All reviews

Rating Breakdown

  • 5
    94% (515 ratings)
  • 4
    3% (16 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (4 ratings)
  • 1
    1% (7 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 6, 2021

The app is in higher price tag but we recently wanted to change something and it was done quickly and with great customer service

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We hope you enjoy the value we bring to you! :) Our customer services are always available for you. Let us know if we can ever be of some help. We are here for you. Thank you!

5 / 5 Share

Jan. 4, 2021

EXCELLENT - Top Quality - Very Functional for B2C, B2B and wholesale needs. Custom to you look and needs for impressive results

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Excellent quality for an excellent client like you! We're honoured to have received a review from you. On behalf of the Sufio team - thank you! :)

5 / 5 Share

Dec. 31, 2020

Perfect and smart app and very good customer service. The automation works perfect and the templates are fine.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We're very pleased you benefit from both our design templates and our customer service. Don't hesitate to get in touch anytime! :)

5 / 5 Share

Dec. 30, 2020

We spent a lot of time researching Invoice Apps to add to our Shopify business and Sufio was our first choice. The options of invoice formats to select from was a plus, but the Admin interface is what we utilize every day. We can quickly download past due invoices to send via email or print in mass as needed. If/When a customer needs a statement of account, we can quickly access their unpaid invoices, download a .csv file, make appropriate edits and send to the customer in seconds. Edits to invoices are also simple, quick and easy. Our business model requires we make minor changes to final invoices after items are sold and Sufio makes it very easy for us to make the changes ourselves. If we need assistance, Sufio's support team is fantastic. Quick responses, patience in understanding the issue and a genuine interest in helping us find the solution or alternative. Lastly, 65% of our customers pay for their product after the delivery of goods. For those paying by Credit Card, the Stripe functionality available through the electronic Sufio invoice makes it a seamless, efficient way to collect payment. Sufio has been instrumental in helping us grow our business and keeping cash flow under control.

Using app

Almost 3 years

Total reviews

9

Average rating

5.0

Developer Reply

Wow! We are truly humbled by your amazing feedback! Our customers' satisfaction is our utmost priority and so seeing a review like yours makes us really happy! We're glad our app has become instrumental in your business growth and we wish you all the best for your endeavours! Thank you very much for taking the time to write us this amazing review. :)

5 / 5 Share

Dec. 22, 2020

The Sufio customer support - especially Michal - is awesome! Really fast and always very friendly. Thanks for your help, Michal :-) In our shop in the US I use it for the invoices and credit notes, which works perfectly. In our other two shops within the EU, I need it for our B2B business (tax exemption). Great tool!

Using app

9 months

Total reviews

2

Average rating

4.5

Developer Reply

We take great pride in our customer services and so we are over the moon that you enjoy what we offer! We all hope we make your life easier and that you benefit from our beautiful invoices on your account! Thank you so much for your words of encouragement! :)

5 / 5 Share

Dec. 22, 2020

Sufio has great support team. they help me to set the Sufio invoice system and clear every doubt I have.

Store

Fonez

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

When in doubt, contact us immediately! We're here to answer all your questions in no time! Thank you for leaving us your kind review here! :)

5 / 5 Share

Dec. 22, 2020

Bravo à Michal Stolar Customer Support Manager, il est super professionnel et très agréable ! 5***** ! Je recommande Sufio !

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Super merci pour votre avis positif! :)

5 / 5 Share

Dec. 18, 2020

Very usefull application. I want to highlight the fast and personalised attention they bring to the customer. I have had some doubts and the team has been very helpful, fast and also very nice at the same time. Thank you Michal!

Using app

Almost 2 years

Total reviews

8

Average rating

4.9

Developer Reply

Thank you so much for taking your time writing this review - your encouraging words mean a lot to us! Michal and the rest of the team are always there for you and happy to help you. :)

5 / 5 Share

Dec. 15, 2020

Super application !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Store

piderma

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your encouragement!! We appreciate your 5* feedback! :)

5 / 5 Share

Dec. 11, 2020

I used this app, it's very useful and the assistance is very responsive and efficient. Invoices respond to all legal obligations.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot for leaving us your kind review! We are happy that you are happy with our services! :)

5 / 5 Share

Dec. 9, 2020

Ich kann wirklich nur in den besten Tönen sprechen. Das Team von Sufio und vor allem mein neuer Freund "Michal" ist wärmstens zu Empfehlen. Anfangs habe ich mich einfach nur per Preis/Leistung entschieden und mich nicht mit der Funktionsreichweite befasst. Die App schien direkt übersichtlich und einfach und bot mir genug Freiraum für meine rechtlich notwendingen Anpassungen. Dennoch benötigte ich eine spezielle mir nicht mögliche Editierung in der Textanordnung. Es hat keine Minute gedauert bis ich per Chat von Michal begrüßt wurde und mir herzlichst versicherte er würde sich meiner Problematik sofort annehmen und sich darum kümmern. Es ist mit Sicherheit mein ganzes Leben her, dass ich so gut wörtlich umsorgt wurde. Vielen Dank dafür! DAS ist Customer Support! Wenn nicht sogar Liebe. Die Änderungen wurden perfekt umgesetzt. Das Team arbeitet auch an einem komplexeren und freierem Editor für die Rechnungen. Eventuell ist der ja schon verfügbar. Also, ich kann es wirklich nur absolut empfehlen. Wer hätte gedacht dass ich mich mal über Rechnungen so sehr freuen kann. Danke Euch! Und um jeden Preis, macht Michal zum Ausbilder und Markenschild eures Customer Care's! Hammer Typ!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Wow, wo fangen wir an? Dies ist mit Abstand eine der beeindruckendsten Bewertungen, die wir je erhalten haben!!! :) Wir freuen uns sehr, dass dir unser App- und Kundenservice-Team gefällt. Wir sind immer für du da und helfen dir gerne bei allen Anfragen und weiteren Anpassungen. Du hast uns sehr geholfen und wir schätzen deine freundlichen Worte sehr! Nochmals vielen Dank, du bist ein Star!

5 / 5 Share

Dec. 8, 2020

Great app and very helpful support team. It will create the invoice they way you want it . Highly recommended

Using app

12 months

Total reviews

5

Average rating

5.0

Developer Reply

Yaaaay! Awesome - we're thrilled to hear our Customer Services delivered their help efficiently. Thanks a lot for sharing your comment on here! :)

5 / 5 Share

Dec. 8, 2020

Does exactly what it says on the tin. Quick responses, quick alterations. Great customer service! Would recommend!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking your time writing this review. We're so glad you enjoy your customer services and like our app. Feel free to contact us anytime! :)

5 / 5 Share

Dec. 7, 2020

Cannot rate this app or the team behind it more highly. Does exactly what is says it does but additionally every time I need something developed to make the invoice/ app suit my business needs these guys delivery. Essential app in running a professional ecommerce business!!.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

Developer Reply

And we cannot thank you enough to express our appreciation for leaving your kind review here! Thank you so much! :) It's always our pleasure to be helping you with the customisation. We're rooting for you and are always there for you.

5 / 5 Share

Dec. 6, 2020

Great app with all the functionality you expect, sleek UI and it comes with a stellar customer support!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for leaving us your nice review! We appreciate you took your time sharing with others your experience with Sufio! :) Don't hesitate to reach out to us when you have any questions - always happy to help.

5 / 5 Share

Dec. 2, 2020

This app is super easy to set up, and their support team is top notch! I was tasked with moving everything over from one store to another, and out of about 20 apps whose support teams I contacted, Sufio's was the best, hands down! Quickest response times, and got me what I needed right away! Highly recommended!

Store

QULCBD

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Yaaay! Your super positive review really made our day! We're really happy that you like both our product and the customer services we provide to our users. As your satisfaction is our top priority, you can imagine this encouraging note really made us happy. Don't hesitate to get in touch with us anytime - we are always here for you. Thank you! :)

5 / 5 Share

Dec. 2, 2020

I had few issues while implementing this as I have barely any experience with adding the codes/snippets/plugins. Excellent customer service helped me to solve all the issues that I had. Very quick and clear service. Application also seems to be working nicely in every way I expected it to

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so so much for leaving us your kind review! No worries, we will always help you with the codes and anything else you need. Simply contact us and we will do all the tricks for you! ;)

5 / 5 Share

Dec. 1, 2020

Le support client est super à l'écoute et nous accompagne vraiment pour exploiter au mieux l'outil. Très bon investissement !

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Super super merci pour votre avis! Nous sommes très heureux que vous appréciez nos produits et services. :)

5 / 5 Share

Dec. 1, 2020

Great app and great support team! They always have a perfect and quick solution for any problem or need :)

Using app

5 months

Total reviews

6

Average rating

5.0

Developer Reply

Happy to hear you enjoy both our Support Services and our product! Contact us whenever you need our help, we are here for you. Thank you for your review! :)

5 / 5 Share

Nov. 25, 2020

Always excellent customer service from Djimi and the team at Sufio. They are always super friendly and quick to help with any issues that arise.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Glad to hear you enjoy our customer services, our team is always there for you and ready to answer all your questions in no time! Thank you for leaving your kind comment here. :)