All reviews

Rating Breakdown

  • 5
    94% (395 ratings)
  • 4
    3% (12 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (3 ratings)
  • 1
    1% (6 ratings)

Reviews with Text

  • 98% (411)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 10, 2020

Great support team, very reactive. Efficient app, customizable settings, eady to use and answering main business needs

Store

Lemaire

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you / Merci beaucoup for your kind words! We are happy that our product meets your needs and that you enjoy our support services. We are here for you so feel free to contact us anytime should you need further assistance! :)

5 / 5 Share

June 10, 2020

App is working perfect. Service is also perfect. Wanted to have a VAT check tool in the registration form so that customers have to put the right VAT number before they buy something. Helps a lot for selling to other EU countries. Asked for it and they fixed the registration form for me and worked right away!

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your kind review! It was a big pleasure for us to help you! If there's anything else you'd need our assistance with, please, do not hesitate to get in touch with us. :)

5 / 5 Share

May 29, 2020

Very easy to use, nice looking invoice, customization very simple. Sufio Professional Invoices answer perfectly to our expectation to send automatically invoice after shipping the goods. I warmly recommend it.

Store

OPPIDUM

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for this great review, we really appreciate it! :)

5 / 5 Share

May 26, 2020

Since this app does all we expect from it, I won't say too much apart it does a nice job at creating bills in real time when orders are placed. Further than that, the support is amazing. Every problem finds its solution within twelve hours or so, and the agents are nice and helpful, they even take actions without us asking (restoring some data we unwittingly erased for instance). If you ever face an issue, you'll have someone to help you out and that is priceless.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this great review! Glad we could help, please get in touch again if you ever need anything else.

5 / 5 Share

Oct. 27, 2023

Sufio is one of the few plugins here, thats is really well thought out and just does what it is supposed to do. It generates nice looking invoices, it generates credit-notes. Plain simple and no overhead. A bit expensive maybe, but on the other side it "just works" so still worth the money. UPDATE: Sufio is getting better and better and the support is top-notch as well! Can still recommend, after years of using it! Money well invested.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this awesome review, Clemens! We're so glad that you like the app. Please do let us know if you need anything, and we'll be glad to help :)

5 / 5 Share

May 23, 2020

This app makes my life a lot easier. Automatically makes sure that all my customers get a tax invoice. Recently had some issues, but found that support was very helpful to solve the issue. Highly recommended app!

Using app

Over 1 year

Total reviews

3

Average rating

4.0

Developer Reply

Hi Jacob, thank you for this lovely review! Don't hesitate to get in touch again if you need a hand with anything else.

5 / 5 Share

March 27, 2020

I have been struggling to find a great app do keep invoices and automize my billing process. I found everything I was looking for with Sufio, and I could even ask the customer service for some special customization to add options answering the need of my business. Plus the customer service is excellent and very reactive. I recommend +++

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for this great review, Marvin! We're glad we could make Sufio work for your business. Don't hesitate to get in touch if you ever need anything else.

5 / 5 Share

March 18, 2020

Great app and great support! Liam answered to my request very quickly and efficiently: thanks to all the team!

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Audrey, thank you so much for this terrific review! We really appreciate it. Always glad to help, don't hesitate to get in touch if you need anything else :)

5 / 5 Share

March 12, 2020

Very helpful and super quick in responding! Top customer support. Thanks for handling our questions and problems with utmost urgency. I look forward to using this app from now on

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for this great review Raphaël! Always happy to help, do let us know if you need a hand with anything in future.

5 / 5 Share

Feb. 25, 2020

I've been working with the team at Sufio for more than a year. They are one of the most engaged, helpful teams I've used with any of our Shopify apps. Jan and Liam are extremely helpful, patient and knowledgeable. It's been a pleasure working with them, as they always make the extra effort to create the perfect solutions. I highly, highly recommend Sufio as an app!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hi Peter, thank you for this fantastic review! Always a pleasure- don't hesitate to get in touch again in future if you need to.

5 / 5 Share

Feb. 20, 2020

Great app and brilliant support. If you need professional invoices for your Shopify store, give it a try and you will for sure enjoy it, not to speak about your clients. Thumbs up for the Sufio Team!

Using app

About 3 hours

Total reviews

8

Average rating

5.0

Developer Reply

Thanks for this awesome review, guys! Glad to help, let us know if you need anything else.

5 / 5 Share

Jan. 9, 2020

Great app with great support. On multiple occasions, we had to contact support for adjustments to the invoice template and we always had a quick response and resolution

Using app

Almost 3 years

Total reviews

6

Average rating

4.7

Developer Reply

Thanks for this lovely review, Sean. Glad we could help!

5 / 5 Share

Dec. 5, 2019

Great team, great App ! The Sufio team has always been super reactive and able to help when needed. I recommend this APP not only for it's performance but mostly for the great support team.

Store

FEMPO

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Claudette, thanks for the review! We are always happy to help, so let us know if you need anything else.

5 / 5 Share

Nov. 28, 2019

I'm over the moon with this APP. Does exactly what it says it does and what we've been looking for. Looks great and easy to use for a fair price; what more can you ask for!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for this great review, Marcus! We really appreciate it.

5 / 5 Share

Nov. 27, 2019

Easy to use, nice looking invoices, excellent customer service. Every time we needed help, Liam was very responsive and took care of it right away. Great app.

Using app

Over 3 years

Total reviews

3

Average rating

4.7

Developer Reply

Thanks for this lovely review, Elisa. Always happy to help!

5 / 5 Share

Nov. 16, 2019

Isn't it lovely when an app does exactly what it is supposed to, while also looking good and making your business look good? Sufio is simple, clean, well designed and completely effective. We no longer have to generate 'VAT invoices' for customers on request, it's all automated, seamless and the invoice templates are super professional and clean looking. Highly recommended! Great App.

Using app

23 days

Total reviews

32

Average rating

4.9

Developer Reply

Thanks for this superb review, Stephen! We really appreciate it.

5 / 5 Share

Nov. 8, 2019

I had an issue with a cancelled invoice, we just want to restore it. There is no option already but Liam helped, informed and resolved in a day.

Using app

About 1 year

Total reviews

3

Average rating

3.7

Developer Reply

Hi Susana, glad I could help! Thanks for the nice review :)

5 / 5 Share

Nov. 7, 2019

Sleak app, and great support! They helped us tremendously to set up our B2B section on our website.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great review Jop! I'm glad we could help you get set-up.

5 / 5 Share

Oct. 30, 2019

Great app, great help, especially for customers in Europe! Little problems were solved very quickly - keep on doing it this way!

Using app

About 1 month

Total reviews

7

Average rating

5.0

Developer Reply

Hi Michaele, thanks for the great review! We'll do our best :)

5 / 5 Share

Oct. 15, 2019

This app does everything it says it does and more. Extremely simple to use! Support is next level - they replied within an hour to my queries and went above and beyond to assist. Thank you! HIGHLY RECOMMEND YOU GIVE THIS APP A TRY

Using app

11 months

Total reviews

8

Average rating

5.0

Developer Reply

Thanks Jeremy for this awesome review! Let us know if you ever need anything else, and we'll be glad to help.