Sufio: Professional Invoices
Automate your Shopify invoices - Sufio
Rating
4.9
feedback
546
chart
#315
All reviews
Rating Breakdown
Review RSS Feed
Sept. 21, 2023
A Lifesaver for our VAT Challenges – 10 Stars! As a B2B business owner, I can't express enough how much the Sufio app has saved the day for us on our Shopify platform. We were stuck in a VAT-related tangle, especially concerning reverse charging for Euro businesses. Months of trying to find a workaround solution had us at our wit's end until we stumbled upon this gem of an app. It's not an exaggeration to say that it has solved our problems comprehensively. We are finally operational and running smoothly, and that's a sigh of relief we've been yearning for. What has further impressed us is their exceptional customer service. Politeness and extreme helpfulness are evidently at the core of their approach. Whenever we had questions or ran into a hurdle, their support team was there with prompt and effective solutions. In a perfect world, I'd give Sufio a solid 10 stars for their app and customer service. While the stars might be capped at 5, consider this review an emphatic endorsement of a service that goes above and beyond to support businesses in navigating complex VAT challenges.
Thank you very much for your lovely review! We are blown away by your kind words! Our B2B solutions have been a great help for our EU customers and our support team work hard to make things as simple as possible. We are delighted to hear you had this experience! We will ask Shopify to raise it to 10 stars ;)
Sept. 21, 2023
Sufio's support team have been incredibly quick, attentive and have very reasonably met our requests. It is clear to us why they have a 4.9 star rating and we will continue to enjoy their app on our store.
Thank you so much for your kind review! Our support team strive to work efficiently with each of our users and make sure we bring the best solutions to each store :)
Sept. 20, 2023
The best professional invoice editor according to European and Swiss needs. (VAT etc) The support service is always present and helpful and ready to personalize your invoice.
Thank you very much for your review! We pride ourselves on bringing B2B solutions to our users so I'm glad to hear this has been of assistance to you!
Sept. 11, 2023
The best app. The people are so helpful and will do whatever they can to make it work for you! Can't recommend it enough.
Thank you very much! Our support work hard to make sure we can accommodate each of our customer's needs through various custom solutions, making sure we fit in with your store :)
Aug. 31, 2023
Tolle und übersichtliche App sowie Bedienung. Wirklich sehr gut !
Vielen Dank für Ihre Bewertung! Es freut mich zu hören, dass unsere App einfach zu bedienen ist und die Dinge für Sie klar macht! Unser Entwicklungsteam arbeitet hart daran, unsere App so benutzerfreundlich wie möglich zu gestalten, daher freuen wir uns über Ihr Feedback :) (TRANSLATED BY DEEPL)
Aug. 31, 2023
We are using Sufio for a while, which works good for us, and we had to reach out to Sufio's Customer Service. The contact between customer service was very fast and they did what they said to do. So within a working day the setting were adjusted and our customer benefited from this change. Great Service.
Thank you for your review! We take pride in our support team's efficiency as we understand that time is so important when it comes to keeping things running smoothly in your business. Let us know if we can assist you any time again :)
Aug. 25, 2023
Ich liebe diese App! Meine Rechnungen werden korrekt erstellt. Die Mehrwertsteuer wird ausgewiesen. Ich nutze den Basic-Plan, da ich herade am Aufbau meines Shops www.high-on-ai.com bin. Und er erfüllt fürs erste super meine Anforderungen, bei geringen Kosten. Man weiß ja nicht wie sich der Shop entwickelt. Einzig was mir fehlt, ist die Mobile Version der App. Was aber tur Zeit nicht so schlimm ist. Es funktioniert auch die derzeitige Version, wenn man entsprechend zoomed Zudem lässt sich die Rechnung mit vordefinierten Designs konfigurieren. Ich glaube Änderungen oder ein eigenes Design (Einfügen Logo) ist erst mit der nächst höheren Abo Stufe möglich. Ist aber nicht schlimm, weil ich die vorgefertigten Designs für ein im Start befindlichen Shop auch schon sehr ansprechend finde. Die App liest außerdem die Konfigurationen aus dem Shopifyeinstellungen (Mehrwertsteuer…) Es ist aber auch möglich eigene Werte zu hinterlegen. Die ganze App habe ich jetzt noch nicht vollständig angesehen, aber mit dem was ich bisher genutzt habe bin ich sehr zufrieden. Weiter so und bitte dran bleiben, damit ich nicht gezwungenermaßen auf eine andere App umsteigen muss LG High-On-Ai
Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre ausführliche Bewertung zu teilen! Es ist schön zu hören, wie hilfreich unser niedrigstes Paket für Sie war. Was das Design betrifft, so sind alle Design-Optionen in allen Paketen verfügbar, d.h. der Benutzer hat Zugriff auf die Frontend-Design-Optionen sowie auf den Vorlagencode der Rechnungen selbst, so dass Sie bei der Anpassung an Ihre Marke kreativ werden können. Vielen Dank noch einmal und wenden Sie sich jederzeit an unser Support-Team, wenn Sie Hilfe benötigen :) (TRANSLATED BY DEEPL)
Aug. 18, 2023
This is a great plugin and it's massively cut down our workflow, it would be amazing to have the option to send automatic proformas to certain clients if you have any development in the future:)
Thank you very much! Our aim is to reduce our user's workload as much as possible and to bring automation into invoicing as much as possible, so I'm glad to hear this has been helpful to you. Indeed, there's room for improvement on other documents in terms of automation and this is something our Development will always be trying to expand on always.
July 28, 2023
Sufio is great app that actually has a good solution for sending invoices that comply with all the rules & regulations. The team has been super helpfull in setting up some specific customizations that we need for our variety of customers. The team always responds fast but what I love above all is that the really think along and come with practical solutions & work arounds. For every business that wants to do their invoicing via Shopify AND according to the account rules, I can really recommend Sufio
Thank you so much for your review! We pride ourselves on bringing custom solutions to our users and are always happy to discuss merchant's individual needs so that we can seamlessly integrate with their store :) We really appreciate your recommendation!
June 23, 2023
We've been using the app for half a year now. It works perfectly. We mainly use the invoice feature which speeds up our daily workflow. Recently the Sufio team helped us to integrate the VAT exempt function into our shop. Great and fast customer service. 5 out of 5 stars!
Thank you so much for your kind words! I'm delighted to hear our app has been supporting your store for all this time :) Our exemption tool is quite popular as it's important for stores to provide this option to their B2B customers, so I'm glad to hear we got you set up!
June 15, 2023
Does what is should do and helps us take with handling taxes. Good support that is taking the time needed to solve issues.
Thank you very much for your review! I'm happy to hear our Support team were able to help you with your query. Don't hesitate to contact us in the future should you need anything else :)
June 1, 2023
Gran servicio . Tuve un problema y me ayudaron a solucionarlo al instante. La APP es muy recomendable.
¡Muchas gracias! Sufio trabaja duro para proporcionar una integración perfecta para sus necesidades de facturación, por lo que siempre estamos contentos de escuchar cuando los usuarios obtienen lo que necesitan de nosotros :)
May 31, 2023
The app works excellently and fulfills its intended purpose. However, the standout aspect worth mentioning is the exceptional customer service provided by Lewis and Veronika. Despite the challenges I faced with my store, they consistently took the time to respond promptly and offer support in really resolving issues. Their dedication to helping customers is highly commendable. Best!
Thank you very much! We really appreciate your feedback on our Support team. Sufio puts a lot of focus on it's support as we understand that each store and country will have its own unique needs, so having a team available to help you customize your setup is important to us :)
May 22, 2023
Great app and even better customer support. really amazing. I have been looking for an app that meets my high standards and luckily I found this one. The great customer support makes this app unique - I was in contact with Veronica and Ly for a long time - both were competent contacts and implemented all my wishes 1:1. CONCLUSIONS: Highly recommended :)
Thank you so much! We're delighted to hear we have met your high standards and that our Support team were able to address your needs! We put a lot of focus on our support as we understand navigating the world of invoicing can be complex, so our team are here to help. I will pass your kind words to Ly and Veronika :)
May 15, 2023
not only does the App does everything you need, I was faced with an issue unique to our company and their customer service crew were fantastic : shout out to Lewis and Veronika. Design / settings very user friendly
Thank you very much for your lovely words! Our Support team always does its best to give you custom solutions as we understand every business will have its own unique needs and so it's vital for us to be able to meet those needs :)
May 14, 2023
I am absolutely thrilled with the Sufio app for Shopify. It effortlessly generates flawless invoices for each order, streamlining our billing process and saving us valuable time. The invoices are not only accurate, but also professionally presented and perfectly customizable to fit our business needs. What truly sets Sufio apart, however, is their phenomenal customer service. The team's response time is impressively fast, and they are always ready to assist with any request. They not only answer queries but also proactively work on comprehensive adaptations to ensure the app aligns perfectly with our specific requirements. Sufio is not just an app; it is a partnership that significantly contributes to the smooth operation of our online shop. We could not be more satisfied with the quality of their product and the excellence of their service. I wholeheartedly recommend Sufio to any business seeking an efficient, reliable, and user-friendly invoicing solution. It's undoubtedly a five-star app!
Thank you so much for such a lovely and detailed review! We are so delighted to hear your thoughts and how Sufio has been helpful to you. Sufio prides itself on custom support and unique invoicing designs so it's really nice to hear how this has been beneficial for you. I absolutely agree that subscribing to Sufio means you're partnered with us, allowing you to talk with us at any time to share your thoughts or discuss your needs so that we can do our best to make it happen. Again, thank you for taking the time for your recommendation and we will continue to be available should you need our assistance again :)
April 27, 2023
Great app in connection with Shopify, some steps could be automated. Many thanks to the support and the IT team!!!
Thank you so much! Indeed, automation is a huge benefit with Sufio and we do our best to make everything work in the background for you so that you can focus on other areas of your business :)
April 26, 2023
Amazing customer service and super easy to set up. I would highly recommend Sufio if you need a tax invoice solution for your customers on Shopify.
Using app
About 6 hours
Total reviews
1
Average rating
5.0
Thank you very much! We believe our app is very user-friendly so it's great to hear that it was easy for you to set it up. We appreciate your recommendation :)
April 24, 2023
Fantastic product and some of the best support (Thank you Ly) that we've ever experienced. Sufio feels like the most easily customizable solution out there and support will help for anything more complex.
Thank you kindly for taking the time for your review! Indeed, we pride ourselves on doing everything we can to provide custom solutions so that our users have a seamless experience with their invoicing needs. I'll be sure to pass on your words to Ly :)
April 17, 2023
We got quick support from the app team and some minor customization on invoices free of cost.
Thank you very much! We believe that Sufio's product is not just our documents, but also the support team that comes with it so that we can make sure you are getting the most out of your subscription :)