All reviews

Rating Breakdown

  • 5
    94% (193 ratings)
  • 4
    2% (4 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    3% (6 ratings)
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5 / 5 Share

Oct. 30, 2024

The support team is quick to respond, and will pretty much do all of the set-up and troubleshooting for you. Works great.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2024

Amazing tech support

Using app

2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 2, 2024

muy mal

Using app

About 4 hours

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 2, 2024

I so appreciated that you went in and did this for me, as I had no idea how to begin. Thank you!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2024

After doing lots of research into subscription apps, I decided to install Subscription Plus for my store. So far, I am super impressed! The service from Shruti and Kunal has been outstanding – they have worked with me on calls and via email to fully customise the subscription widget to reflect my detailed requirements – fitting in with my brand design and Shopify theme. Thank you so much! I'm excited to get my store launched, and I expect this widget to be a core part of my sales growth strategy.

Store

dussl

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2024

I did have some trouble setting up this subscription service, but the customer support person was more than able to help and resolve my issues. I love the fact that I can set this subscription service up as a one-time purchase as well - this allows customers to try one of my subscription kits without having to commit to a monthly subscription. I highly recommend this app!

Using app

About 2 months

Total reviews

4

Average rating

5.0

4 / 5 Share

Sept. 25, 2024

This app has helped my niche business model come to life! I have a subscription based model to release new digital content each month and it was very hard for me to find budget friendly app that fit my needs. I am not technically savvy and the website development process is not my favorite. There are some things that I cannot do through my account that manually need to be tweaked with the development team. However, whenever I have a request, I meet with Bhavya and he is always extremely helpful and responsive! He listens to my requests follows up on the design changes immediately. He has helped make the website development process not as daunting. Thank you to the whole Subscription Plus Team for all you do!

Using app

About 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 24, 2024

O aplicativo é maravilhoso, fácil de usar tanto no back office como para o cliente. Um outro ponto maravilhoso é o atendimento em casos de problemoas. O chat funciona e os problemas são resolvidos rapidamente. Estão de parabens!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2024

Heel goed geholpen door Juan, hij heeft goed doorgevraagd en het probleem gesignaleerd. Vervolgens heeft hij goede aanwijzingen gegeven waardoor ik het probleem verder kon oplossen!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 21, 2024

Nitesh and his support team did an excellent job! Solved an issue no problem!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2024

Customer support is very helpful and there subscription system is as smooth as butter. It really is perfect for shopify would really recommend using it

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 13, 2024

Super netter und hilfreicher Support!

Store

IVY POW

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

Good

Using app

4 days

Total reviews

3

Average rating

5.0

3 / 5 Share

Sept. 9, 2024

Impressed by customer service level for a free app - especially Danin. But ended up uninstalling. Tried to setup a Prepaid annual subscription, which would allow customers to make a single payment for 12 monthly deliveries. As far as I could work out, the app only lets you create a re-occurring annual Prepaid subscription. Also noticed some differences in the app's performance across devices.

Using app

11 days

Total reviews

3

Average rating

4.3

5 / 5 Share

Oct. 8, 2024

Super service client et service très qualitatif ! Merci beaucoup à Kenan!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2024

Service client au top et réactif à tout moment

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2024

5 stars for the help they offered when contacted. (Even at the weekend) All looks good so far. Cheers

Using app

15 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 6, 2024

Great support team available at any time. Quick responses/actions within a day for every issue raised for resolution. We even got a special widget layout! There are still some wierd translation issues mainly on the app pages, which required a lot of translation work on my own, but c'est la vie. It's a free app. All in all, very happy for all the work they've done for us.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

Very good

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

Great customer service and app.

Using app

2 days

Total reviews

3

Average rating

4.7