Developer Reply

Thanks for your kind words. We are happy the team was able to deliver fantastic service. - Ty Bailey | VP of Services

5 / 5 Share

Sept. 5, 2025

Store

Vetain

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate the five-star rating. Thank you for choosing Recharge. - Ty Bailey | VP of Services

5 / 5 Share

Sept. 4, 2025

Hoa at Recharge was wonderful to work with and very helpful throughout the entire implementation process!

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for sharing this. Hoa is a wonderful teammate and we are thrilled she could help throughout your implementation. - Ty Bailey | VP of Services

5 / 5 Share

Sept. 4, 2025

Appreciate the great customer service!! Jaden rocks!

Using app

Almost 4 years

Total reviews

7

Average rating

4.9

Developer Reply

Appreciate the shoutout for Jaden. He is fantastic and we are glad to know he made a great impact. - Ty Bailey | VP of Services

5 / 5 Share

Sept. 4, 2025

Using app

Almost 4 years

Total reviews

13

Average rating

5.0

Developer Reply

Thank you for the five-star review. We are grateful for your trust in Recharge. - Ty Bailey | VP of Services

5 / 5 Share

Sept. 4, 2025

Yajaira at customer support solved my problem quickly.

Store

Melo

Using app

3 months

Total reviews

8

Average rating

5.0

Developer Reply

Glad Yajaira could quickly solve the issue for you. We will be sure to share your kind words with her. - Ty Bailey | VP of Services

5 / 5 Share

Sept. 4, 2025

Working with irving was very helpful

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for calling out Irving. I am happy to hear he was able to help and make the experience a good one. - Ty Bailey | VP of Services

5 / 5 Share

Sept. 4, 2025

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate the five-star rating. Thank you for being part of the Recharge community. - Ty Bailey | VP of Services

5 / 5 Share

Nov. 4, 2025

Excellent support! I appreciate the fast response!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the kind words. We are glad the team could provide excellent support. - Ty Bailey | VP of Services

5 / 5 Share

Sept. 3, 2025

Using app

Over 3 years

Total reviews

10

Average rating

5.0

Developer Reply

Thanks for the five stars. We appreciate your support and are happy to have you with us. - Ty Bailey | VP of Services

5 / 5 Share

Sept. 3, 2025

The support is really good! And the analytics tools provide you with every information you neeed to make good decisions. It also offers an API for implementation in webshops with headless technology like we have.

Using app

Over 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for this thoughtful review. I am glad the support team has been helpful and that the tools and integrations have made it easier for you to make informed decisions. - Ty Bailey | VP of Services

5 / 5 Share

Aug. 31, 2025

Very Good

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your review! - Ty Bailey | VP of Services

5 / 5 Share

Aug. 29, 2025

Super fast help! Great support agent! Thank you!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the kind words. I am glad our team was able to provide fast and helpful support. - Ty Bailey | VP of Services