All reviews

Rating Breakdown

  • 5
    95% (522 ratings)
  • 4
    3% (16 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (3 ratings)
  • 1
    1% (7 ratings)
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5 / 5 Share

June 6, 2024

Michael went above and beyond with his professional customer service and knowledge of his software. He made it very easy to customise the invoice with some quite specific technical functionality required for a government rebate scheme for the elderly and disabled. The app works very well, the UI is well thought out and is easy to use. Very well done team, thank you!

Using app

30 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for showing appreciation for our professional customer service! We're delighted to hear that you are happy with our app and its numerous possibilities for customisations.

5 / 5 Share

May 29, 2024

Great app! Very happy with the functionalities so far, we use it for VAT automatic exemption and automatic invoicing. Great solution and if we need any help, Lewis is always there to respond quickly! Good work guys

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! We're glad to hear that our automated solutions are working their magic for you and that you appreciate our timely assistance. We'll be here if you need anything else!

5 / 5 Share

May 28, 2024

Super easy to install with precise instructions. Design changes including title changes, column order, colors and other information was a breeze. I had the invoices looking perfect and the customer account section set up in less than 20 minutes. Very Happy!

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

That’s amazing! We’re delighted to hear that you were able to set things up so quickly! :)

5 / 5 Share

May 27, 2024

très simple d'utilisation

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Nous en sommes ravis! Nous nous efforçons de rendre notre application aussi conviviale que possible. (Translated by DeepL)

5 / 5 Share

May 21, 2024

Great app experience with great customer service. I asked a hard hitting question and they not only identified the solution, they fixed it and mitigated any future potential issues. Thank you Sufio Team!

Using app

21 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much! This is exactly the type of review that motivates us to do our utmost best at all times.

5 / 5 Share

May 21, 2024

Super fast service. got a reply within minutes, Lewis set up a function that was missing in our shop. Issue was solved within minutes of realising it was an issue. thats a first for me. Thank you!!!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for showing appreciation for our speedy customer service. Please feel free to reach out to us again, anytime! :)

5 / 5 Share

May 14, 2024

Our unique requirements for providing invoices to EU/NON-EU customers required some additional tech work by Sufio's customer support & tech team. I am extremely happy with their ability to implement all required changes to allow us to continue selling according to EU regulations. Lucy, Filip, thank you! 5/5

Using app

7 months

Total reviews

11

Average rating

4.6

Developer Reply

Thank you very much for your nice review! We pride ourselves on providing a compliant service for our customers.

5 / 5 Share

May 6, 2024

Na het installeren moeite gehad met een aantal custom aanpassingen. De support heeft mij direct geholpen en heeft enige uur zonder kosten aanpassingen gemaakt in onze code. Enorm goede service en wij zijn een blije klant!

Using app

About 3 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your lovely review. We are happy to go above and beyond for our customers! :)

5 / 5 Share

May 3, 2024

Store

Emaldo

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your 5-star rating! We truly appreciate it.

5 / 5 Share

April 30, 2024

They answered me very quickly. Thx !

Store

Homiqa

Using app

Almost 2 years

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for your kind words! I'm glad our team provided you with a speedy service :)

5 / 5 Share

April 21, 2024

Die App ist super. Sehr unkompliziert und es funktioniert alles schnell und ohne Probleme

Using app

16 days

Total reviews

2

Average rating

5.0

Developer Reply

Vielen Dank für Ihre nette Bewertung! Unser Team arbeitet hart daran, unsere App so effizient und benutzerfreundlich wie möglich zu gestalten.

5 / 5 Share

April 5, 2024

By far the best billing app I've ever had for online sales! Easy to set up and completely customizable. I've been waiting for an app like this for a very long time... Handles only billing, but does it perfectly...

Using app

3 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your lovely review! We are delighted to hear the app has been able to achieve what you need! We love to provide custom options and I'm glad they have been useful to you :)

5 / 5 Share

March 26, 2024

Thoroughly impressed by the quality of this app. Quick and stellar support from the team behind it. Highly recommended.

Using app

10 months

Total reviews

7

Average rating

3.1

Developer Reply

Thank you so much! We do our best to bring you timely assistance and help you focus on other areas of your business. We appreciate your recommendation!

5 / 5 Share

March 18, 2024

Great app and great team. Thank you.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much! We always appreciate our users taking the time to let us know how we're doing :)

5 / 5 Share

March 15, 2024

Excellent service and great functionality on the app. Was perfect for our business.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! I'm glad both our app and Support team were of assistance to your business. We work hard to bring both value and support, so reach out any time you need assistance again :)

5 / 5 Share

March 10, 2024

Gret app and good help with Customer Service

Using app

3 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much, we're delighted to see you are enjoying our app :)

5 / 5 Share

March 8, 2024

Sehr einfach zu bedienen, funktioniert tadellos. Einfach, unkompliziert und zeiteffizient. Tolle app

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Herzlichen Dank dafür! Unser Team arbeitet hart daran, Effizienz in unsere App zu bringen und sie benutzerfreundlich zu gestalten :)

5 / 5 Share

March 6, 2024

Great app, great customer support!!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much, we are so happy to hear it!

5 / 5 Share

Feb. 19, 2024

We use Order Printer for our online sales, but needed a more detailed invoice for our wholesale customers. And after reading the great reviews we went with Sufio. They have been super helpful in setting the invoices up the way we need them. Plus, setting it to only pull through our wholesale orders into Sufio so we don't exceed our monthly limit. The service really is outstanding! The best we have ever had for an app.

Using app

15 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to leave such a nice review! We are delighted to hear how Sufio has worked for you. Indeed, our custom invoice creation options give you control over how to manage your subscription and streamline your invoicing. I'm delighted to hear our Support team was able to bring their quality service into your setup :)

5 / 5 Share

Feb. 13, 2024

A well designed app, easy to use and very reliable. The support was very quick and helpful when we had a small issue. Even better they added a customisation for us to help filter who automatically received a copy of their invoice. The responses were always quick and helpful.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much! I'm glad our Support team was able to bring a custom solution to make Sufio work for you. We recognise that businesses around the world all have different needs so it's important for us to accommodate this :)