All reviews

Rating Breakdown

  • 5
    94% (530 ratings)
  • 4
    3% (16 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (3 ratings)
  • 1
    2% (9 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 3, 2017

Haven;t started using app yet, but so far customer service has been 10/10 (Jan rules!). I explained my business problem, they went through the solutions in a professional manner - quick responses too! Look forward to the app fixing a hole for me.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2017

Super helpful app that makes invoicing a breeze! Most importantly, the customer service is AMAZING. Very helpful and quick to respond to all inquiries. Definitely recommend for anyone who needs this service.

Using app

7 days

Total reviews

17

Average rating

4.9

5 / 5 Share

Oct. 24, 2017

Sufio is what we needed as it allows you to handle international orders with its regulation. Also almost no app allows you to have credit notes... Jan was very fast in replying and adding customisations

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 23, 2017

Love this app and the customer service is very responsive and open to user interface feedback. I definitely recommend it!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2017

This app has saved me hours in manual invoicing and payments reminders. The Sufio team have provided incredible customer service thus far assisting with setting up some personalised features within our system and doing things for us when our IT skills have been lacking :p We have run into a few issues here and there but have been well looked after by the team to find any possible solution. Thanks so much Sufio - great app!

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 16, 2017

Great app, format and support. Increases customer trust and satisfaction, while all functionality reflects that the creators really do understand customer needs.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 16, 2017

This is a must have app! best invoice program that i saw. The support is also exceptional. Send a request and one hour later it was integrated! Would highly recommend it.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 29, 2017

Seamless integration, lightning fast customer support and - as opposed to shopify themselves - actually understands the issues that European shops have, especially those that sell cross-border.

Using app

Over 8 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2017

A superb app. Does its magic in the background after setting up which is a doddle. All our customers receive a professionally laid out, attractive invoice. The support is also exceptional. Would highly recommend.

Using app

Almost 2 years

Total reviews

13

Average rating

5.0

5 / 5 Share

Sept. 26, 2017

Great app, easy to use and set up and you receive amazing support from developers and support team. Highly recommend it to making invoicing easy for your shop!

Store

Cochine

Using app

About 1 year

Total reviews

4

Average rating

4.0

5 / 5 Share

Sept. 19, 2017

Very Good solution and top noch support team, they really helped us to adapt the app to our specific needs

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2017

Great Tool and an even better Customer Service. I sent them 2 emails and both have been answered within 30 minutes. Thats the service you need to get your business running! Can only recommend!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 24, 2017

Fast, friendly, and efficient customer service. Asked for some minor customizations on my invoices, and quickly done. Great app for our store!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2017

When starting to work with Sufio I would have appreciated more detailed setting options for some issues like taxation (e.g.). However, after getting in touch with the Sufio team our main need was really speed-fixed by the very friendly and helpful support and technical team. Thumbs up!

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2017

Wonderful and speedy support. Quick to resolve any issues with my Shopify store!

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 3, 2017

Excellent app, great support team that is always ready to help!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2017

The app is really great. We are a store regulated under EU legislation and they provide some very useful solutions. Their customer service is super quick, very helpful and mega friendly. Can highly recommend the service.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2023

This is a game-changing app that revolutionises how we handle invoicing. The team provide exceptional customer service and I would also like to mention the incredible Filip. He is ready to assist you with any amendments or customisations you need. Filip's attention to detail and dedication to solving problems ensures that no issue goes unresolved. We recently faced a complex challenge with invoicing for IOSS or DDP orders, which was costing us valuable time and money. Thanks to Filip's expertise, our customisations were seamlessly implemented, resulting in a more successful and profitable business – highly recommended!

Using app

Over 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 25, 2017

Handy for sending invoices with orders. Saves us a lot of time

Using app

Over 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 14, 2021

I have been using Sufio for several years already for my shop, and I really love the easy functionality and possibility to chose your own design. I also am very happy for the fact that you can create manual quotes and invoices if needed if the sale is not via the web shop. Their customer service is fantastic, and they have been amazing in trying to solve some special needs I had for my invoices. The team deserve one million stars for their effort and quick communication, AND finding solutions! Warm recommendations!

Using app

About 4 years

Total reviews

1

Average rating

5.0