Recharge Subscriptions App for Shopify

Recharge Subscriptions App

Smarter subscriptions powering your growth & retention
Rating
4.8
Feedback
2,166
Reviews
Chart
#936
Shopify

All reviews

5 / 5 Share
July 22, 2024

Great help from Nick from eGenius Shop. He helped me solved a shipping issue.

Store Using app Total reviews Average rating
PAVIAMX Over 4 years 3 5.0
5 / 5 Share
Jan. 19, 2021

Jessie was awesome! Helped me fix a product that wasn't syncing, very quick response time. Thanks Jesse!

Store Using app Total reviews Average rating
5 / 5 Share
Jan. 19, 2021

We are very happy with ReCharge's support. There was a substantial bug just for our store and they brought in their product developer team in an attempt to solve this. The solution was found! Excellent support from the team!

Store Using app Total reviews Average rating
The Teacher's Crate Almost 5 years 2 5.0
5 / 5 Share
Jan. 19, 2021

Great customer support! Responses are very timely and helpful. We used a developer to create a custom setup, everything is running smoothly.

Store Using app Total reviews Average rating
Fohm Co About 1 year 2 5.0
5 / 5 Share
July 8, 2021

Troy is amazing and incredibly helpful! He knew exactly how to help me and was very thorough with his instructions. He responded fast to my inquiry and I could not be more grateful! ReCharge has excellent customer service overall and has been incredibly helpful when we need to update things in our system. They are happy to set up calls with us for extra assistance and help our business run successfully.

Store Using app Total reviews Average rating
Leaf'd Box Over 1 year 5 4.4
5 / 5 Share
Jan. 19, 2021

the customer support is amazing. very fast & well explained responses that help solve my questions / issues immediately. thank you!

Store Using app Total reviews Average rating
Best Bully Sticks 11 months 7 4.9
5 / 5 Share
Aug. 20, 2025

We needed to contact ReCharge about some tax issues we were having. Vuk replied and solved our issues within 10 minutes. Thanks, Vuk!!!

Store Using app Total reviews Average rating
TOFT Almost 7 years 1 5.0
5 / 5 Share
Feb. 4, 2021

I've been using ReCharge for almost 5 years now. It's by far one of the most reliable and income building apps in my toolbox. With over 700 subscribers to date, I would never consider eliminating or switching. Customer service is top notch! Nathan was extremely helpful and offered more than simply answers, but solutions that I hadn't even considered. One of my most favorite apps in the app store! Thank you ReCharge!

Store Using app Total reviews Average rating
BodyHealth.com LLC About 5 years 5 5.0
5 / 5 Share
Jan. 18, 2021

Great tool, it does what you expect. Although I am still waiting for the integration with the Shopify checkout. We can't implement tax exemption in the EU for this reason. Customer service is excellent.

Store Using app Total reviews Average rating
LiveHelfi EN 7 months 2 5.0
5 / 5 Share
Sept. 25, 2024

I really like the helpfulness of the customer service on Re-Charge. I've used them for the last 3 years and it's been one of the best subscription apps we've tried.

Store Using app Total reviews Average rating
Caffeine & Legends Over 4 years 3 4.3
5 / 5 Share
May 10, 2024

Support is fast and responsive. Very happy with the service provided!

Store Using app Total reviews Average rating
Protalus Over 5 years 3 3.7
5 / 5 Share
Jan. 12, 2021

Great and helpful customer service that always answers really fast! They really care about helping you.

Store Using app Total reviews Average rating
SATURO 11 months 7 4.4
5 / 5 Share
Jan. 11, 2021

I can hand on heart say that this is one of the best customer service experiences I have ever received. I recently reached out to Recharge because our original app installation was no longer active and I had the absolute fortune of contacting Kyle Turner at Recharge, who was so knowledgable and helpful! He raised a ticket and went out of his way to get the issue resolved very quickly. Recharge - you're a great app but not just that - you also obviously hire truly exceptional people as well. I am so impressed, a huge thank you to Kyle and the team.

Store Using app Total reviews Average rating
Craft & Crumb 7 months 2 5.0
5 / 5 Share
Jan. 11, 2021

Extremely prompt responses, usually same day. Helped us with updating our quarterly billing schedule with ease.

Store Using app Total reviews Average rating
MoonBox 6 months 3 5.0
5 / 5 Share
Jan. 8, 2021

Jessie M provides amazing customer support, which is a big reason why we use this app. They're constantly working to make things better and truly care about their customers.

Store Using app Total reviews Average rating
Red Bay Coffee Over 4 years 7 3.9
5 / 5 Share
June 10, 2022

We had a bunch of subscriptions that needed to have their subscription product updated due to an accidental deletion of the original product. I reached out to ReCharge support and they responded SAME day. Even more impressive is that this experience is pretty much the norm with ReCharge -- they've ALWAYS been hyper responsive and their responses are always detailed and specific, leading directly to a solution. Wonderful support. :-)

Store Using app Total reviews Average rating
The Fit Father Project Almost 3 years 1 5.0
5 / 5 Share
Jan. 7, 2021

Big shout out to Jessie M for the super fast and friendly help I've had updating the app settings! Thanks a million!

Store Using app Total reviews Average rating
Lost Horizon Coffee 12 months 1 5.0
5 / 5 Share
Jan. 6, 2021

Great support from Recharge, quick to respond and to sort issues. Their team is always understanding and helpful

Store Using app Total reviews Average rating
Veg Box Fresh Over 1 year 5 5.0
5 / 5 Share
Jan. 5, 2021

Great customer support! I had an issue with a notification email and their support team helped all the way.

Store Using app Total reviews Average rating
Almond Cow About 1 year 7 4.4
5 / 5 Share
Jan. 5, 2021

We've been using this app for a number of years for subscription services and it is pretty seamless. If we don't know something, we just ask support and they respond quickly with either an answer or recommendations/resources.

Store Using app Total reviews Average rating
Verena Street Coffee Co. About 5 years 11 5.0
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