All reviews

Rating Breakdown

  • 5
    88% (1,844 ratings)
  • 4
    5% (107 ratings)
  • 3
    1% (18 ratings)
  • 2
    1% (16 ratings)
  • 1
    6% (116 ratings)

Reviews with Text

  • 90% (1,901)
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5 / 5 Share

Aug. 4, 2021

Brandon was super helpful - service is delightful and the app is always easy to use. Loving the new UX changes!

Using app

Almost 3 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Sept. 28, 2021

Such a fantastic customer service. Sweet and helpful and always on point with updates on a timely manner.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2020

We've been very happy with the stability of the subscription engine and particularly the support we've gotten from them. Lately when having to open a UK storefront due to Brexit we had the most amazing support even during the last two days before Christmas and long after office hours. I am very grateful for this level of concern for us as a customer.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2020

Attentive, and timely customer support team. Goes above and beyond to provide resources to help with problems we encounter!

Store

BEHAVE

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2023

Excellent and speedy customer service from Chris, thank you for your support! Response time was fantastic and dealt with the enquiry with one hit. Alfie

Using app

Almost 4 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 22, 2020

Great features, great support! Serviced by Nikola. Recharge has helped us acquire and retain a ton of regular customers.

Using app

6 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Dec. 22, 2020

Customer Service is great! I had a million questions, and the Recharge team was very willing to spend a lot of time answering all of them.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 14, 2021

The app is really useful to sell subscriptions & the customer service answers really quickly. On the less bright side, there is still quite a bit of bugs in the app and a lot more features to develop

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

June 18, 2021

Definitely the best option out there for recurring orders! Support answers very quickly, and they offer a lot of customizations.

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 18, 2020

Katrina gets 5 stars! She is responsive, thorough, patient and detailed. I'm new to working with ReCharge and Katrina takes the time to make you feel like your questions and concerns are her top priority. Many thanks!

Using app

5 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 17, 2020

ReCharge is a great app and their support staff like Clay always jump on any issues or updates I might need along the way. Thanks!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 10, 2024

I chatted with Irving and he did his special magic to process an order that I was having trouble with in Recharge. He even explained what had happened to cause the error, so it won't happen again. Now my customer is super happy and that makes me happy! :)

Using app

Over 7 years

Total reviews

13

Average rating

5.0

5 / 5 Share

March 13, 2026

Sterling was the best. Communication was clear and very helpful with my issue.

Using app

Almost 7 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Dec. 16, 2020

Katrina N was an absolute pleasure to deal with. Bringing a bit of liveliness to my pretty boring request! Was super quick and helpful. An asset to your team. 5 Stars also for Recharge in general. Super easy to use xx

Using app

About 1 year

Total reviews

5

Average rating

4.8

5 / 5 Share

Dec. 15, 2020

The app works and does a decent job. I'll give 5 stars to the support team for sure. They are always super helpful regardless of when I chat with them.

Using app

Over 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

Dec. 15, 2020

This app has been EXTREMELY helpful for growing my subscription base. It was very easy to integrate into my site, and whenever I have needed help there customer service has been quick to answer my questions.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 15, 2020

really good help and customer service she was very knowledgeable and friendly would give her five stars across the board thank you

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2020

Fillip was the best - very quick, kind and helped us implement changes very quickly during a stressful time.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2020

ReCharge has helped us with all our queries very quickly and in a very efficient manner. Definitely the best subscription app out there on the market.

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 11, 2020

App does everything I need, and support has been great. I had a connection issue and they resolved it within 24 hours and kept me in the loop the whole time on progress.

Using app

6 months

Total reviews

3

Average rating

5.0