Recharge Subscriptions App for Shopify

Recharge Subscriptions App

Smarter subscriptions powering your growth & retention
Rating
4.8
Feedback
2,166
Reviews
Chart
#925
Shopify

All reviews

5 / 5 Share
Jan. 5, 2021

Great app with great customer service! Whenever you have a question, it only takes minutes to hours until they get back to you.

Store Using app Total reviews Average rating
ROY Kombucha 10 months 3 5.0
5 / 5 Share
Jan. 4, 2021

The support is fantastic and super quick. I've needed help several times, and their response time always amazes me. Very few companies offer this type of service.

Store Using app Total reviews Average rating
BirDelicious! Origins Wild Diet® Almost 3 years 4 3.5
5 / 5 Share
Jan. 4, 2021

Great support - quick and effective on any of our issues. Anytime we have an problem with the app we're able to get help.

Store Using app Total reviews Average rating
ASYSTEM Over 1 year 4 5.0
5 / 5 Share
Dec. 30, 2020

So far it's working flawlessly for my coffee subscription company. What I love about the experience so far is that the online support I am receiving is good and thorough. For a newby like me, it's a somewhat complex install because it requires learning Shopify really well and making it work with ReCharge, with the help of support I was able to get it working right. I didn't have to wait long and they were great!

Store Using app Total reviews Average rating
Troubardour Coffee 11 months 2 5.0
5 / 5 Share
Dec. 29, 2020

Recharge is pretty simple to use and has great customer service. I would recommend this app if you are looking for a good subscription option to your website.

Store Using app Total reviews Average rating
allstarvip 11 months 1 5.0
5 / 5 Share
Aug. 24, 2021

George O. did great at answering my questions precisely in a timely matter. This helped me resolve my issues quickly and get back to normal operations. It was a great experience for me.

Store Using app Total reviews Average rating
SugarMeSmooth Over 2 years 6 5.0
5 / 5 Share
Dec. 27, 2020

Great app, easy to use and customize, and it was a big improvement over a competitors app we were using. The best part, the support is always responsive and friendly!

Store Using app Total reviews Average rating
Speedwell Coffee Over 2 years 2 5.0
5 / 5 Share
Aug. 4, 2021

Brandon was super helpful - service is delightful and the app is always easy to use. Loving the new UX changes!

Store Using app Total reviews Average rating
Apothékary Almost 3 years 9 5.0
5 / 5 Share
Sept. 28, 2021

Such a fantastic customer service. Sweet and helpful and always on point with updates on a timely manner.

Store Using app Total reviews Average rating
Puori EU About 2 years 1 5.0
5 / 5 Share
Dec. 23, 2020

We've been very happy with the stability of the subscription engine and particularly the support we've gotten from them. Lately when having to open a UK storefront due to Brexit we had the most amazing support even during the last two days before Christmas and long after office hours. I am very grateful for this level of concern for us as a customer.

Store Using app Total reviews Average rating
Puori UK 7 days 1 5.0
5 / 5 Share
Dec. 23, 2020

Attentive, and timely customer support team. Goes above and beyond to provide resources to help with problems we encounter!

Store Using app Total reviews Average rating
BEHAVE 5 months 1 5.0
5 / 5 Share
May 22, 2023

Excellent and speedy customer service from Chris, thank you for your support! Response time was fantastic and dealt with the enquiry with one hit. Alfie

Store Using app Total reviews Average rating
The Turmeric Co. Almost 4 years 8 5.0
5 / 5 Share
Dec. 22, 2020

Great features, great support! Serviced by Nikola. Recharge has helped us acquire and retain a ton of regular customers.

Store Using app Total reviews Average rating
Drikbeer 6 months 3 3.7
5 / 5 Share
Dec. 22, 2020

Customer Service is great! I had a million questions, and the Recharge team was very willing to spend a lot of time answering all of them.

Store Using app Total reviews Average rating
HERETIC PARFUM 3 months 3 5.0
5 / 5 Share
Dec. 14, 2021

The app is really useful to sell subscriptions & the customer service answers really quickly. On the less bright side, there is still quite a bit of bugs in the app and a lot more features to develop

Store Using app Total reviews Average rating
900.care Over 1 year 5 5.0
5 / 5 Share
June 18, 2021

Definitely the best option out there for recurring orders! Support answers very quickly, and they offer a lot of customizations.

Store Using app Total reviews Average rating
Bedrock Bakers 11 months 3 5.0
5 / 5 Share
Dec. 18, 2020

Katrina gets 5 stars! She is responsive, thorough, patient and detailed. I'm new to working with ReCharge and Katrina takes the time to make you feel like your questions and concerns are her top priority. Many thanks!

Store Using app Total reviews Average rating
Two Leaves and a Bud 5 months 2 4.5
5 / 5 Share
Dec. 17, 2020

ReCharge is a great app and their support staff like Clay always jump on any issues or updates I might need along the way. Thanks!

Store Using app Total reviews Average rating
Googan Squad Over 3 years 3 5.0
5 / 5 Share
Sept. 10, 2024

I chatted with Irving and he did his special magic to process an order that I was having trouble with in Recharge. He even explained what had happened to cause the error, so it won't happen again. Now my customer is super happy and that makes me happy! :)

Store Using app Total reviews Average rating
Better Way Health Over 7 years 13 5.0
5 / 5 Share
March 13, 2026

Sterling was the best. Communication was clear and very helpful with my issue.

Store Using app Total reviews Average rating
Salt & Straw Almost 7 years 3 4.7
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