Sufio: Professional Invoices
Automate your Shopify invoices - Sufio
Rating
4.9
feedback
552
chart
#276
All reviews
Rating Breakdown
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March 16, 2021
Great, friendly customer support! I like the fact that our customers can be VAT exempt with Sufio, as we have many business partners that order in our webshops. Creating invoices and credit notes works perfectly well.
Whether it's invoices or credit notes, you're always in good hands here at Sufio as we take care of all your documents! Oh and our services works like a charm for the EU use case - thank you so much for leaving us your words of encouragement, we're honoured! :)
March 13, 2021
Excellent customer service! Big shout out to Michael (Djim) Djibril! This is what you want to expect: you run into unexpected issues and the custumer support team just steps up and get's things done. In our case, we were missing a language for the invoices and automatic emails. With a little translation help from our side, they turned the whole thing around in a matter of days. All the while, communication is professional, respectful and just super pleasant. Thanks everyone at the Sufio team.
Hey, thank you so much for taking your time to spread the word about your experience with our app and our support services! Our users' satisfaction is our utmost priority and so we always aim at satisfying all your wishes in the fastest-possible manner! Djimi is our tech magician and we're proud to have him in the team. We're all grateful for your review, it means a lot. Thank you very much! :)
March 12, 2021
Fantastic customer service, Djimi has helped me many times, even with annoying questions. Thanks a lot guys
Djimi is our tech champ! And no worries, no question is ever annoying! Keep them coming, we're here for you. Thanks for your review! :) Greetings to Czechia!
March 12, 2021
We integrated Sufio for our Shopify account and it's really a wonderful solution for our accounting! Beautiful invoices and max automatisation! We realy really love it!
And we love love love your review! Thank you so much for taking your time to leave us your kind words! :)
March 12, 2021
I consulted with support as to their capability to perform a VERY niche function (conditionally emailing commercial invoices to our fullfillment ONLY for Canadian addresses). They got it done in just a few days with no help from me! Extremely helpful
And we're extremely pleased to read about your great experience with us! Our support team are always at your disposal, don't hesitate to reach out to us anytime. Thank you very much! :)
March 9, 2021
The application is great and the customer support is really great! They are very reactive, facilitate and find solutions for all the problems and improvements you wish.
We're stoked to read your positive review! We take pride in our customer services and our product, of course! Feel free to get back in touch with us anytime! :)
March 9, 2021
Super app, très adaptée au français (contrairement à une autre app concurrente américaine) + super template + super service client. Le prix n'est pas donné mais l'application fait bien son job !
Super merci de nous avoir laissé votre avis! :) Nous sommes toujours heureux de vous aider en français. N'hésitez pas à nous demander de l'aide à tout moment.
March 5, 2021
In combo with a wholesale app this is perfect for arranging B2B and B2C in your shop. Support response is ASAP and organise a custom solution without hesitation. Worth the money.
Glad to hear you find our solution suitable for both B2B and B2C use cases! Thanks a lot for leaving us your review - we love Negroni by the way! :)
March 3, 2021
We use this app to create VAT compliant invoices. Sufio has been very helpful in helping adjust things on the backend when required in a very timely manner.
Thank you for taking the time to leave us your review. We're happy to hear that your experience with us has been positive! :)
March 1, 2021
This app does exactly what is described, good easy invoices Great app with lots of settings, great support !
So happy to read about your positive experience with us! We'll make sure to keep up the good work so that you keep loving us! :) Thank you for taking your time to leave us the review.
Feb. 15, 2021
App works great with an excellent costumer service (fast responses and programming without extra costs)
Many thanks for taking the time to leave us your kind review! :)
Feb. 15, 2021
Great support and amazing help from Sufio Team. We reached out to them in hope of achieving automatic invoice system and they really satisfied us!
We're honoured to hear your positive words on our customer services! :) Thank you!
Feb. 11, 2021
Not only the app is great, smooth, clean and professional but more importantly the premium service the Sufio team delivers is outstanding!! Really surprised and impressed by how much time they make available to listen, analyse and help without charging anything or pushing you to a different payment plan. Incredible and a 5 star rating on the app as well as on the service!! Well done guys.
We're so honoured and thrilled to read your kindest words. Our customers' satisfaction is our utmost priority and so getting this feedback is very important to us. We love to see that you appreciate our efforts and that you benefit from the services we offer. Many thanks for your review, you made our day! :)
Feb. 5, 2021
Easy to use and to configure! And if you think it's not, they have a great customer support, very flexible and listening to any query you may have. I highly recommend.
Woow hearing this from you means a lot to us! We hope our mutual future is bright and we're grateful for your kind review. Thank you very much! :)
Feb. 3, 2021
App wasn't perfect at start, But I had great support and all the changes where implemented very fast! It works like a charm now.
Some great things take time! ;) We're happy our services work like a charm on your end now. Don't forget we're always there for you and happy to help with anything. Thanks for you kind words! :)
Jan. 29, 2021
We originally found this app, as an integration with Spently templates. We really appreciated the ability to include a download link for our customers to get a formal invoice. This has saved our admin team a lot of work, replying to email requests. We truly appreciated how much work their support team put into customizing our invoices for our unique needs. This has made the switch to Shopify POS so much easier. Highly recommend for the styling, ease of use and level of support.
So excited to hear that you find our app helpful and that we make your life easier! Don't hesitate to get in touch with us should you need further help. Thank you for your kind words! :)
Jan. 28, 2021
We started using this app 2 weeks ago. Starting from the first moment it was clear that Sufio provides great service and good communication. Our invoicing towards clients was easily optimized by using Sufio! If we had some questions during first couple of days, Sufio responded within a few hours with a clear and very helpful feedback. Thanks! Happy to use Sufio!
Happy to hear you enjoy our customer services as well as our product! Reach out to us whenever you have any questions! :) Thank you for your positive review!
Jan. 22, 2021
It looks good and works well! We can now send automatic invoices to customers. Before we had this it was a lot of work!
Hope we made your life easier with the automatic sending of invoices! That's our goal! Thank you for taking the time to leave us your review! :)
Jan. 20, 2021
I've had lots of trouble with installing the VAT-section into our theme. The Sufio team has helped such a great deal! Thank you guys for everything, if I could rate more then 5 stars, I would do it.
It was our please to be assisting you! Please don't hesitate to get back to us anytime - we will gladly help you again. Thanks for your words of encouragement! :)
Jan. 18, 2021
Great App. My invoicing is much easier now. Fully automated. The customer support service is excellent . They have been very quick in attending all my needs. They are very supportive. I'm a EU seller and I sell both through my website and through Etsy. Using Etsy integration app and sufio app I have now all my invoices from both marketplaces in one place. Sufio customer service has also adapted my needs of showing the composition of my items on the invoices working with tags on Shopify. I need this composition to be shown on the invoices for sending my orders outside the EU. Now this is done automatically without having to write all the compositions manually. Also they have worked to solve my invoices showing the correct EU taxes for my invoices coming through Etsy aswell as from my webpage. I had another issue with invoices showing EU taxes when the customer pays with afterpay app. This issue has been also solver by sufio team very quickly. Now all my invoicing is done automatically. Taxes are correct and I have all my platforms integrated into one place (Etsy invoices and my web invoices). I'm so very grateful to Sufio for making my life much more easier now. As a small business invoicing can get very messy and thanks to sufio it is now so easy.
Dealing with taxes within the EU can indeed be tricky, especially when one creates invoices that are compliant with all the countries where one sells. From small changes in design to more complex settings, we're always here for you so please feel free to get in touch whenever you need some further customisation. Thank you so much for your sweet and thoughtful review, we're honoured! :)