Recharge Subscriptions App
Smarter subscriptions powering your growth & retention
Rating
4.8
feedback
2,101
chart
#2,174
All reviews
Feb. 4, 2021
I've been using ReCharge for almost 5 years now. It's by far one of the most reliable and income building apps in my toolbox. With over 700 subscribers to date, I would never consider eliminating or switching. Customer service is top notch! Nathan was extremely helpful and offered more than simply answers, but solutions that I hadn't even considered. One of my most favorite apps in the app store! Thank you ReCharge!
Jan. 18, 2021
Great tool, it does what you expect. Although I am still waiting for the integration with the Shopify checkout. We can't implement tax exemption in the EU for this reason. Customer service is excellent.
Sept. 25, 2024
I really like the helpfulness of the customer service on Re-Charge. I've used them for the last 3 years and it's been one of the best subscription apps we've tried.
Jan. 12, 2021
Great and helpful customer service that always answers really fast! They really care about helping you.
Jan. 11, 2021
I can hand on heart say that this is one of the best customer service experiences I have ever received. I recently reached out to Recharge because our original app installation was no longer active and I had the absolute fortune of contacting Kyle Turner at Recharge, who was so knowledgable and helpful! He raised a ticket and went out of his way to get the issue resolved very quickly. Recharge - you're a great app but not just that - you also obviously hire truly exceptional people as well. I am so impressed, a huge thank you to Kyle and the team.
Jan. 11, 2021
Extremely prompt responses, usually same day. Helped us with updating our quarterly billing schedule with ease.
Jan. 8, 2021
Jessie M provides amazing customer support, which is a big reason why we use this app. They're constantly working to make things better and truly care about their customers.
June 10, 2022
We had a bunch of subscriptions that needed to have their subscription product updated due to an accidental deletion of the original product. I reached out to ReCharge support and they responded SAME day. Even more impressive is that this experience is pretty much the norm with ReCharge -- they've ALWAYS been hyper responsive and their responses are always detailed and specific, leading directly to a solution. Wonderful support. :-)
Jan. 7, 2021
Big shout out to Jessie M for the super fast and friendly help I've had updating the app settings! Thanks a million!
Jan. 6, 2021
Great support from Recharge, quick to respond and to sort issues. Their team is always understanding and helpful
Jan. 5, 2021
Great customer support! I had an issue with a notification email and their support team helped all the way.
Jan. 5, 2021
We've been using this app for a number of years for subscription services and it is pretty seamless. If we don't know something, we just ask support and they respond quickly with either an answer or recommendations/resources.
Jan. 5, 2021
Great app with great customer service! Whenever you have a question, it only takes minutes to hours until they get back to you.
Jan. 4, 2021
The support is fantastic and super quick. I've needed help several times, and their response time always amazes me. Very few companies offer this type of service.
Jan. 4, 2021
Great support - quick and effective on any of our issues. Anytime we have an problem with the app we're able to get help.
Dec. 30, 2020
So far it's working flawlessly for my coffee subscription company. What I love about the experience so far is that the online support I am receiving is good and thorough. For a newby like me, it's a somewhat complex install because it requires learning Shopify really well and making it work with ReCharge, with the help of support I was able to get it working right. I didn't have to wait long and they were great!
Dec. 29, 2020
Recharge is pretty simple to use and has great customer service. I would recommend this app if you are looking for a good subscription option to your website.
Aug. 24, 2021
George O. did great at answering my questions precisely in a timely matter. This helped me resolve my issues quickly and get back to normal operations. It was a great experience for me.
Dec. 27, 2020
Great app, easy to use and customize, and it was a big improvement over a competitors app we were using. The best part, the support is always responsive and friendly!