All reviews

Rating Breakdown

  • 5
    94% (389 ratings)
  • 4
    3% (13 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (3 ratings)
  • 1
    1% (6 ratings)

Reviews with Text

  • 99% (408)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 23, 2025

It took us some time to set up everything just the exact way we need it (we are a B2B Catering company with german tax laws), but with the help of Sufio, we were able to accomplish everything. We are a customer since 1,5 years by now and are very satisfied with the ongoing good quality of the support. Thank you Olivia! :)

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your thoughtful review! We’re delighted to hear that Sufio has been able to meet your specific needs, even with the complexities of German tax laws. It’s also great to know our support team, especially Olivia, could help you along the way. We appreciate your continued trust over the past 1.5 years very much!

5 / 5 Share

June 22, 2025

Easy to get started with the day to day configurations on your own. The onboarding with the Sufio flows fast and is super versatile in helping with shop specific requirements; let it be coding additional snippets, configuring designs, or aligning with data flows/fields outside of the Sufio app during the build-phase. Looking forward to soon scaling with Sufio. Can only recommend.

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot for the great feedback! We’re happy to hear you found it easy to get started and that the onboarding process worked smoothly for your store’s specific needs. Whether it’s code tweaks, design configs, or integrating with other data flows, we loved being part of that build phase with you, and we're excited to see you scale with Sufio! Thanks so much for the recommendation! :)

5 / 5 Share

July 8, 2025

A great tool for generating professional invoices. Also very professional support.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 🙌 We’re really happy to hear you’re enjoying the invoices Sufio creates and that our support team has been there for you. If you ever need help with new setups or tweaks, we’re always just a message away.

5 / 5 Share

June 10, 2025

Very helpful!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a review. We’re thrilled to hear you found our support helpful. If there’s ever anything else we can assist you with, just let us know!

5 / 5 Share

June 10, 2025

Excellent customer service. Veronika was quick in answering my emails concerning some setup issues I was having. She even suggested some improvements I could make. Wish all apps had such great customer service!

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! :) We're so glad Veronika was able to help you out and offer some useful suggestions along the way. We truly appreciate your kind words about our support—feedback like yours keeps us motivated to continue providing the best service possible. Don’t hesitate to reach out if you ever need anything else!

5 / 5 Share

July 8, 2025

Everything we need to streamline our B2B invoicing! Thank you!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this lovely feedback! 🙌 We’re really glad Sufio gives you everything you need for your B2B invoicing and helps streamline your workflow. If you ever want to refine your setup even further, we’ll be happy to help.

5 / 5 Share

May 30, 2025

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for the 5-star rating! We're glad to know that you're satisfied with the Sufio app.

5 / 5 Share

May 24, 2025

I should say that you’re a great partner for businesses like us. I’m extremely impressed how you handle our requests and flex the features based on our needs. Special thanks to Veronika and to the IT team! The only regret for me is that I haven’t switch to Sufio earlier. Keep going so we'll be your lifetime customer!

Using app

20 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the amazing review! :) We’re truly grateful for the opportunity to support your business, and it means a lot to hear that our flexibility and responsiveness have made a big difference for you!

5 / 5 Share

April 22, 2025

Great customer support! Very responsive and open to accommodating custom edits to the invoice.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate your feedback—thank you! :) It’s great to hear that our support team could help with the custom edits you needed. We’re always happy to tailor things to make sure everything works just right for you!

5 / 5 Share

April 15, 2025

Fungerar perfekt för oss tillsammans med SparkLayer, för att generera fakturor till våra B2B kunder. Sufio har väldigt bra support som snabbt ger svar på våra frågor och hjälper oss att anpassa systemet till våra behov. Rekommenderas starkt!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the great feedback! We're really happy to hear that Sufio is working so well for you alongside SparkLayer. It's awesome to know our Support Team has been helpful and quick to respond—that’s exactly what we aim for. Big thanks for the recommendation, and we’re always here if you need anything!

5 / 5 Share

Nov. 6, 2025

Excellent team! Every time we need a custom solution, they are always there to help. They respond quickly, answer all of our questions, and go above and beyond to support our business needs. We are very happy with the application; it is reliable, easy to use, and the customer service is outstanding. Highly recommended!

Store

Velroq

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your thoughtful review! :) We're so glad to hear you've had a great experience with Sufio. Our team is always here to ensure you get the support and flexibility you need. We truly appreciate your recommendation and look forward to continuing to support your business!

5 / 5 Share

April 1, 2025

Unmatched service!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your motivating words! :)

5 / 5 Share

March 28, 2025

Amazing app for Shopify and support is first class. Would not hesitate to recommend.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful feedback! We’re thrilled to hear that the app and our support have exceeded your expectations. Your recommendation truly means a lot, and we’re always here to help whenever you need us!

5 / 5 Share

March 28, 2025

This app has allowed us to transform our B2B processes, allowing us to seriously improve our offering and professionalism to our customers. I can say without a doubt that the support from Lewis and the team has been some of the best we have ever experienced from a Shopify app partner. We have had incredible support during the onboarding process, and despite some quite niche requests from our side, Lewis and the Sufio team have continually delivered. They have been a pleasure to work with and we will continue to partner with Sufio for a long time.

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the amazing review! :) We’re so glad to hear that the app has helped elevate your B2B processes and improved your offerings to customers. It’s great to know that Lewis and the team have provided you with top-notch support throughout the onboarding process and beyond. Your satisfaction means a lot to us, and we're excited to continue working with you long-term!

5 / 5 Share

March 24, 2025

Great app and great service! They assisted massively with the roll out and made customisations we needed to the invoices.

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great review! :) We’re thrilled to hear that our team was able to help with the rollout and make the customizations you needed for your invoices. We’re always here if you need further assistance!

5 / 5 Share

March 21, 2025

I was expecting a difficult setup but Lewis from customer service did an awesome job. Still waiting for better filter features for exports of the invoices ;) Frederiek

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback, Frederiek! We're glad to hear that Lewis provided awesome support and made the setup easier than expected. We also appreciate your suggestion about improved filter features for invoice exports—we’re always looking to improve, and we’ll pass this along to our team.

5 / 5 Share

March 21, 2025

Excellent service. They helped me customize the invoices and numbering.

Store

Secrets

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind words! :) We're delighted that you found our service helpful in customizing your invoices and numbering.

5 / 5 Share

March 12, 2025

Super application qui permet de professionnaliser la facturation, avec beaucoup de choix dans la personnalisation du modèle. Nous avons voulu customiser encore davantage et le service client s'est montré très réactif et efficace. Je recommande

Store

Chamaye

Using app

About 1 year

Total reviews

23

Average rating

4.5

Developer Reply

Merci beaucoup pour votre avis positif ! Nous sommes ravis que notre application vous aide à professionnaliser votre facturation et que les options de personnalisation vous conviennent. Votre satisfaction est notre priorité, et nous sommes heureux que notre service client ait pu répondre rapidement à vos besoins. Merci pour votre recommandation et votre confiance.

5 / 5 Share

March 7, 2025

Quality app - this ensures all of our customers have visibility and access to their invoices at any time and reduces emails/telephone calls to our team. Really smart app with great UI and customisation options.

Using app

About 1 year

Total reviews

8

Average rating

5.0

Developer Reply

We appreciate your thoughtful review! :) It’s great to hear that Sufio helps streamline your invoicing process, and that you’re enjoying our UI and customization features.

5 / 5 Share

March 6, 2025

Superb responsive customer service.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to write us a review! Providing quick and helpful support is one of our top priorities, and we’re happy to hear that you've had a great experience.