All reviews

Rating Breakdown

  • 5
    94% (206 ratings)
  • 4
    2% (4 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    3% (7 ratings)
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5 / 5 Share

April 1, 2025

Una muy buena app para ofrecer suscripciones a clientes, que además cuenta con un buen servicio técnico y de atención al cliente.

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 24, 2025

Customer service was very good at solving a bug that the app had with my theme. Works great now!

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 24, 2025

Ich nutze diese App um Meinen Kunden die Möglichkeit zubieten Ihre lieblings Tees immer wieder zu erhalten in der Menge die Sie benötigen und wann Sie sie benötigen ohne darüber nach zu denken und sich kümmern zu müssen. Darum eine ABO App! Die Integration in Shopify ist nicht unbedingt einfach, jedoch das Support Team hilft gerne, schnell und sehr kompetent. Kann diese App also nur sehr empfehlen!

Using app

10 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 17, 2025

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2025

We recently updated the theme and had an issue with the app. Customer support was very responsive. They fixed it for us within a few minutes. Highly recommend this app.

Using app

9 months

Total reviews

7

Average rating

4.6

5 / 5 Share

Feb. 4, 2025

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2025

Subscription plus has been a dream to use and our customers love it, I personally love the simplicity and the functionality of this app its very uncomplicated. Our customers enjoy the set and forget style of subscription as we sell wholesale beauty supplies this makes their lives as business owners a little easier. We have been using this app for about 18 months it was very easy to install and use, from our back end though to the customer interface and website integration with product pages. There are some limitations on customization of the look of the app within the product page but easy to fit any brand and theme. The customer service from HULK apps the creator has always been fantastic and top notch, recently I tried to access some information about customer email notifications prior to the subscription charge and Nitesh was so helpful in teaching me how to find this information and modify it for future reference. He truly went the extra mile and took the time to understand what it was I was looking to achieve. We switched from another app that was clunky and difficult to navigate, I new when I saw this option from HULK it was going to be a breeze we use other apps they have created for our store.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2025

Prompt and effective support getting the app customised to the theme. May thanks.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2025

Super application, Dino est au top

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2024

Very fast and great support.

Store

NATFUL

Using app

8 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Dec. 11, 2024

support was very prompt and helpful

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

I recently had the pleasure of interacting with the Juan one of the staff of Subscription Plus customer service team, and I am thoroughly impressed. From start to finish, their support was exceptional! Juan was incredibly responsive and addressed all my inquiries with professionalism and clarity. They went above and beyond to ensure my subscription was tailored to my needs and resolved any concerns I had promptly. Their dedication to customer satisfaction truly sets them apart. It’s rare to find a company that prioritizes its customers the way Subscription Plus does. I highly recommend their service to anyone looking for a seamless and personalized subscription experience. Keep up the excellent work!

Using app

5 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Nov. 17, 2024

Great customer support when trying to create a unique subscription VIP member Program.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2024

Kenan was the service rep that helped me set everything up! And the set up made it so much easier to start using this app. I've been trying different options throughout this week and having to go back and forth between Youtube to set it all up. This was quick and easy.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2024

The support team is quick to respond, and will pretty much do all of the set-up and troubleshooting for you. Works great.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2024

Amazing tech support

Using app

2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 2, 2024

muy mal

Using app

About 4 hours

Total reviews

2

Average rating

3.0

1 / 5 Share

Feb. 19, 2025

I've put off writing this review for a long time, hoping it would get better. But my experience with this app has cost me a ton of money, and the list just goes on and on. It started when several of my best customers, who had signed up for annual delivery, were not receiving their monthly deliveries. For months I sent them manually, fielding emails and apologizing, working with customer service, but the issue wasn't fixed. Later I realized that there were other orders that were fulfilled the first month, but never again. The only way for me to know this was to go through each order one. At one point I signed up myself to receive the product, and received an email addressed to another customer! I lost hundreds of dollars with this app, dozens of work hours, and some good customers. I'm so sad that I put my customers' security at risk. Please stay away from this app; there are much better ones out there.

Using app

6 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 27, 2024

After doing lots of research into subscription apps, I decided to install Subscription Plus for my store. So far, I am super impressed! The service from Shruti and Kunal has been outstanding – they have worked with me on calls and via email to fully customise the subscription widget to reflect my detailed requirements – fitting in with my brand design and Shopify theme. Thank you so much! I'm excited to get my store launched, and I expect this widget to be a core part of my sales growth strategy.

Store

dussl

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 26, 2024

I did have some trouble setting up this subscription service, but the customer support person was more than able to help and resolve my issues. I love the fact that I can set this subscription service up as a one-time purchase as well - this allows customers to try one of my subscription kits without having to commit to a monthly subscription. I highly recommend this app!

Using app

About 2 months

Total reviews

4

Average rating

5.0