Sufio: Professional Invoices for Shopify

Sufio: Professional Invoices

Powerful automated invoicing app with PEPPOL e-invoicing.
Rating
4.9
Feedback
439
Reviews
Chart
#309
Shopify

All reviews

5 / 5 Share
March 26, 2021

I've been on the search for the best invoice app, and this one has ticked all the boxes for me! I was specifically looking for one that was compatible with Zapiet, and was also clean and customizable. Their technical support is also amazing and Djimi was especially helpful and quick with any issues I came across. Thank you so much for creating an amazing product!

Store Using app Total reviews Average rating
mijjiCakes 2 days 3 5.0
Developer Reply

Thank you very much for your encouraging & kind review - you made our day! :) We're stoked over the fact that we serve well your use case! Don't hesitate to ask for assistance anytime - our support team are always there for you.

5 / 5 Share
March 18, 2021

Best service you can get, Djimi really helped me with all my questions. Great features and fast response to all questions. Thanks Djimi!

Store Using app Total reviews Average rating
Menina Amsterdam 3 months 6 5.0
Developer Reply

Tadaaa you're our happy review number 350, will you bring us luck? :) Many thanks for sharing your experience with Sufio publicly, your positive feedback means a lot to us and our support services are always here for you to provide assistance.

5 / 5 Share
March 16, 2021

Great, friendly customer support! I like the fact that our customers can be VAT exempt with Sufio, as we have many business partners that order in our webshops. Creating invoices and credit notes works perfectly well.

Store Using app Total reviews Average rating
Biogents Webshop EU 4 months 3 5.0
Developer Reply

Whether it's invoices or credit notes, you're always in good hands here at Sufio as we take care of all your documents! Oh and our services works like a charm for the EU use case - thank you so much for leaving us your words of encouragement, we're honoured! :)

5 / 5 Share
March 13, 2021

Excellent customer service! Big shout out to Michael (Djim) Djibril! This is what you want to expect: you run into unexpected issues and the custumer support team just steps up and get's things done. In our case, we were missing a language for the invoices and automatic emails. With a little translation help from our side, they turned the whole thing around in a matter of days. All the while, communication is professional, respectful and just super pleasant. Thanks everyone at the Sufio team.

Store Using app Total reviews Average rating
vandenbroeklife About 1 month 2 5.0
Developer Reply

Hey, thank you so much for taking your time to spread the word about your experience with our app and our support services! Our users' satisfaction is our utmost priority and so we always aim at satisfying all your wishes in the fastest-possible manner! Djimi is our tech magician and we're proud to have him in the team. We're all grateful for your review, it means a lot. Thank you very much! :)

5 / 5 Share
March 12, 2021

I consulted with support as to their capability to perform a VERY niche function (conditionally emailing commercial invoices to our fullfillment ONLY for Canadian addresses). They got it done in just a few days with no help from me! Extremely helpful

Store Using app Total reviews Average rating
Doctor's Biome 7 days 1 5.0
Developer Reply

And we're extremely pleased to read about your great experience with us! Our support team are always at your disposal, don't hesitate to reach out to us anytime. Thank you very much! :)

5 / 5 Share
March 9, 2021

The application is great and the customer support is really great! They are very reactive, facilitate and find solutions for all the problems and improvements you wish.

Store Using app Total reviews Average rating
Samaya® About 2 months 3 5.0
Developer Reply

We're stoked to read your positive review! We take pride in our customer services and our product, of course! Feel free to get back in touch with us anytime! :)

5 / 5 Share
March 3, 2021

We use this app to create VAT compliant invoices. Sufio has been very helpful in helping adjust things on the backend when required in a very timely manner.

Store Using app Total reviews Average rating
OneUp Components UK 10 months 3 5.0
Developer Reply

Thank you for taking the time to leave us your review. We're happy to hear that your experience with us has been positive! :)

5 / 5 Share
Feb. 15, 2021

App works great with an excellent costumer service (fast responses and programming without extra costs)

Store Using app Total reviews Average rating
Sozialer Ökohof Shop 4 months 1 5.0
Developer Reply

Many thanks for taking the time to leave us your kind review! :)

5 / 5 Share
Feb. 15, 2021

Great support and amazing help from Sufio Team. We reached out to them in hope of achieving automatic invoice system and they really satisfied us!

Store Using app Total reviews Average rating
Thorberg 5 days 1 5.0
Developer Reply

We're honoured to hear your positive words on our customer services! :) Thank you!

5 / 5 Share
Feb. 11, 2021

Not only the app is great, smooth, clean and professional but more importantly the premium service the Sufio team delivers is outstanding!! Really surprised and impressed by how much time they make available to listen, analyse and help without charging anything or pushing you to a different payment plan. Incredible and a 5 star rating on the app as well as on the service!! Well done guys.

Store Using app Total reviews Average rating
enviolo Almost 2 years 1 5.0
Developer Reply

We're so honoured and thrilled to read your kindest words. Our customers' satisfaction is our utmost priority and so getting this feedback is very important to us. We love to see that you appreciate our efforts and that you benefit from the services we offer. Many thanks for your review, you made our day! :)

5 / 5 Share
Feb. 5, 2021

Easy to use and to configure! And if you think it's not, they have a great customer support, very flexible and listening to any query you may have. I highly recommend.

Store Using app Total reviews Average rating
Flying Tiger SE 8 months 1 5.0
Developer Reply

Woow hearing this from you means a lot to us! We hope our mutual future is bright and we're grateful for your kind review. Thank you very much! :)

5 / 5 Share
Feb. 3, 2021

App wasn't perfect at start, But I had great support and all the changes where implemented very fast! It works like a charm now.

Store Using app Total reviews Average rating
MiBoxerStore 24 days 1 5.0
Developer Reply

Some great things take time! ;) We're happy our services work like a charm on your end now. Don't forget we're always there for you and happy to help with anything. Thanks for you kind words! :)

5 / 5 Share
Jan. 29, 2021

We originally found this app, as an integration with Spently templates. We really appreciated the ability to include a download link for our customers to get a formal invoice. This has saved our admin team a lot of work, replying to email requests. We truly appreciated how much work their support team put into customizing our invoices for our unique needs. This has made the switch to Shopify POS so much easier. Highly recommend for the styling, ease of use and level of support.

Store Using app Total reviews Average rating
Sweetpea's 14 days 1 5.0
Developer Reply

So excited to hear that you find our app helpful and that we make your life easier! Don't hesitate to get in touch with us should you need further help. Thank you for your kind words! :)

5 / 5 Share
Jan. 28, 2021

We started using this app 2 weeks ago. Starting from the first moment it was clear that Sufio provides great service and good communication. Our invoicing towards clients was easily optimized by using Sufio! If we had some questions during first couple of days, Sufio responded within a few hours with a clear and very helpful feedback. Thanks! Happy to use Sufio!

Store Using app Total reviews Average rating
Ahooga Bike Store 11 days 1 5.0
Developer Reply

Happy to hear you enjoy our customer services as well as our product! Reach out to us whenever you have any questions! :) Thank you for your positive review!

5 / 5 Share
Jan. 18, 2021

Great App. My invoicing is much easier now. Fully automated. The customer support service is excellent . They have been very quick in attending all my needs. They are very supportive. I'm a EU seller and I sell both through my website and through Etsy. Using Etsy integration app and sufio app I have now all my invoices from both marketplaces in one place. Sufio customer service has also adapted my needs of showing the composition of my items on the invoices working with tags on Shopify. I need this composition to be shown on the invoices for sending my orders outside the EU. Now this is done automatically without having to write all the compositions manually. Also they have worked to solve my invoices showing the correct EU taxes for my invoices coming through Etsy aswell as from my webpage. I had another issue with invoices showing EU taxes when the customer pays with afterpay app. This issue has been also solver by sufio team very quickly. Now all my invoicing is done automatically. Taxes are correct and I have all my platforms integrated into one place (Etsy invoices and my web invoices). I'm so very grateful to Sufio for making my life much more easier now. As a small business invoicing can get very messy and thanks to sufio it is now so easy.

Store Using app Total reviews Average rating
blueanemone 6 months 1 5.0
Developer Reply

Dealing with taxes within the EU can indeed be tricky, especially when one creates invoices that are compliant with all the countries where one sells. From small changes in design to more complex settings, we're always here for you so please feel free to get in touch whenever you need some further customisation. Thank you so much for your sweet and thoughtful review, we're honoured! :)

5 / 5 Share
Jan. 13, 2021

I have been using Sufio for quite some time and I have been loving howwell designed the templates are for our customer invoicing. Recently, we added customizable options to our products, and I needed the customization options to show up on the invoices. I reached out to the Sufio guys and they immediately made that happen! I can't stress enough how good this app is. It's a must-have for every professional shopify store. A Shoutout to Michael Djimi for being my point of contact throughout the process.

Store Using app Total reviews Average rating
Mark's Corpex 2 months 2 5.0
Developer Reply

Thank you so much! :) We appreciate you took your time to write this amazing review. We're really happy you're pleased with our customisations options. Stay tuned for what we have in store in the future.

5 / 5 Share
Dec. 30, 2020

We spent a lot of time researching Invoice Apps to add to our Shopify business and Sufio was our first choice. The options of invoice formats to select from was a plus, but the Admin interface is what we utilize every day. We can quickly download past due invoices to send via email or print in mass as needed. If/When a customer needs a statement of account, we can quickly access their unpaid invoices, download a .csv file, make appropriate edits and send to the customer in seconds. Edits to invoices are also simple, quick and easy. Our business model requires we make minor changes to final invoices after items are sold and Sufio makes it very easy for us to make the changes ourselves. If we need assistance, Sufio's support team is fantastic. Quick responses, patience in understanding the issue and a genuine interest in helping us find the solution or alternative. Lastly, 65% of our customers pay for their product after the delivery of goods. For those paying by Credit Card, the Stripe functionality available through the electronic Sufio invoice makes it a seamless, efficient way to collect payment. Sufio has been instrumental in helping us grow our business and keeping cash flow under control.

Store Using app Total reviews Average rating
IVF Store Almost 3 years 9 5.0
Developer Reply

Wow! We are truly humbled by your amazing feedback! Our customers' satisfaction is our utmost priority and so seeing a review like yours makes us really happy! We're glad our app has become instrumental in your business growth and we wish you all the best for your endeavours! Thank you very much for taking the time to write us this amazing review. :)

5 / 5 Share
Dec. 22, 2020

The Sufio customer support - especially Michal - is awesome! Really fast and always very friendly. Thanks for your help, Michal :-) In our shop in the US I use it for the invoices and credit notes, which works perfectly. In our other two shops within the EU, I need it for our B2B business (tax exemption). Great tool!

Store Using app Total reviews Average rating
Developer Reply

We take great pride in our customer services and so we are over the moon that you enjoy what we offer! We all hope we make your life easier and that you benefit from our beautiful invoices on your account! Thank you so much for your words of encouragement! :)

5 / 5 Share
Dec. 22, 2020

Sufio has great support team. they help me to set the Sufio invoice system and clear every doubt I have.

Store Using app Total reviews Average rating
Fonez 4 days 5 5.0
Developer Reply

When in doubt, contact us immediately! We're here to answer all your questions in no time! Thank you for leaving us your kind review here! :)

5 / 5 Share
Dec. 8, 2020

Does exactly what it says on the tin. Quick responses, quick alterations. Great customer service! Would recommend!

Store Using app Total reviews Average rating
Pyrowarehouse Ltd Over 3 years 1 5.0
Developer Reply

Thank you so much for taking your time writing this review. We're so glad you enjoy your customer services and like our app. Feel free to contact us anytime! :)

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