Sufio: Professional Invoices for Shopify

Sufio: Professional Invoices

Automate your Shopify invoices - Sufio

Developer

Rating

4.8

feedback

557

Reviews

chart

#297

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    2%
  • Less than a month
    18%
  • Less than a year
    39%
  • More than a year
    40%

Reviews Summary

The reviews for the Sufio app on Shopify are overwhelmingly positive, highlighting the excellent customer support, user-friendly interface, and the app's ability to automate and customize invoicing processes. Users appreciate the quick responses from the support team, the ease of setting up the app, and the various features it offers, such as automatic invoicing, customization options, and the ability to track payments. The app is praised for being a valuable tool for managing B2B orders, handling VAT, and providing professional invoices. However, there are a few negative reviews mentioning issues with pricing plans and email blocking due to DMARC restrictions.

Highlights

Excellent customer support and quick responses
User-friendly interface and easy setup
Automated and customizable invoicing processes
Valuable for managing B2B orders and VAT
Issues with pricing plans and email blocking due to DMARC restrictions

Rating Breakdown

  • 5
    94% (526 ratings)
  • 4
    3% (16 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (3 ratings)
  • 1
    1% (8 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Dec. 5, 2024

Really frustrating interface that doesn't allow you to search by order number or invoice number. Also very expensive for the functionality. Actively looking for a replacement...

Using app

--

Total reviews

5

Average rating

2.6

5 / 5 Share

Dec. 2, 2024

awesome support, great app

Using app

Over 7 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a review! We’re thrilled to hear that you’re happy with both our app and our support. As one of our long-standing customers, your continued trust and loyalty mean the world to us.

5 / 5 Share

Nov. 28, 2024

Great addon for our store and extremely helpful support!

Store

KROF

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind words! :) We’re delighted to hear that our app is a great fit for your store and that you find our support so helpful.

5 / 5 Share

Nov. 26, 2024

Excellent customer support. Invoices were auto-generated for all of our orders, rapidly exceeding our plan's limit. We only need to generate a handful of invoices, either for B2B orders or when B2C customers request this. Lewis set up a custom rule in our account to only auto-generate invoices for orders with the tag "wholesale" and removed the limit on our account (because we had exceeded the invoice limit) so that we could manually generate invoices again for B2C orders not containing the "wholesale" tag. All of this happened within under 5 minutes, hence I'm leaving this review. Very impressed!

Using app

About 2 months

Total reviews

10

Average rating

5.0

Developer Reply

Thank you so much for your detailed and positive feedback! We're thrilled to hear that Lewis was able to quickly set up a custom solution tailored to your needs and resolve the issue efficiently. Our goal is to make your experience as seamless as possible, and it's fantastic to know we met your expectations.

5 / 5 Share

Nov. 26, 2024

Super Produkt und genau das was wir benötigen. Nicht zu viel nicht zu wenig. Der Support ist ebenfalls Top! Schnelle Rückmeldung zur jeder Zeit.

Using app

25 days

Total reviews

2

Average rating

4.5

Developer Reply

Vielen Dank für Ihr tolles Feedback! :) Wir freuen uns sehr, dass unser Produkt genau Ihren Anforderungen entspricht und dass Sie mit unserem Support zufrieden sind.

All reviews

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