All reviews

Rating Breakdown

  • 5
    94% (389 ratings)
  • 4
    3% (13 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (3 ratings)
  • 1
    1% (6 ratings)

Reviews with Text

  • 99% (408)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 20, 2021

This app is very versatile, it can be as simple as you need it to be! Right from the day we installed Sufio, the team were straight onto setting up a custom tax invoice template for us, it was refreshing coming from another invoicing app to this one. Sufio has a very helpful, flexible team who are friendly, efficient and easy to deal with. Highly recommend.

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you very much for your words of encouragement. It means a lot as customer satisfaction is out utmost priority. And so we're absolutely thrilled to hear that your experience with us has been this positive! :) Don't hesitate to contact our team anytime!

5 / 5 Share

April 19, 2021

We like the simplicity of this invoicing app anyway, but recently we had trouble with our somewhat unique use case and Djimi was extremely helpful in getting it sorted for us!

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Many thanks for leaving us your kind review! :) We are happy that you're satisfied with our customer services as well!

5 / 5 Share

April 16, 2021

I had a problem, and Michael, from SUFIO, fixed in a minute in the chat support!! i really recommended it

Using app

26 days

Total reviews

2

Average rating

5.0

Developer Reply

Happy that you've had a positive experience with our customer services! We are always here for you - don't hesitate to reach out anytime! Thank you for your review! :)

5 / 5 Share

March 29, 2021

Excellent app and even better support. No matter what problem we had with our store regarding invoices or VAT ID check - Sufio support always helped us. Fast response, super solutions for (almost) every problem and really very friendly support staff. We can highly recommend them!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Many thanks for leaving us your nice review! We appreciate you took your time to share publicly your experience with Sufio! :) Don't hesitate to reach out to us whenever you need us - always happy to help.

5 / 5 Share

March 26, 2021

I've been on the search for the best invoice app, and this one has ticked all the boxes for me! I was specifically looking for one that was compatible with Zapiet, and was also clean and customizable. Their technical support is also amazing and Djimi was especially helpful and quick with any issues I came across. Thank you so much for creating an amazing product!

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for your encouraging & kind review - you made our day! :) We're stoked over the fact that we serve well your use case! Don't hesitate to ask for assistance anytime - our support team are always there for you.

5 / 5 Share

March 18, 2021

Best service you can get, Djimi really helped me with all my questions. Great features and fast response to all questions. Thanks Djimi!

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Tadaaa you're our happy review number 350, will you bring us luck? :) Many thanks for sharing your experience with Sufio publicly, your positive feedback means a lot to us and our support services are always here for you to provide assistance.

5 / 5 Share

March 17, 2021

I love Sufio. It works like a charm, looks great and the support is great too. Can only recommend!!!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Your kind review accompanied with your supportive words made our day! We're thrilled to have you aboard and wishing you best of luck in your business endeavours! :) Thank you!

5 / 5 Share

March 16, 2021

Great, friendly customer support! I like the fact that our customers can be VAT exempt with Sufio, as we have many business partners that order in our webshops. Creating invoices and credit notes works perfectly well.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Whether it's invoices or credit notes, you're always in good hands here at Sufio as we take care of all your documents! Oh and our services works like a charm for the EU use case - thank you so much for leaving us your words of encouragement, we're honoured! :)

5 / 5 Share

March 13, 2021

Excellent customer service! Big shout out to Michael (Djim) Djibril! This is what you want to expect: you run into unexpected issues and the custumer support team just steps up and get's things done. In our case, we were missing a language for the invoices and automatic emails. With a little translation help from our side, they turned the whole thing around in a matter of days. All the while, communication is professional, respectful and just super pleasant. Thanks everyone at the Sufio team.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hey, thank you so much for taking your time to spread the word about your experience with our app and our support services! Our users' satisfaction is our utmost priority and so we always aim at satisfying all your wishes in the fastest-possible manner! Djimi is our tech magician and we're proud to have him in the team. We're all grateful for your review, it means a lot. Thank you very much! :)

5 / 5 Share

March 12, 2021

I consulted with support as to their capability to perform a VERY niche function (conditionally emailing commercial invoices to our fullfillment ONLY for Canadian addresses). They got it done in just a few days with no help from me! Extremely helpful

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

And we're extremely pleased to read about your great experience with us! Our support team are always at your disposal, don't hesitate to reach out to us anytime. Thank you very much! :)

5 / 5 Share

March 9, 2021

The application is great and the customer support is really great! They are very reactive, facilitate and find solutions for all the problems and improvements you wish.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

We're stoked to read your positive review! We take pride in our customer services and our product, of course! Feel free to get back in touch with us anytime! :)

5 / 5 Share

March 3, 2021

We use this app to create VAT compliant invoices. Sufio has been very helpful in helping adjust things on the backend when required in a very timely manner.

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us your review. We're happy to hear that your experience with us has been positive! :)

5 / 5 Share

March 1, 2021

This app does exactly what is described, good easy invoices Great app with lots of settings, great support !

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

So happy to read about your positive experience with us! We'll make sure to keep up the good work so that you keep loving us! :) Thank you for taking your time to leave us the review.

5 / 5 Share

Feb. 15, 2021

App works great with an excellent costumer service (fast responses and programming without extra costs)

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Many thanks for taking the time to leave us your kind review! :)

5 / 5 Share

Feb. 15, 2021

Great support and amazing help from Sufio Team. We reached out to them in hope of achieving automatic invoice system and they really satisfied us!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

We're honoured to hear your positive words on our customer services! :) Thank you!

5 / 5 Share

Feb. 11, 2021

Not only the app is great, smooth, clean and professional but more importantly the premium service the Sufio team delivers is outstanding!! Really surprised and impressed by how much time they make available to listen, analyse and help without charging anything or pushing you to a different payment plan. Incredible and a 5 star rating on the app as well as on the service!! Well done guys.

Store

enviolo

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We're so honoured and thrilled to read your kindest words. Our customers' satisfaction is our utmost priority and so getting this feedback is very important to us. We love to see that you appreciate our efforts and that you benefit from the services we offer. Many thanks for your review, you made our day! :)

5 / 5 Share

Feb. 5, 2021

Easy to use and to configure! And if you think it's not, they have a great customer support, very flexible and listening to any query you may have. I highly recommend.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Woow hearing this from you means a lot to us! We hope our mutual future is bright and we're grateful for your kind review. Thank you very much! :)

5 / 5 Share

Feb. 3, 2021

App wasn't perfect at start, But I had great support and all the changes where implemented very fast! It works like a charm now.

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Some great things take time! ;) We're happy our services work like a charm on your end now. Don't forget we're always there for you and happy to help with anything. Thanks for you kind words! :)

5 / 5 Share

Jan. 29, 2021

We originally found this app, as an integration with Spently templates. We really appreciated the ability to include a download link for our customers to get a formal invoice. This has saved our admin team a lot of work, replying to email requests. We truly appreciated how much work their support team put into customizing our invoices for our unique needs. This has made the switch to Shopify POS so much easier. Highly recommend for the styling, ease of use and level of support.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

So excited to hear that you find our app helpful and that we make your life easier! Don't hesitate to get in touch with us should you need further help. Thank you for your kind words! :)

5 / 5 Share

Jan. 28, 2021

We started using this app 2 weeks ago. Starting from the first moment it was clear that Sufio provides great service and good communication. Our invoicing towards clients was easily optimized by using Sufio! If we had some questions during first couple of days, Sufio responded within a few hours with a clear and very helpful feedback. Thanks! Happy to use Sufio!

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Happy to hear you enjoy our customer services as well as our product! Reach out to us whenever you have any questions! :) Thank you for your positive review!