All reviews

Rating Breakdown

  • 5
    94% (389 ratings)
  • 4
    3% (13 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (3 ratings)
  • 1
    1% (6 ratings)

Reviews with Text

  • 99% (408)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 12, 2020

Very helpful and super quick in responding! Top customer support. Thanks for handling our questions and problems with utmost urgency. I look forward to using this app from now on

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for this great review Raphaël! Always happy to help, do let us know if you need a hand with anything in future.

5 / 5 Share

Feb. 25, 2020

I've been working with the team at Sufio for more than a year. They are one of the most engaged, helpful teams I've used with any of our Shopify apps. Jan and Liam are extremely helpful, patient and knowledgeable. It's been a pleasure working with them, as they always make the extra effort to create the perfect solutions. I highly, highly recommend Sufio as an app!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hi Peter, thank you for this fantastic review! Always a pleasure- don't hesitate to get in touch again in future if you need to.

5 / 5 Share

Feb. 20, 2020

Great app and brilliant support. If you need professional invoices for your Shopify store, give it a try and you will for sure enjoy it, not to speak about your clients. Thumbs up for the Sufio Team!

Using app

About 3 hours

Total reviews

7

Average rating

5.0

Developer Reply

Thanks for this awesome review, guys! Glad to help, let us know if you need anything else.

5 / 5 Share

Jan. 9, 2020

Great app with great support. On multiple occasions, we had to contact support for adjustments to the invoice template and we always had a quick response and resolution

Using app

Almost 3 years

Total reviews

6

Average rating

4.7

Developer Reply

Thanks for this lovely review, Sean. Glad we could help!

5 / 5 Share

Dec. 5, 2019

Great team, great App ! The Sufio team has always been super reactive and able to help when needed. I recommend this APP not only for it's performance but mostly for the great support team.

Store

FEMPO

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Claudette, thanks for the review! We are always happy to help, so let us know if you need anything else.

5 / 5 Share

Nov. 28, 2019

I'm over the moon with this APP. Does exactly what it says it does and what we've been looking for. Looks great and easy to use for a fair price; what more can you ask for!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for this great review, Marcus! We really appreciate it.

5 / 5 Share

Nov. 27, 2019

Easy to use, nice looking invoices, excellent customer service. Every time we needed help, Liam was very responsive and took care of it right away. Great app.

Using app

Over 3 years

Total reviews

3

Average rating

4.7

Developer Reply

Thanks for this lovely review, Elisa. Always happy to help!

5 / 5 Share

Nov. 16, 2019

Isn't it lovely when an app does exactly what it is supposed to, while also looking good and making your business look good? Sufio is simple, clean, well designed and completely effective. We no longer have to generate 'VAT invoices' for customers on request, it's all automated, seamless and the invoice templates are super professional and clean looking. Highly recommended! Great App.

Using app

23 days

Total reviews

32

Average rating

4.9

Developer Reply

Thanks for this superb review, Stephen! We really appreciate it.

5 / 5 Share

Nov. 8, 2019

I had an issue with a cancelled invoice, we just want to restore it. There is no option already but Liam helped, informed and resolved in a day.

Using app

About 1 year

Total reviews

3

Average rating

3.7

Developer Reply

Hi Susana, glad I could help! Thanks for the nice review :)

5 / 5 Share

Nov. 7, 2019

Sleak app, and great support! They helped us tremendously to set up our B2B section on our website.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great review Jop! I'm glad we could help you get set-up.

5 / 5 Share

Oct. 30, 2019

Great app, great help, especially for customers in Europe! Little problems were solved very quickly - keep on doing it this way!

Using app

About 1 month

Total reviews

7

Average rating

5.0

Developer Reply

Hi Michaele, thanks for the great review! We'll do our best :)

5 / 5 Share

Oct. 15, 2019

This app does everything it says it does and more. Extremely simple to use! Support is next level - they replied within an hour to my queries and went above and beyond to assist. Thank you! HIGHLY RECOMMEND YOU GIVE THIS APP A TRY

Using app

11 months

Total reviews

8

Average rating

5.0

Developer Reply

Thanks Jeremy for this awesome review! Let us know if you ever need anything else, and we'll be glad to help.

5 / 5 Share

Oct. 10, 2019

Awesome and quick customer service. Great designs for invoices and all the modification opportunities I needed.

Using app

21 days

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for your kind review Andy! Let us know if you ever need help with anything else.

5 / 5 Share

Oct. 8, 2019

Great app to generate professional invoices from Shopify. I recently had a synchronization problem with my shop customers, but the support service is very communicative and helped me out quickly.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this great review, Elien! We're glad we could help you out with the sync issue.

5 / 5 Share

Sept. 23, 2019

Edit : I had some issue with the app, the support has been great, they listened to me and fix my issues by calling me.

Using app

8 months

Total reviews

5

Average rating

2.6

5 / 5 Share

Aug. 22, 2019

Fantastic app for small to medium businesses. Simple and professional invoicing. Look no further. Customers are saved, entering VAT details are easy and quick. Would like to see this app in mobile app version for on the go invoicing.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your great review! That's a good suggestion: we will look into it for the future.

5 / 5 Share

Aug. 2, 2019

A great app with a very attentive and responsive customer service department who has allowed us to make custom improvements. I can only recommend this app.

Using app

About 1 month

Total reviews

2

Average rating

4.0

Developer Reply

Thanks for your great review. We're happy we could help you with those customizations!

5 / 5 Share

July 30, 2019

Sufio helps me create tax-compliant invoices. The support was very helpful and quick in helping me add conditional phrasing to the invoices.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your kind review Florian! Let us know if you ever need help with anything else.

5 / 5 Share

July 9, 2019

Jan is a superhero, no other explanation! Asked for some help in customizing Sufio alongside another app, and Sufio's customer support service has been great. They manage to fix everything and help me promptly. Will definitely recommend to anyone!

Using app

14 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for this lovely review, Matteo! It's great to know that Sufio is working as you need it to.

5 / 5 Share

May 24, 2019

super easy handling and amazing customer support! can totally recommend it ! I used it for creating more than 8000 PDF invoices from my Shopify Store

Store

ooshi

Using app

About 22 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the nice review! We are glad you are enjoying using Sufio.