All reviews

Rating Breakdown

  • 5
    94% (530 ratings)
  • 4
    3% (16 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (3 ratings)
  • 1
    2% (9 ratings)
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5 / 5 Share

Aug. 25, 2023

Ich liebe diese App! Meine Rechnungen werden korrekt erstellt. Die Mehrwertsteuer wird ausgewiesen. Ich nutze den Basic-Plan, da ich herade am Aufbau meines Shops www.high-on-ai.com bin. Und er erfüllt fürs erste super meine Anforderungen, bei geringen Kosten. Man weiß ja nicht wie sich der Shop entwickelt. Einzig was mir fehlt, ist die Mobile Version der App. Was aber tur Zeit nicht so schlimm ist. Es funktioniert auch die derzeitige Version, wenn man entsprechend zoomed Zudem lässt sich die Rechnung mit vordefinierten Designs konfigurieren. Ich glaube Änderungen oder ein eigenes Design (Einfügen Logo) ist erst mit der nächst höheren Abo Stufe möglich. Ist aber nicht schlimm, weil ich die vorgefertigten Designs für ein im Start befindlichen Shop auch schon sehr ansprechend finde. Die App liest außerdem die Konfigurationen aus dem Shopifyeinstellungen (Mehrwertsteuer…) Es ist aber auch möglich eigene Werte zu hinterlegen. Die ganze App habe ich jetzt noch nicht vollständig angesehen, aber mit dem was ich bisher genutzt habe bin ich sehr zufrieden. Weiter so und bitte dran bleiben, damit ich nicht gezwungenermaßen auf eine andere App umsteigen muss LG High-On-Ai

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre ausführliche Bewertung zu teilen! Es ist schön zu hören, wie hilfreich unser niedrigstes Paket für Sie war. Was das Design betrifft, so sind alle Design-Optionen in allen Paketen verfügbar, d.h. der Benutzer hat Zugriff auf die Frontend-Design-Optionen sowie auf den Vorlagencode der Rechnungen selbst, so dass Sie bei der Anpassung an Ihre Marke kreativ werden können. Vielen Dank noch einmal und wenden Sie sich jederzeit an unser Support-Team, wenn Sie Hilfe benötigen :) (TRANSLATED BY DEEPL)

5 / 5 Share

Aug. 18, 2023

This is a great plugin and it's massively cut down our workflow, it would be amazing to have the option to send automatic proformas to certain clients if you have any development in the future:)

Using app

5 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you very much! Our aim is to reduce our user's workload as much as possible and to bring automation into invoicing as much as possible, so I'm glad to hear this has been helpful to you. Indeed, there's room for improvement on other documents in terms of automation and this is something our Development will always be trying to expand on always.

5 / 5 Share

July 28, 2023

Sufio is great app that actually has a good solution for sending invoices that comply with all the rules & regulations. The team has been super helpfull in setting up some specific customizations that we need for our variety of customers. The team always responds fast but what I love above all is that the really think along and come with practical solutions & work arounds. For every business that wants to do their invoicing via Shopify AND according to the account rules, I can really recommend Sufio

Using app

15 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your review! We pride ourselves on bringing custom solutions to our users and are always happy to discuss merchant's individual needs so that we can seamlessly integrate with their store :) We really appreciate your recommendation!

5 / 5 Share

June 23, 2023

We've been using the app for half a year now. It works perfectly. We mainly use the invoice feature which speeds up our daily workflow. Recently the Sufio team helped us to integrate the VAT exempt function into our shop. Great and fast customer service. 5 out of 5 stars!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! I'm delighted to hear our app has been supporting your store for all this time :) Our exemption tool is quite popular as it's important for stores to provide this option to their B2B customers, so I'm glad to hear we got you set up!

5 / 5 Share

June 15, 2023

Does what is should do and helps us take with handling taxes. Good support that is taking the time needed to solve issues.

Using app

7 days

Total reviews

2

Average rating

4.0

Developer Reply

Thank you very much for your review! I'm happy to hear our Support team were able to help you with your query. Don't hesitate to contact us in the future should you need anything else :)

5 / 5 Share

June 1, 2023

Gran servicio . Tuve un problema y me ayudaron a solucionarlo al instante. La APP es muy recomendable.

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

¡Muchas gracias! Sufio trabaja duro para proporcionar una integración perfecta para sus necesidades de facturación, por lo que siempre estamos contentos de escuchar cuando los usuarios obtienen lo que necesitan de nosotros :)

5 / 5 Share

May 31, 2023

The app works excellently and fulfills its intended purpose. However, the standout aspect worth mentioning is the exceptional customer service provided by Lewis and Veronika. Despite the challenges I faced with my store, they consistently took the time to respond promptly and offer support in really resolving issues. Their dedication to helping customers is highly commendable. Best!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much! We really appreciate your feedback on our Support team. Sufio puts a lot of focus on it's support as we understand that each store and country will have its own unique needs, so having a team available to help you customize your setup is important to us :)

5 / 5 Share

May 22, 2023

Great app and even better customer support. really amazing. I have been looking for an app that meets my high standards and luckily I found this one. The great customer support makes this app unique - I was in contact with Veronica and Ly for a long time - both were competent contacts and implemented all my wishes 1:1. CONCLUSIONS: Highly recommended :)

Store

spottle

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much! We're delighted to hear we have met your high standards and that our Support team were able to address your needs! We put a lot of focus on our support as we understand navigating the world of invoicing can be complex, so our team are here to help. I will pass your kind words to Ly and Veronika :)

5 / 5 Share

May 15, 2023

not only does the App does everything you need, I was faced with an issue unique to our company and their customer service crew were fantastic : shout out to Lewis and Veronika. Design / settings very user friendly

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for your lovely words! Our Support team always does its best to give you custom solutions as we understand every business will have its own unique needs and so it's vital for us to be able to meet those needs :)

5 / 5 Share

May 14, 2023

I am absolutely thrilled with the Sufio app for Shopify. It effortlessly generates flawless invoices for each order, streamlining our billing process and saving us valuable time. The invoices are not only accurate, but also professionally presented and perfectly customizable to fit our business needs. What truly sets Sufio apart, however, is their phenomenal customer service. The team's response time is impressively fast, and they are always ready to assist with any request. They not only answer queries but also proactively work on comprehensive adaptations to ensure the app aligns perfectly with our specific requirements. Sufio is not just an app; it is a partnership that significantly contributes to the smooth operation of our online shop. We could not be more satisfied with the quality of their product and the excellence of their service. I wholeheartedly recommend Sufio to any business seeking an efficient, reliable, and user-friendly invoicing solution. It's undoubtedly a five-star app!

Using app

6 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for such a lovely and detailed review! We are so delighted to hear your thoughts and how Sufio has been helpful to you. Sufio prides itself on custom support and unique invoicing designs so it's really nice to hear how this has been beneficial for you. I absolutely agree that subscribing to Sufio means you're partnered with us, allowing you to talk with us at any time to share your thoughts or discuss your needs so that we can do our best to make it happen. Again, thank you for taking the time for your recommendation and we will continue to be available should you need our assistance again :)

5 / 5 Share

April 27, 2023

Great app in connection with Shopify, some steps could be automated. Many thanks to the support and the IT team!!!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much! Indeed, automation is a huge benefit with Sufio and we do our best to make everything work in the background for you so that you can focus on other areas of your business :)

5 / 5 Share

April 26, 2023

Amazing customer service and super easy to set up. I would highly recommend Sufio if you need a tax invoice solution for your customers on Shopify.

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much! We believe our app is very user-friendly so it's great to hear that it was easy for you to set it up. We appreciate your recommendation :)

5 / 5 Share

April 24, 2023

Fantastic product and some of the best support (Thank you Ly) that we've ever experienced. Sufio feels like the most easily customizable solution out there and support will help for anything more complex.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you kindly for taking the time for your review! Indeed, we pride ourselves on doing everything we can to provide custom solutions so that our users have a seamless experience with their invoicing needs. I'll be sure to pass on your words to Ly :)

5 / 5 Share

April 17, 2023

We got quick support from the app team and some minor customization on invoices free of cost.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much! We believe that Sufio's product is not just our documents, but also the support team that comes with it so that we can make sure you are getting the most out of your subscription :)

5 / 5 Share

April 12, 2023

Sufio has a great support system. Any customization we need is handled really quick. Great app and great team.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for your review! Our team always does it's best to provide a customized approach to our support so I am glad we could fulfill your needs!

5 / 5 Share

April 3, 2023

Fantastic app and the support is swift and for sure goes the extra mile for you! I would recomend these to anyone needing their service!

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for your kind review! I will be sure to pass this to our Support team :)

5 / 5 Share

March 23, 2023

Very clean invoice templates, very easy to use and quick setup. Automatically pulls company details and order details from shopify. Recommended!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind review! I'm glad to hear you are happy with our service and invoice templates! Get in touch with our Support team should you ever need assistance :)

5 / 5 Share

March 22, 2023

Very good app, works right away and they thought about everything. Special shout-out to the customer support who is incredible!

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much! We do our best to cover all areas of invoicing so we're delighted to hear we have met your needs and that our Support team have been helpful to you :)

5 / 5 Share

March 16, 2023

While this doesn't cover all my needs (I have very fringe case needs), with the recent addition of variant metafield access and direct editing of the templates, it does more than enough of what I need. Nothing else I looked at comes nearly this close. Oh, and support has been over the top, with their always friendly, quick and helpful answers to my questions, it has been a pleasure working with them.

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words! The Sufio team are always pushing to support as many different areas of invoicing as possible, so hearing that we were able to meet your specific needs is fantastic! I will forward your words to our Support team as well :) Get in touch any time again if you need assistance!

5 / 5 Share

March 10, 2023

Nice and fast invoice processing. Excellent Customer Service. After testing some other options, Sufio is the chosen!

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you very much! We are delighted to hear we have passed the test :) Get in touch with our Support team again any time you need assistance!