All reviews

Rating Breakdown

  • 5
    94% (395 ratings)
  • 4
    3% (12 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (3 ratings)
  • 1
    1% (6 ratings)

Reviews with Text

  • 98% (411)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 12, 2021

I consulted with support as to their capability to perform a VERY niche function (conditionally emailing commercial invoices to our fullfillment ONLY for Canadian addresses). They got it done in just a few days with no help from me! Extremely helpful

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

And we're extremely pleased to read about your great experience with us! Our support team are always at your disposal, don't hesitate to reach out to us anytime. Thank you very much! :)

5 / 5 Share

March 9, 2021

The application is great and the customer support is really great! They are very reactive, facilitate and find solutions for all the problems and improvements you wish.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

We're stoked to read your positive review! We take pride in our customer services and our product, of course! Feel free to get back in touch with us anytime! :)

5 / 5 Share

March 3, 2021

We use this app to create VAT compliant invoices. Sufio has been very helpful in helping adjust things on the backend when required in a very timely manner.

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us your review. We're happy to hear that your experience with us has been positive! :)

5 / 5 Share

March 1, 2021

This app does exactly what is described, good easy invoices Great app with lots of settings, great support !

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

So happy to read about your positive experience with us! We'll make sure to keep up the good work so that you keep loving us! :) Thank you for taking your time to leave us the review.

5 / 5 Share

Feb. 15, 2021

App works great with an excellent costumer service (fast responses and programming without extra costs)

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Many thanks for taking the time to leave us your kind review! :)

5 / 5 Share

Feb. 15, 2021

Great support and amazing help from Sufio Team. We reached out to them in hope of achieving automatic invoice system and they really satisfied us!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

We're honoured to hear your positive words on our customer services! :) Thank you!

5 / 5 Share

Feb. 11, 2021

Not only the app is great, smooth, clean and professional but more importantly the premium service the Sufio team delivers is outstanding!! Really surprised and impressed by how much time they make available to listen, analyse and help without charging anything or pushing you to a different payment plan. Incredible and a 5 star rating on the app as well as on the service!! Well done guys.

Store

enviolo

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We're so honoured and thrilled to read your kindest words. Our customers' satisfaction is our utmost priority and so getting this feedback is very important to us. We love to see that you appreciate our efforts and that you benefit from the services we offer. Many thanks for your review, you made our day! :)

5 / 5 Share

Feb. 5, 2021

Easy to use and to configure! And if you think it's not, they have a great customer support, very flexible and listening to any query you may have. I highly recommend.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Woow hearing this from you means a lot to us! We hope our mutual future is bright and we're grateful for your kind review. Thank you very much! :)

5 / 5 Share

Feb. 3, 2021

App wasn't perfect at start, But I had great support and all the changes where implemented very fast! It works like a charm now.

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Some great things take time! ;) We're happy our services work like a charm on your end now. Don't forget we're always there for you and happy to help with anything. Thanks for you kind words! :)

5 / 5 Share

Jan. 29, 2021

We originally found this app, as an integration with Spently templates. We really appreciated the ability to include a download link for our customers to get a formal invoice. This has saved our admin team a lot of work, replying to email requests. We truly appreciated how much work their support team put into customizing our invoices for our unique needs. This has made the switch to Shopify POS so much easier. Highly recommend for the styling, ease of use and level of support.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

So excited to hear that you find our app helpful and that we make your life easier! Don't hesitate to get in touch with us should you need further help. Thank you for your kind words! :)

5 / 5 Share

Jan. 28, 2021

We started using this app 2 weeks ago. Starting from the first moment it was clear that Sufio provides great service and good communication. Our invoicing towards clients was easily optimized by using Sufio! If we had some questions during first couple of days, Sufio responded within a few hours with a clear and very helpful feedback. Thanks! Happy to use Sufio!

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Happy to hear you enjoy our customer services as well as our product! Reach out to us whenever you have any questions! :) Thank you for your positive review!

5 / 5 Share

Jan. 18, 2021

Great App. My invoicing is much easier now. Fully automated. The customer support service is excellent . They have been very quick in attending all my needs. They are very supportive. I'm a EU seller and I sell both through my website and through Etsy. Using Etsy integration app and sufio app I have now all my invoices from both marketplaces in one place. Sufio customer service has also adapted my needs of showing the composition of my items on the invoices working with tags on Shopify. I need this composition to be shown on the invoices for sending my orders outside the EU. Now this is done automatically without having to write all the compositions manually. Also they have worked to solve my invoices showing the correct EU taxes for my invoices coming through Etsy aswell as from my webpage. I had another issue with invoices showing EU taxes when the customer pays with afterpay app. This issue has been also solver by sufio team very quickly. Now all my invoicing is done automatically. Taxes are correct and I have all my platforms integrated into one place (Etsy invoices and my web invoices). I'm so very grateful to Sufio for making my life much more easier now. As a small business invoicing can get very messy and thanks to sufio it is now so easy.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Dealing with taxes within the EU can indeed be tricky, especially when one creates invoices that are compliant with all the countries where one sells. From small changes in design to more complex settings, we're always here for you so please feel free to get in touch whenever you need some further customisation. Thank you so much for your sweet and thoughtful review, we're honoured! :)

5 / 5 Share

Jan. 13, 2021

I have been using Sufio for quite some time and I have been loving howwell designed the templates are for our customer invoicing. Recently, we added customizable options to our products, and I needed the customization options to show up on the invoices. I reached out to the Sufio guys and they immediately made that happen! I can't stress enough how good this app is. It's a must-have for every professional shopify store. A Shoutout to Michael Djimi for being my point of contact throughout the process.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much! :) We appreciate you took your time to write this amazing review. We're really happy you're pleased with our customisations options. Stay tuned for what we have in store in the future.

5 / 5 Share

Dec. 30, 2020

We spent a lot of time researching Invoice Apps to add to our Shopify business and Sufio was our first choice. The options of invoice formats to select from was a plus, but the Admin interface is what we utilize every day. We can quickly download past due invoices to send via email or print in mass as needed. If/When a customer needs a statement of account, we can quickly access their unpaid invoices, download a .csv file, make appropriate edits and send to the customer in seconds. Edits to invoices are also simple, quick and easy. Our business model requires we make minor changes to final invoices after items are sold and Sufio makes it very easy for us to make the changes ourselves. If we need assistance, Sufio's support team is fantastic. Quick responses, patience in understanding the issue and a genuine interest in helping us find the solution or alternative. Lastly, 65% of our customers pay for their product after the delivery of goods. For those paying by Credit Card, the Stripe functionality available through the electronic Sufio invoice makes it a seamless, efficient way to collect payment. Sufio has been instrumental in helping us grow our business and keeping cash flow under control.

Using app

Almost 3 years

Total reviews

9

Average rating

5.0

Developer Reply

Wow! We are truly humbled by your amazing feedback! Our customers' satisfaction is our utmost priority and so seeing a review like yours makes us really happy! We're glad our app has become instrumental in your business growth and we wish you all the best for your endeavours! Thank you very much for taking the time to write us this amazing review. :)

5 / 5 Share

Dec. 22, 2020

The Sufio customer support - especially Michal - is awesome! Really fast and always very friendly. Thanks for your help, Michal :-) In our shop in the US I use it for the invoices and credit notes, which works perfectly. In our other two shops within the EU, I need it for our B2B business (tax exemption). Great tool!

Using app

9 months

Total reviews

2

Average rating

4.5

Developer Reply

We take great pride in our customer services and so we are over the moon that you enjoy what we offer! We all hope we make your life easier and that you benefit from our beautiful invoices on your account! Thank you so much for your words of encouragement! :)

5 / 5 Share

Dec. 22, 2020

Sufio has great support team. they help me to set the Sufio invoice system and clear every doubt I have.

Store

Fonez

Using app

4 days

Total reviews

5

Average rating

5.0

Developer Reply

When in doubt, contact us immediately! We're here to answer all your questions in no time! Thank you for leaving us your kind review here! :)

5 / 5 Share

Dec. 8, 2020

Does exactly what it says on the tin. Quick responses, quick alterations. Great customer service! Would recommend!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking your time writing this review. We're so glad you enjoy your customer services and like our app. Feel free to contact us anytime! :)

5 / 5 Share

Dec. 7, 2020

Cannot rate this app or the team behind it more highly. Does exactly what is says it does but additionally every time I need something developed to make the invoice/ app suit my business needs these guys delivery. Essential app in running a professional ecommerce business!!.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

Developer Reply

And we cannot thank you enough to express our appreciation for leaving your kind review here! Thank you so much! :) It's always our pleasure to be helping you with the customisation. We're rooting for you and are always there for you.

5 / 5 Share

Dec. 6, 2020

Great app with all the functionality you expect, sleek UI and it comes with a stellar customer support!

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for leaving us your nice review! We appreciate you took your time sharing with others your experience with Sufio! :) Don't hesitate to reach out to us when you have any questions - always happy to help.

5 / 5 Share

Dec. 1, 2020

Le support client est super à l'écoute et nous accompagne vraiment pour exploiter au mieux l'outil. Très bon investissement !

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Super super merci pour votre avis! Nous sommes très heureux que vous appréciez nos produits et services. :)