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Subscription Plus
Subscription Plus
Rating
4.9
feedback
189
chart
#1,325
All reviews
Rating Breakdown
Sept. 6, 2024
Great support team available at any time. Quick responses/actions within a day for every issue raised for resolution. We even got a special widget layout! There are still some wierd translation issues mainly on the app pages, which required a lot of translation work on my own, but c'est la vie. It's a free app. All in all, very happy for all the work they've done for us.
Sept. 3, 2024
I've used this app twice now with two different websites. I'm not super tech savvy, so needed a little help both times, and was thrilled with the customer service response! Response times are short, and the CSA's are knowledgeable and friendly! Once the app is installed, it works like a charm. Highly recommend!
Sept. 2, 2024
Helped me fix 2 issues very quickly. Very friendly and knowledgeable/ thank you!
Aug. 30, 2024
(1) Poor communication for their internal team. All the problems are required to repeat and repeat with different agents. (2) Asked me to authorize theme modification, but now the swatch images don't work anymore, they (Axel) asked me to ask shopify support instead. What a irresponsible attitude. (3) All the problems are required back and forth multiple times, and the problems are still not yet solved.
Sept. 4, 2024
So helpful. My questions were answered so fast and everything about the app and the customer service was easy. highly reccomend.
Aug. 28, 2024
OMG! i can't believed it ! this app is totally free ... and not collecting any transaction fees...
Aug. 27, 2024
Aug. 26, 2024
Very good app and Haris was very efficient and helpful in assisting in activating the app correctly. Definitely recommended!
Aug. 23, 2024
Bra och enkel support. Löser saker trots att det var jag som hade klantat till det.
Aug. 21, 2024
I just started using this free app, and was blown away by the level of service I received. while not everything in the app was 100% as I expected, and despite an early hick-up with a somewhat less experienced support rep, they quickly jumped in to help, solved my challenges efficiently, communication was excellent, and I'm a happy customer now. With that kind of service, I'll be definitely checking out their paid apps to support them. Kudos!