Recharge Subscriptions App for Shopify

Recharge Subscriptions App

The subscription platform built for the fastest-growing brands
Rating
4.8
Feedback
3,121
Reviews
Chart
#1,152
Shopify

All reviews

5 / 5 Share
Jan. 12, 2021

Great and helpful customer service that always answers really fast! They really care about helping you.

Store Using app Total reviews Average rating
SATURO 11 months 8 4.5
5 / 5 Share
Jan. 11, 2021

I can hand on heart say that this is one of the best customer service experiences I have ever received. I recently reached out to Recharge because our original app installation was no longer active and I had the absolute fortune of contacting Kyle Turner at Recharge, who was so knowledgable and helpful! He raised a ticket and went out of his way to get the issue resolved very quickly. Recharge - you're a great app but not just that - you also obviously hire truly exceptional people as well. I am so impressed, a huge thank you to Kyle and the team.

Store Using app Total reviews Average rating
Craft & Crumb 7 months 2 5.0
5 / 5 Share
Jan. 11, 2021

Extremely prompt responses, usually same day. Helped us with updating our quarterly billing schedule with ease.

Store Using app Total reviews Average rating
MoonBox 6 months 3 5.0
5 / 5 Share
Jan. 8, 2021

Jessie M provides amazing customer support, which is a big reason why we use this app. They're constantly working to make things better and truly care about their customers.

Store Using app Total reviews Average rating
Red Bay Coffee Over 4 years 7 3.9
5 / 5 Share
June 10, 2022

We had a bunch of subscriptions that needed to have their subscription product updated due to an accidental deletion of the original product. I reached out to ReCharge support and they responded SAME day. Even more impressive is that this experience is pretty much the norm with ReCharge -- they've ALWAYS been hyper responsive and their responses are always detailed and specific, leading directly to a solution. Wonderful support. :-)

Store Using app Total reviews Average rating
The Fit Father Project Almost 3 years 1 5.0
5 / 5 Share
Jan. 7, 2021

Big shout out to Jessie M for the super fast and friendly help I've had updating the app settings! Thanks a million!

Store Using app Total reviews Average rating
Lost Horizon Coffee 12 months 1 5.0
5 / 5 Share
Jan. 6, 2021

Great support from Recharge, quick to respond and to sort issues. Their team is always understanding and helpful

Store Using app Total reviews Average rating
Veg Box Fresh Over 1 year 5 5.0
5 / 5 Share
Jan. 5, 2021

Great customer support! I had an issue with a notification email and their support team helped all the way.

Store Using app Total reviews Average rating
Almond Cow About 1 year 7 4.4
5 / 5 Share
Jan. 5, 2021

We've been using this app for a number of years for subscription services and it is pretty seamless. If we don't know something, we just ask support and they respond quickly with either an answer or recommendations/resources.

Store Using app Total reviews Average rating
Verena Street Coffee Co. About 5 years 11 5.0
5 / 5 Share
Jan. 5, 2021

Great app with great customer service! Whenever you have a question, it only takes minutes to hours until they get back to you.

Store Using app Total reviews Average rating
ROY Kombucha 10 months 3 5.0
5 / 5 Share
Jan. 4, 2021

The support is fantastic and super quick. I've needed help several times, and their response time always amazes me. Very few companies offer this type of service.

Store Using app Total reviews Average rating
BirDelicious! Origins Wild Diet® Almost 3 years 4 3.5
5 / 5 Share
Jan. 4, 2021

Great support - quick and effective on any of our issues. Anytime we have an problem with the app we're able to get help.

Store Using app Total reviews Average rating
ASYSTEM Over 1 year 4 5.0
5 / 5 Share
Dec. 29, 2020

Recharge is pretty simple to use and has great customer service. I would recommend this app if you are looking for a good subscription option to your website.

Store Using app Total reviews Average rating
allstarvip 11 months 1 5.0
5 / 5 Share
Aug. 24, 2021

George O. did great at answering my questions precisely in a timely matter. This helped me resolve my issues quickly and get back to normal operations. It was a great experience for me.

Store Using app Total reviews Average rating
SugarMeSmooth Over 2 years 6 5.0
5 / 5 Share
Dec. 27, 2020

Great app, easy to use and customize, and it was a big improvement over a competitors app we were using. The best part, the support is always responsive and friendly!

Store Using app Total reviews Average rating
Speedwell Coffee Over 2 years 2 5.0
5 / 5 Share
Aug. 4, 2021

Brandon was super helpful - service is delightful and the app is always easy to use. Loving the new UX changes!

Store Using app Total reviews Average rating
Apothékary Almost 3 years 9 5.0
5 / 5 Share
Sept. 28, 2021

Such a fantastic customer service. Sweet and helpful and always on point with updates on a timely manner.

Store Using app Total reviews Average rating
Puori EU About 2 years 1 5.0
5 / 5 Share
Dec. 23, 2020

We've been very happy with the stability of the subscription engine and particularly the support we've gotten from them. Lately when having to open a UK storefront due to Brexit we had the most amazing support even during the last two days before Christmas and long after office hours. I am very grateful for this level of concern for us as a customer.

Store Using app Total reviews Average rating
Puori UK 7 days 1 5.0
5 / 5 Share
Dec. 23, 2020

Attentive, and timely customer support team. Goes above and beyond to provide resources to help with problems we encounter!

Store Using app Total reviews Average rating
BEHAVE 5 months 1 5.0
5 / 5 Share
May 22, 2023

Excellent and speedy customer service from Chris, thank you for your support! Response time was fantastic and dealt with the enquiry with one hit. Alfie

Store Using app Total reviews Average rating
The Turmeric Co. Almost 4 years 8 5.0
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